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September 09, 2022 T&S Newsletter



Early Warning | Policy & Regulations | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


Lord of the Rings stars speak out against racist ‘threats, harassment and abuse’


The Guardian | September 08, 2022

Company Listed: Social Media


The cast of Amazon’s adaptation of The Lord of the Rings: The Rings of Power have issued a statement condemning the racist abuse they have experienced since they began working on the mega-budget fantasy series.


“We, the cast of Rings of Power, stand together in absolute solidarity and against the relentless racism, threats, harassment and abuse some of our castmates of color are being subjected to on a daily basis. We refuse to ignore it or tolerate it,” read a message released via the show’s official Twitter account last night.

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Iran condemns two women to death for ‘corruption’ over LGBTQ+ media links


The Guardian | September 08, 2022

Company Listed: Social Media


Two women have been condemned to death in Iran because of their links to the LGBTQ+ community on social media, human rights groups have reported.


Zahra Seddiqi Hamedani, 31, and Elham Choubdar, 24, were found guilty of a number of charges by a court in Urmia, in the Iranian province of West Azerbaijan, on 1 September but the details of their sentences only emerged this week.

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How a Snapchat feud led to 13-year-old Olly Stephens' murder


NY Post | September 08, 2022

Company Listed: Social Media


The parents of a British teen Olly Stephens have opened up over the tragic death of their son.

Amanda and Stuart Stephens spoke with Erin Molan for her upcoming Sky News documentary, Haters Online: Erin Molan Fights Back, which will be available to stream on Flash.


The 13-year-old was stabbed to death in Reading, England, by two teen boys who recruited a girl to lure him to a field behind his house in January 2021.

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Meta Abandons ‘Responsible Innovation’ Team as Metaverse Development Continues to Ramp Up


Social Media Today | September 08, 2022

Company Listed: Meta


As Meta continues to build its next-level, more immersive social experience in the metaverse, now seems like the time that it really should be focusing on responsibility, and ensuring that it’s developing these new spaces with safety and security for all users in mind. Right?


I mean, if you’re asking people to spend more of their time in fully immersive, enclosed, reality-warping headsets, that seems like it’s going to have a more significant mental health impact than regular social media apps.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


Data-Driven Online Ads Enter Spotlight as FTC Moves Toward Rules


Bloomberg Law | September 08, 2022

Company Listed: Social Media


Industry and consumer representatives will weigh in at an event Thursday on potential new Federal Trade Commission rules governing the data collection that drives personalized advertisements online.


The agency’s public forum is part of its recently launched effort to regulate what it’s dubbed “commercial surveillance” by businesses such as Alphabet Inc. and Meta Platforms Inc. that gather information about people’s use of apps and websites, often for the purpose of targeting ads. The rules also would set standards for how data must be secured.

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Why Today's Businesses Need To Focus On Digital Trust and Safety


Forbes | September 08, 2022

Company Listed: Social Media


It’s no secret that today’s websites and mobile applications suffer from security vulnerabilities and quality issues. As of July, roughly 56% of desktop and mobile users across multiple industries are affected by at least one third-party vulnerability. Meanwhile, mobile apps are regularly implicated in data-stealing schemes, mass credential theft, misinformation spread and worse. As key channels for communication and commerce, digital assets require more thorough executive oversight.


Organizations that fail to prioritize digital safety and trust are failing in their ethical responsibility to consumers. As they increasingly depend on digital channels to connect with their markets, they are also devaluing their brand and missing out on strategic benefits over the long-term.

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Meet the strangest alliance in tech policy


Washington Post | September 08, 2022

Company Listed: Social Media


The push to rein in the tech giants is no stranger to strange bedfellows.


Progressive Democrats have repeatedly partnered with populist Republicans in recent years to target the likes of Google and Facebook through hearings and legislation, with team-ups featuring managers of former president Donald Trump’s impeachment and his ardent backers.


But a renewed campaign to let news publisher’s band together to negotiate better terms with digital platforms may mark the most unusual of those partnerships.

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UK's Truss Says She Will 'Tweak' Online Safety Bill


The Epoch Times | September 08, 2022

Company Listed: Social Media


Newly appointed Prime Minister Liz Truss has confirmed that planned legislation to regulate online spaces will return, even as she signaled that it could be watered down in response to concerns about regulatory overreach and restrictions on free speech.


During her first session of Prime Minister’s Questions in the House of Commons on Sept. 7, Truss announced the return of the Online Safety Bill saying that she wanted to make sure “we protect the under-18s from harm, but we also make sure free speech is allowed, so there may be some tweaks required.”

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T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Senior Fraud and Risk Manager, Trust & Safety

Zipcar | United States

Posted: September 08, 2022

  • 5+ years in card not present environments, such as e-commerce platforms and two sided marketplaces.

  • Have experience around payments, chargebacks, account takeovers and overall identity risk.

  • Prior experience leading a team - expand here.

  • Experience analyzing raw data and having a working familiarity around SQL/Looker.

Product Strategy, Trust & Safety Manager

HubSpot | United States

Posted: September 09, 2022

  • You are a strategic thinker who also rolls up their sleeves and dives into the details.

  • You are very strong analytically and are able to identify trends and craft a narrative around performance.

  • You are also someone who loves collaboration.

  • 4+ years of professional experience, ideally in Trust & Safety at a SaaS company.

  • Record of effective people management and mentorship.

  • Foundation in statistics and/or machine learning.

Trust and Safety Agent

24 Seven | United States

Posted: September 09, 2022

  • 2+ years in claims support, safety support, customer service, or investigations type role.

  • Degree in business, communications, or liberal arts.

  • Problem solving/analytical skills Strong written and verbal communication skills.

  • Ability to actively listen, gather facts, and drive conversations.

  • Strong computer, technology, email, and time management skills

  • Systems data entry.

T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.