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September 22, 2022 T&S Newsletter



Early Warning | Policy & Regulations | Good News | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


Twitch cracks down on gambling, but streamers aren’t sure it’s enough


Washington Post | September 21, 2022

Company Listed: Twitch, Social Media


After a whirlwind week that started with a Twitch streamer scamming his fans and other creators out of hundreds of thousands of dollars and only escalated from there, Twitch has finally cracked down on gambling. But after initially celebrating a total ban, streamers are beginning to realize Twitch’s language isn’t as ironclad as it seems.


Twitch is an Amazon-owned live-streaming platform with an audience of around 31 million visitors per day. (Amazon’s founder, Jeff Bezos, owns The Washington Post.) The site has long turned a blind eye to gambling streams, in which streamers functionally advertise gambling websites to an audience that skews young: Twitch says nearly 75 percent of its viewers are between the ages of 16 and 34. Around 6-9 percent of young people struggle with gambling compared to 1 percent of adults, according to the National Center for Responsible Gaming.

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‘Grand Theft Auto VI’ leak is Rockstar’s nightmare, YouTubers’ dream


Washington Post | September 21, 2022

Company Listed: Social Media, YouTube


For the past several years, impatient Grand Theft Auto fans have attempted to pull off their own heist, aiming to extract even a morsel of concrete information about “Grand Theft Auto VI,” the inevitable sequel to the second best-selling game of all time. Over the weekend, they finally succeeded — in a manner of speaking.


On Sunday, a hacker leaked more than 90 clips of developer Rockstar’s mid-gestation heir apparent, prompting a mixture of excitement and criticism from fans and cries of outrage from game developers. But in truth, this likely changes very little about “GTA VI’s” overall trajectory. It’s just more grist for a content mill born of a secretive industry and a social media ecosystem that incentivizes sensationalism and bad faith.

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TikTok to verify political accounts in U.S., ban campaign fundraising


Reuters | September 21, 2022

Company Listed: TikTok


TikTok will begin requiring accounts belonging to U.S. government departments, politicians and political parties to be verified and will ban videos aimed at campaign fundraising, the short-form video app said on Wednesday.


The move comes as TikTok, owned by China's ByteDance, and other social media platforms are working to clamp down on political misinformation ahead of the U.S. midterm elections in November, after years of being criticized for allowing such content to flourish on their services.

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Child Predators Use Twitch to Systematically Track Kids


Bloomberg | September 21, 2022

Company Listed: Twitch


Twitch, the Amazon subsidiary where millions of people congregate every day to watch skilled gamers play franchises like Fortnite and Minecraft, is one of the most popular websites on the internet. But the factors that have contributed to its rapid growth, such as the ease with which anyone can open an account and begin broadcasting themselves live, have also enabled predators to target young users, according to an analysis from October 2020 through August 2022 by a researcher who studies live streaming websites.


In an emailed statement, Twitch said the problem plagues many online platforms and that it has taken steps over the last two years to address it. “Preventing child harm is one of our most fundamental responsibilities as a society. We do not allow children under 13 to use Twitch, and preventing our service from being used for harm is one of our biggest priorities,” a Twitch spokesperson wrote. “We know that online platforms can be used to cause harm to children, and we have made extensive investments over the last two years to better stay ahead of bad actors and prevent any users who may be under 13 from accessing Twitch.”

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


Mark Zuckerberg settles Cambridge Analytica suit weeks before deposition; experts reiterate data privacy conce


Times Now | September 21, 2022

Company Listed: Meta


Meta Platforms has recently reached a tentative USD 37.5 million preliminary settlement of a lawsuit involving the infamous Cambridge Analytica controversy where it was accused of violating users' privacy by tracking movements through their smartphones without due permission.


Interestingly, the settlement offer comes days before Mark Zuckerberg and former COO Sheryl Sandberg were scheduled to be put on the stand for lengthy depositions. This eleventh-hour development in the case is being perceived as a desperate move by the company to avoid answering tough questions.

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Florida brings battle over social media regulation to Supreme Court


Washington Post | September 21, 2022

Company Listed: Social Media


Florida’s attorney general on Wednesday asked the Supreme Court to decide whether states have the right to regulate how social media companies moderate content on their services. The move sends one of the most controversial debates of the internet age to the country’s highest court.


