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October 28, 2022 T&S Newsletter



Early Warning | Policy & Regulations | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


Big Tech is failing to fight election lies, civil rights groups charge


Washington Post | October 27, 2022

Company Listed: Social Media


Two years ago, Silicon Valley’s biggest technology giants faced criticism from activists and voter suppression experts for not moving sooner to restrict Donald Trump’s accounts after his repeated false claims disputing the legitimacy of the 2020 election.


Now, a coalition of 60 consumer and civil rights groups says Meta, Twitter, TikTok and YouTube are just as ill-prepared to fight disinformation from politicians and other public figures whose public pronouncements about the 2022 midterms could undermine Americans’ faith in the electoral process or lead to violence.

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Women of color running for office face higher rates of violent threats online


Washington Post | October 27, 2022

Company Listed: Social Media


Less than four hours after Kentucky state Rep. Attica Scott (D) announced last year that she planned to run for Congress, an email calling her a “slimey, ignorant c---” appeared in the inbox she uses for legislative business.


Scott’s team had been running posts on social media all day promoting her campaign, and she immediately recognized the threatening note filled with slurs as an attempt to silence her.

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West Yorkshire rise in arrests over online abuse and malicious communications


Telegraph | October 27, 2022

Company Listed: Social Media


Ms Shah and her family had to flee their home in the middle of the night after Sundas Alam, made threats including “do you want a bullet through your window or a rifle in your head”.


Alam, 30, of Princeville Street, Lidget Green, was jailed for three-and-a-half years.


In the UK, two main offences cover online abuse – section 127 offences, which specifically relate to digital technology, and section one of the Malicious Communications Act 1988, which also covers 'old-fashioned' ways of communicating, such as letters and phone calls, but is often used for online harassment.

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What Teens Want Adults to Understand About Their Lives Online


The New York Times | October 27, 2022

Company Listed: Social Media


To celebrate Media Literacy Week in the United States this week, an occasion dedicated to “amplifying the importance of media literacy education across the United States,” we asked students “What Don’t Adults Understand About Teenage Life Online?


As you might have guessed, teenagers told us they spend a significant portion of their lives online — most said somewhere between 16 and 62 hours a week. Where do they spend all that time? Apps like TikTok, Instagram, Snapchat and YouTube came up again and again, along with streaming platforms such Netflix and Hulu, as well as good old texting.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


TikTok’s Class Action Settlement Sparks Greater Privacy Concerns


Innovation & Tech Today | October 27, 2022

Company Listed: TikTok


TikTok users received financial compensation up to $168 Wednesday as part of a privacy data class action settlement.


ByteDance, TikTok’s parent company, agreed to pay $92 million to settle allegations it harvested personal data without users’ consent.

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UK government denies fresh delay to Online Safety Bill will derail it


Tech Crunch | October 27, 2022

Company Listed: Social Media


The U.K. government has denied a fresh parliamentary delay to the Online Safety Bill will delay the legislation’s passage.


The legislation is a core plank of the government’s 2019 manifesto promise to make the U.K. the safest place in the world to go online, introducing a regime ministers want to will drive a new era of accountability over the content that online platforms make available.

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Meet the EU Law That Could Reshape Online Speech in the U.S.


Slate | October 27, 2022

Company Listed: Social Media


When Kanye West made antisemitic comments on Instagram and Twitter earlier this month, Meta and Twitter responded by locking his account, reasoning he violated their community guidelines.


Crucially, the decision to freeze his account—temporarily halting his expression in those spaces—was made independently by the companies. No government actor was involved. The First Amendment generally precludes the U.S. government from limiting private speakers’ and companies’ ideas or controlling how social media firms govern their spaces.

Read More


T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Senior Policy Specialist - Trust & Safety

Twitch | Irvine, CA, USA

Posted: October 28, 2022

  • 5+ years of technology industry expertise or equivalent public or civil-sector experience in Trust & Safety policy, Government Affairs, policy communications, operations, or legal.

  • Exceptional written and verbal communication skills.

  • Experience managing multi-partner projects.

  • Demonstrated experience problem-solving in demanding environments.

  • Familiarity with Twitch, and/or related gaming or social media services, our creators, and our community.

Copyright Operations Specialist, YouTube Trust and Safety

YouTube | San Bruno, CA, USA

Posted: October 28, 2022

  • Experience in legal support operations, reviewing removal requests, answering user questions, and working with vendor reviewers.

  • Experience resolving escalations.

  • Experience building relationships with cross-functional partners.

  • Ability to work non-standard, on-call rotation weekend, and holiday hours.

  • Experience implementing or running a training or quality assurance program.

  • Proficiency with SQL.

Senior Crisis Response Manager, YouTube Trust and Safety

Google | San Bruno, CA, USA

Posted: October 28, 2022

  • Bachelor's degree or equivalent practical experience.

  • 8 years of experience in content policy, anti-abuse or customer support operations, reviewing content, answering user questions, and working with vendors.

  • Ability to work non-standard, on-call rotation work hours as needed.

  • Experience in driving large, cross-functional projects.

  • Ability to create new processes and iterate on existing workflows.

  • Ability to thrive in ambiguity.

Policy lead, Monetization, YouTube Trust and Safety

YouTube | San Francisco, CA, USA

Posted: October 28, 2022

  • Bachelor's degree or equivalent practical experience.

  • 5 years of experience working in policy, AdTech, or a related field.

  • Experience working with content or advertising policies in the Internet industry.

  • JD or Master’s degree.

  • Ability to translate complex issues into simple and clear communications, collaborate with cross-functional stakeholders, and navigate organizational boundaries.

  • Ability to operate in a rapidly changing environment.

Senior Product Manager - Trust & Safety

Appen Butler Hill Inc | Atlanta, GA, USA

Posted: October 28, 2022

  • Bachelor's degree in Computer Science, Engineering, or equivalent.

  • 5 – 7 years of product management experience.

  • 3 – 5 years of experience in defining and building AI/machine learning applications.

  • Experience with building and designing tools that detect, classify, and enforce trust & safety policy violations.

  • Experience with machine learning solutions driven by business requirements Experience with various aspects of trust, safety, fraud, and abuse types in technology, mail, content, and account space.

  • Ability to execute and manage expectations across various functional teams.

T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.