T&S Early Warning News
Get ahead of new stories that are impacting the T&S industry.
Skepticism, Confusion, Frustration: Inside Mark Zuckerberg’s Metaverse Struggles
NY Times | October 09, 2022
Company Listed: Facebook
Last October, when Mark Zuckerberg, the chief executive of Facebook, announced that the company would change its name to Meta and become a “metaverse company,” he sketched a vision of a utopian future many years off in which billions of people would inhabit immersive digital environments for hours on end, working, socializing and playing games inside virtual and augmented worlds.
In the year since, Meta has spent billions of dollars and assigned thousands of employees to make Mr. Zuckerberg’s dream feasible. But Meta’s metaverse efforts have had a rocky start.
Kanye’s antisemitic tweet could be a preview of social media’s future
Washington Post | October 10, 2022
Company Listed: Twitter, Instagram
The rapper Ye, formerly Kanye West, sent an Instagram post Friday suggesting fellow musician Sean “Diddy” Combs was controlled by Jewish people — a common antisemitic trope. Within hours, Instagram had removed the post and locked his account.
That sent Ye to Twitter, where he was publicly welcomed back by Elon Musk, who may soon take ownership of the company. Within hours, however, Ye had posted a separate antisemitic tweet that he would go “death con 3 On JEWISH PEOPLE.” Twitter, like Instagram, was quick to block the post and lock his account.
Brands are spamming WhatsApp users in India, Facebook's largest market
Yahoo News | October 10, 2022
Company Listed: WhatsApp, Facebook
As Meta makes deeper inroads with businesses on WhatsApp, its biggest bet to monetize the instant messaging app with over 2 billion users, we are getting an early glimpse at how user experience might change on the free app. It’s not great.
Scores of people in India, WhatsApp's largest market by users with over 500 million accounts, have complained about getting too many spam texts from businesses in recent months. WhatsApp, which quickly displaced the SMS app in the country by offering free texts, is increasingly looking like that SMS app, users say.
T&S Policies & Regulations
Regulatory news and policy decisions impacting the T&S ecosystem.
Lawsuit details sprawling Biden administration program to censor online speech
Washington Times | October 10, 2022
Company Listed: Social Media
More than 50 government officials across 13 agencies “threatened, cajoled and colluded” with social media companies to silence online speech about topics the Biden administration disliked such as election integrity, the origins of the novel coronavirus and COVID-19 restrictions, according to a lawsuit filed by state attorneys general.
The interaction with Big Tech, the lawsuit said, expanded upon FBI efforts during the 2020 presidential campaign to block social media posts about incriminating evidence found on Hunter Biden’s laptop.
Adult online age used by third of eight- to 17-year-old social media users
The Guardian | October 10, 2022
Company Listed: Social Media
A third of social media users aged between eight and 17 have the online age of an adult because they sign up with a false date of birth, according to new research.
The fake age issue means that young users in the UK are at greater risk of being exposed to harmful or adult content, as platforms presume they are older than they in fact are.
T&S Careers & Jobs
T&S jobs posted recently, often within the last 24 hours, looking for top talent.
Indeed | San Francisco, CA, USA
Posted: October 10, 2022
5+ years of product management experience.
Experience in trust & safety, anti-fraud, security or identity management is strongly desired.
Experience launching and analyzing A/B tests is desired.
Experience shipping data science, machine learning, or natural language processing products is a plus.
Experience delivering against Business Objectives and Key Results.
A strong believer in the power of data, who is equally comfortable diving into a data set and communicating the value of data to non-technical stakeholders.
Contextlogic | San Francisco, CA, USA
Posted: October 11, 2022
You understand the dual goals of the risk domain: fighting fraud and growing the business.
Energetic and flexible.
1+ years of hands-on industrial experience on most ML/DL algorithms and big data technologies.
System design and programming.
1+ years of hands-on industrial experience with ML system design and implementation.
You always start from business problems, not technical details.
What is T&S?
Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.
Is T&S interesting?
That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).
How do you get into T&S?
That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.