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October 21, 2022 T&S Newsletter



Early Warning | Policy & Regulations | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


Documents detail plans to gut Twitter’s workforce


The Washington Post | October 20, 2022

Company Listed: Twitter


Twitter’s workforce is likely to be hit with massive cuts in the coming months, no matter who owns the company, interviews and documents obtained by The Washington Post show, a change likely to have major impact on its ability to control harmful content and prevent data security crises.


Elon Musk told prospective investors in his deal to buy the company that he planned to get rid of nearly 75 percent of Twitter’s 7,500 workers, whittling the company down to a skeleton staff of just over 2,000.

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Advocate Aurora Health reports data breach affecting up to 3M patients


ABC 7 Chicago | October 21, 2022

Company Listed: Social Media


Advocate Aurora Health, one of Chicago's largest healthcare providers, has reported a massive data breach.

The personal health information of up to 3 million patients in Illinois and Wisconsin may have been exposed to outside companies through tracking technology used on a large hospital system's electronic health records website.


Advocate Aurora Health, which operates 27 hospitals, said in a statement Thursday that the breach may have exposed information including patients' medical provider, type of appointment or medical procedure, dates and locations of scheduled appointments and IP address.

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YouTube and Facebook letting Brazil election disinformation spread, NGO says


The Guardian | October 20, 2022

Company Listed: Meta, Facebook, Youtube


YouTube and Facebook are allowing disinformation to be spread about Brazil’s election campaign, adding to the bitterness in an already polarised and violent election, according to a new report by the human rights organisation Global Witness.


The NGO produced a series of purposely misleading ads during an election season that has been dominated by the bitter race between far-right incumbent Jair Bolsonaro and his leftist challenger, former president Luiz Inácio Lula da Silva.

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How Disinformation Splintered and Became More Intractable


The NY Times | October 20, 2022

Company Listed: Social Media


Ahead of the midterm elections, the proliferation of alternative social media sites has helped cement false and misleading information as a defining feature of American politics.


On the morning of July 8, former President Donald J. Trump took to Truth Social, a social media platform he founded with people close to him, to claim that he had in fact won the 2020 presidential vote in Wisconsin, despite all evidence to the contrary.

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Teenagers and Misinformation: Some Starting Points for Teaching Media Literacy


The NY Times | October 20, 2022

Company Listed: Social Media


In a sense, every week is Media Literacy Week on a site like ours, which helps people teach and learn with the news. But Oct. 24-28 is the official week dedicated to “amplifying the importance of media literacy education across the United States.” We are delighted to help.


Here are some ways to teach with the extensive reporting The New York Times has done recently on misinformation and disinformation, whether your students are just beginning to understand the problem, or whether they are ready for deeper inquiry.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


Microsoft calls cloud gaming ‘immature’ in Activision deal filing


The Washington Post | October 20, 2022

Company Listed: Microsoft


After years of touting cloud gaming, Microsoft presented a much less optimistic outlook on the nascent technology this week. The company called cloud gaming “immature” and “unproven” in a dense, tidbit-rich filing as part of its latest effort to push through a $68.7 billion deal to acquire video game maker Activision Blizzard, pending regulatory approval.


Today cloud gaming remains in its infancy and unproven as a consumer proposition,” Microsoft wrote in a Tuesday response to the U.K. Competition and Markets Authority (CMA), adding that it didn’t expect the situation to improve in the next few years. The company doesn’t foresee cloud gaming will replace consoles or PC, and called it “a new and immature technology.”

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Texas sues Google over alleged ‘indiscriminate’ biometric data collection


CNN | October 20, 2022

Company Listed: Google


Texas Attorney General Ken Paxton sued Google on Thursday, alleging the tech giant had violated the state’s biometric privacy law by “indiscriminately” collecting voiceprints and facial recognition data from users and non-users of the company’s products without their consent.


The lawsuit, filed in Texas’ Midland County District Court, claims the company’s broad application of facial recognition technology in Google Photos, as well as its use of voice recognition technology in its line of smart speakers and other home products, is a violation of the state’s Capture or Use of Biometric Identifier Act.

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Stop iPhones from spying on kids with this new app


The Daily Star | October 20, 2022

Company Listed: Apple


A frightening number of kids’ apps are spying on them. Now parents can get some help to stop it.


A new app called Do Not Track Kids acts like a privacy shield for iPhones and iPads used by children. For $5 per month, it runs in the background of the device to block the companies that harvest personal information from children (and grown-ups too). It also contains cartoon lessons to teach kids about online privacy.


Do Not Track Kids was made by a dad who knows a thing or two about digital snoops: former National Security Agency researcher Patrick Jackson. Today, Jackson is the chief technology officer of Disconnect, a company that also makes privacy software used to power tracking prevention in web browsers including Mozilla’s Firefox and Microsoft’s Edge.

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T&S Good News

Some of the good news in the T&S industry that leaders want to know

Instagram’s surprising strategy for bullies: Tell them to be nice


The VOX | October 20, 2022

Company Listed: Instagram, Facebook


It’s no secret that Instagram has major problems with harassment and bullying on its platform. One recent example: a report that Instagram failed to act on 90 percent of over 8,700 abusive messages received by several high-profile women, including actress Amber Heard.

To try to make its app a more hospitable place, Instagram is rolling out features that will start reminding people to be respectful in two different scenarios: Now, anytime you send a message to a creator for the first time (Instagram defines a creator as someone with more than 10,000 followers or users who set up “creator” accounts) or when you reply to an offensive comment thread, Instagram will show a message on the bottom of your screen asking you to be respectful.

Read more

T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.


Trust and Safety Trainer

TikTok | Nashville, TN, USA

Posted: October 21, 2022

  • Minimum BA/BS degree

  • 3+ years of training experience in a content moderation environment

  • Project and program management experience

  • Excellent planning, organization, presentation and classroom delivery skills

  • Ability to travel (50-75%) between Nashville and California offices, while also visiting our US vendor partners

Software Engineer, Trust & Safety

Rec Room | Seattle, WA, USA

Posted: October 21, 2022

  • 2+ years of experience writing production distributed systems or cloud services using C#

  • Experience working with relational databases (i.e., SQL)

  • Passion for building safe and welcoming online communities

  • Excellent cross-discipline communication skills

  • Comfortable working in a fast-paced, autonomous, and ambiguous environment

  • Experience in Trust and Safety related work

Senior Software Engineer - Trust & Safety

Roblox | San Mateo, CA, USA

Posted: October 21, 2022

  • Fluent in backend software development

  • Someone with at least 3 years of experience building highly-available and large-scale distributed backend services

  • Focused on safety and always aim to understand the full specifications of a problem before acting

  • Have experience developing and releasing large products at scale


T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.