September 23, 2022 T&S Newsletter

Early Warning | Policy & Regulations | Good News | Jobs & Careers | T&S FAQs

Subscribe to the newsletter here

T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.

The online incel movement is getting more violent and extreme, report says

Washington Post | September 22, 2022

Company Listed: Social Media

The most prominent forum for men who consider themselves involuntarily celibate or “incels” has become significantly more radicalized over the past year and a half and is seeking to normalize child rape, a new report says.

The report, by the Center for Countering Digital Hate’s new Quant Lab, is the culmination of an investigation that analyzed more than 1 million posts on the site. It found a marked spike in conversations about mass murder and growing approval of sexually assaulting prepubescent girls.

Read More

Outside audit says Facebook restricted Palestinian posts during Gaza war

Washington Post | September 22, 2022

Company Listed: Facebook

An independent audit of Meta’s handling of online content during the two-week war between Israel and the militant Palestinian group Hamas last year found that the social media giant had denied Palestinian users their freedom of expression by erroneously removing their content and punishing Arabic-speaking users more heavily than Hebrew-speaking ones.

The report by the consultancy Business for Social Responsibility, is yet another indictment of the company’s ability to police its global public square and to balance freedom of expression against the potential for harm in a tense international context. It also represents one of the first insider accounts of the failures of a social platform during wartime. And it bolsters complaints from Palestinian activists that online censorship fell more heavily on them, as reported by The Washington Post and other outlets at the time.

Read More

Jan. 6 Twitter witness: Failure to curb Trump spurred ‘terrifying’ choice

Washington post | September 22, 2022

Company Listed: Twitter

In an explosive hearing in July, an unidentified former Twitter employee testified to the House Jan. 6 committee that the company had tolerated false and rule-breaking tweets from Donald Trump for years because executives knew their service was his “favorite and most-used … and enjoyed having that sort of power.”

Now, in an exclusive interview with The Washington Post, the whistleblower, Anika Collier Navaroli, reveals the terror she felt about coming forward and how eventually that fear was overcome by her worry that extremism and political disinformation on social media pose an “imminent threat not just to American democracy, but to the societal fabric of our planet.”

Read More

The 24 craziest TikTok challenges so far – and the ordeals they’ve caused

NY Post | September 22, 2022

Company Listed: TikTok

Humanity has hit Tok bottom.

Created in 2016 as a portal for short, humorous clips, TikTok has recently become synonymous with something far more sinister: viral internet challenges.

Pull up the video-sharing app and you’ll inevitably see opportunistic bozos risking their reputations and even bodies on camera for social media clout — like if Snapchat was created by the “Jackass” guys.

Read More

T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here

Health apps share your concerns with advertisers. HIPAA can’t stop it

Washington Post | September 22, 2022

Company Listed: Facebook

In a nation with millions of uninsured families and a shortage of health professionals, many of us turn to health-care apps and websites for accessible information or even potential treatment. But when you fire up a symptom-checker or digital therapy app, you might be unknowingly sharing your concerns with more than just the app maker.

Facebook has been caught receiving patient information from hospital websites through its tracker tool. Google stores our health-related internet searches. Mental health apps leave room in their privacy policies to share data with unlisted third parties. Users have few protections under the Health Insurance Portability and Accountability Act (HIPAA) when it comes to digital data, and popular health apps share information with a broad collection of advertisers, according to our investigation.

Read More

Indian leaders are once again testing Big Tech’s commitment to data privacy and free speech

Fortune | September 22, 2022

Company Listed: Social Media

Many large American tech companies have long looked to India as their next El Dorado, enchanted by the country’s massive population and steady modernization.

Amazon is investing billions of dollars there, challenging domestic e-commerce giants. Apple is slowly but surely gaining a foothold in the Indian smartphone market, while also eyeing manufacturing expansion within its borders. Hundreds of millions of Indians already use Alphabet-owned YouTube and Meta-owned Facebook and WhatsApp, with room still to grow for each platform.