At stake is the constitutionality of state laws in Florida and Texas that would bar social media platforms such as Facebook, Twitter and YouTube from blocking or limiting certain types of political speech. Federal appeals courts have issued conflicting rulings on the two similar laws, with the U.S. Court of Appeals for the 11th Circuit striking down much of Florida’s law while the U.S. Court of Appeals for the 5th Circuit last week upheld Texas’s law.

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The government can’t fix social media moderation — and shouldn’t try


Chicago Sun-Times | September 21, 2022

Company Listed: Meta


Despite their increasingly bitter differences, Democrats and Republicans generally agree that content moderation by social media companies is haphazard at best. But while Democrats tend to think the main problem is too much speech of the wrong sort, Republicans complain that platforms like Facebook, Twitter and YouTube are biased against them.


The government cannot resolve this dispute and should not try. Siding with the critics who complain about online “misinformation” poses an obvious threat to free inquiry and open debate. And while attempting to mandate evenhandedness might seem more consistent with those values, it undermines the freedoms guaranteed by the First Amendment in a more subtle but equally troubling way.

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T&S Good News

Some of the good news in the T&S industry that leaders want to know


Instagram Developing User Controls to Block Nudity and Other Unwanted Content


CNET | September 21, 2022

Company Listed: Meta, Instagram


Meta is developing a set of optional user controls for Instagram to help safeguard users from unwanted and inappropriate content.


The tools are being created to "help people protect themselves from unwanted DMs, like photos containing nudity," a Meta spokesperson told CNET in a statement Wednesday.

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T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Business Analyst, YouTube Trust and Safety

YouTube | Los Angeles, CA, USA

Posted: September 21, 2022

  • Bachelor's degree in Mathematics, Physics, Statistics, Computer Science, Engineering, Economics, Operations Research, Bioinformatics, Computational Biology, a relevant field, or equivalent practical experience.

  • 3 years of experience in management consulting, investment banking, business intelligence, data science, or corporate strategy.

  • Experience in data analysis, modeling, SQL, and presentations.

  • 4 years of experience in an investigative role.

  • Experience in project management and process optimization with data analytics.

Senior Director of Trust & Safety, Specialized Intelligence Operations

Discord | San Francisco, CA, USA

Posted: September 22, 2022

  • 5+ years work experience in building and leading large teams.

  • First-rate leadership skills - you're passionate about developing and growing world-class organizations.

  • Analytical backbone - you eagerly gather and present data to inform decisions and the ongoing tracking of success metrics.

  • Strategic problem solving - you're excited to find opportunities for improvement, and you're motivated to lead projects from start to finish.

  • Partner management skills - you know how to build relationships and leverage the skills of multiple teams, including improving processes you don't directly own.

Director, Trust & Safety Operations - Knowledge Management

Roblox | San Mateo, CA, USA

Posted: September 22, 2022

  • 10+ years of experience in training, organizational development and knowledge management for a leading global technology company.

  • Experience working within Customer Support or Moderation would be a significant plus.

  • Experience leading corporate-based training within a globally distributed workforce.

  • Be able to articulate vision and strategy and execute on plan and roadmap.

  • Past experience leading learning and organizational development functions.

  • Excellent interpersonal and communication skills, integrity, and confidence.

Executive Assistant - Trust and Safety

Amazon | San Francisco, CA, USA

Posted: September 22, 2022

  • 3+ years of administrative experience, supporting multiple executives.

  • History partnering with several teams and promoting team building.

  • Experience implementing global events such as Offsite events and All Hands.

  • Strong interpersonal skills and ability to work well with diverse personalities.

  • Excellent written, verbal, and problem solving skills.

AWS Investigator - Trust & Safety

Amazon | Herndon, VA, USA

Posted: September 22, 2022

  • 1+ year of technical experience.

  • General knowledge in one or more technology domain areas (e.g., internet, network, software, systems).

  • Associate or Bachelor degree in a computer science related field.

  • Network+ Certification or equivalent demonstrable knowledge.

  • Experience with Amazon Web Services products and features.

T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.