Read More

The Way to Police Big Tech Is Through US States

Washington Post | September 22, 2022

Company Listed: Social Media

California governor Gavin Newsom signed a landmark bill into law last week, forcing large internet companies like Facebook to make their sites safer for children. Aside from sparking irritation in tech circles, it has put a spotlight on an area where states are making greater headway than Congress: passing laws to regulate the free-wheeling dominance of Big Tech firms.

Rallying against Big Tech is that rare issue both Republicans and Democrats can agree on, yet several federal proposals with bipartisan support have stalled in Washington, including a comprehensive privacy bill and an antitrust package that will probably be mothballed next year amid a likely GOP majority in the House. When it comes to policing Big Tech, Congress is essentially gridlocked. The real action is happening at the state level.

Read More

Florida asks Supreme Court to rule on new law aimed at social media outlets

Tampa Bay Times | September 22, 2022

Company Listed: Social Media, Twitter

Florida and major social media companies could be poised for a showdown at the U.S. Supreme Court.

Lawyers for the state Wednesday filed a petition asking the Supreme Court to take up a First Amendment battle about a 2021 Florida law that placed restrictions on industry giants such as Facebook and Twitter.

Read More

T&S Good News

Some of the good news in the T&S industry that leaders want to know

Google tests feature allowing users to scrub personal info from search results

NY Post | September 21, 2022

Company Listed: Google

Google is piloting a new privacy feature that enables users to scrub their personal information from web searches.

The new “remove result button,” which appeared this week for a handful of Google app owners across the US and Europe, enables users to request that pages containing their phone numbers, home addresses, or email addresses be removed from appearing in searches.

Users may also request the removal of results containing their social security numbers, bank account and credit-card numbers, and medical records. Users also may remove information that is “outdated” or “illegal.”

Read More

T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Product Policy Manager, Bullying & Harassment - Trust & Safety

TikTok | Mountain View, CA, USA

Posted: September 22, 2022

  • 5+ years of experience in a field directly focused on bullying, cyberbullying, or other forms of harassment (as a researcher, educator, lawyer, technologist, or employee of an NGO or other organization focused on prevention of harassment).

  • 3+ year’s policy development, analysis, or evaluation.

  • Deep understanding of technology, Internet, social media and/or platform content issues.

  • Ability to think both strategically and tactically, and thrive in a fast-paced environment.

  • Advanced degree in a relevant field (psychology, sociology, law, etc.).

  • Experience specifically in preventing online harassment and/or user-generated content moderation.

Product Strategy and Operations Principal, Trust and Safety

Google | San Bruno, CA, USA

Posted: September 23, 2022

  • Bachelor's degree or equivalent practical experience.

  • 8 years of experience in management consulting, business intelligence, data science, corporate strategy, trust and safety, and/or operations.

  • Experience with structured query language or coding (e.g. SQL).

  • Experience in people management.

  • Master's degree in a quantitative field (e.g., statistics, computer science, engineering, mathematics, and/or data sciences).

  • 10 years of experience in management consulting, business intelligence, data science, corporate strategy, trust and safety, and/or operations.

Product Policy Manager, Nudity & Sexual Activity - Trust & Safety

TikTok | United States

Posted: September 23, 2022

  • 7+ years experience in Public Policy, Policy Enforcement, Law, Academia or related fields.

  • 3+ years of experience in issues related to Nudity & Sexual Activity (e.g., gender equality, psychology of human sexuality, visual arts).

  • Deep understanding of technology, Internet, social media and/or platform content issues.

  • Ability to think both strategically and tactically, and thrive in a fast-paced environment.

VP Product - Employee Experience, Trust, and Safety

Zendesk | United States

Posted: September 23, 2022

  • Cloud Enterprise SaaS Platform experience including data privacy and protection.

  • HR enterprise product experience.

  • Systems thinker with proven ability to drive product vision and strategy.

  • Experience with AWS platform/tools and open platforms more broadly.

  • Data platform and App development experience is a plus.

  • You have 15+ years experience in business software, with a strong preference for direct platform expertise.


What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.

Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).

How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at to improve your hiring chances and start doing meaningful work that helps people.