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T&S Early Warning News
Get ahead of new stories that are impacting the T&S industry.
Hochul warns gun traffickers ‘don’t come to NY’ as she continues push for weapons ban
NY Post | May 29, 2022
Company Listed: Social Media
Gov. Kathy Hochul on Sunday touted her recent efforts to crack down on illegal firearms, warning gun-traffickers, “Don’t come to New York.”
During an address at Rehoboth Open Bible Church in Brooklyn, the governor vowed to continue to push for stricter gun-control laws while noting that she is using state police to bust people who transport illegal guns to the Empire State.
TSM finds ‘no unlawful conduct’ in investigation of CEO Andy Dinh
Washington Post | May 27, 2022
Company Listed: Social Media
An independent investigation into the workplace behavior of Andy Dinh, CEO of the esports organization TSM, has found “no unlawful conduct” by the executive, according to public statements released today by Dinh and the law firm retained by Swift Media, TSM’s parent company.
None of the witnesses interviewed had witnessed or were aware of conduct or derogatory comments aimed at and/or based on any protected characteristic, i.e. gender, race, religion, sexual orientation,” reads the public summary of the investigation prepared by the law firm Gutierrez Marca. “There was also no conduct observed in the workplace that was sexual in nature or harassing. In sum, there was no sexual harassment or gender discrimination.
Video game developers want fair online games. Some players really don’t
Washington Post | May 27, 2022
Company Listed: Social Media
Penalty kicks. Five-set tennis matches. Game-winning baskets. Tiebreakers. Sudden death overtime. Seeing someone win or lose by the thinnest margin is one of the most thrilling aspects of watching athletes compete.
But that’s not the goal on Caldera, the virtual island setting of “Call of Duty: Warzone.” Popular “Warzone” players on Twitch and YouTube do their best to seek out game lobbies filled with less skilled players — often called “bot lobbies” — and completely dominate them. It’s the gaming equivalent of LeBron James looking to join pickup games at the local YMCA, prominent gamers have specifically called for developers to let them match with players at lower skill levels.
Tech critics linked the Uvalde shooting to social media. The connection appears thin
Washington Post | May 27, 2022
Company Listed: Social Media, Twitter, Facebook, YouTube
It’s become as morbidly routine as the partisan gun debate that ensues after every U.S. mass shooting: information about the alleged perpetrator’s social media presence surfaces and scrutiny follows for platforms like Facebook, YouTube and Twitter.
It’s a trend that appears to be continuing in the wake of the deadly shooting in Uvalde, Tex., which claimed the lives of 19 children and two teachers on Tuesday.
Fifth-grade Florida Student Arrested for Making Shooting Threat as Gun Violence Surges
Republic World | May 30, 2022
Company Listed: Social Media
Amidst a surge in gun violence in the US, police have arrested a fifth-grade student in Florida allegedly for sending a text message threatening a school shooting as the Biden administration scrambles efforts for stricter gun laws and heightened security in academic institutions. Just days after the "horrific" Texas school shooting killed 19 young children and two adults, which took place in the backdrop of the racially-motivated Buffalo supermarket shooting, Lee County Sheriff’s Office posted on social media about arresting the 10-year-old boy over “sickening behavior”.
The Office said that they were made aware of the boy’s threats on Saturday. According to the social media post, the law enforcement said that the threat was made by a student in fifth grade at Patriot Elementary School in Cape Coral. Sheriff Carmine Marceno called the student's behavior “sickening”, especially after the shooting at Robb Elementary School in Uvalde, Texas. Additionally, Marceno vowed to have “law and order in our schools”.
T&S Policies & Regulations
Regulatory news and policy decisions impacting the T&S ecosystem.
Compare and review T&S Policies for dozens of companies here
Meta now offers more transparency when it comes to understanding its privacy policies
Telegraph | May 30, 2022
Company Listed: Meta
A much-needed clutter-free privacy policy showcasing was required for Meta, which has updated its Privacy Policy, formerly known as the Data Policy. In other words, users will be able to understand the policies around its latest products. The text may look different but Meta says it is not “collecting, using or sharing your data in new ways based on this policy update and we still do not sell your information”.
The Privacy Centre is a “single-point entry from which you can access a series of information sources or resources and controls that you can use to learn about how Meta uses your personal information and then configure your experience on Meta products using a variety of controls that exist”. The design philosophy speaks directly to users, keeping descriptions short and direct, connections are made about specific controls.
How mental health apps could be abusing your privacy
Telegraph | May 30, 2022
Company Listed: Social Media
Health, happiness, goals – these are some of the buzzwords you are likely to find at the start of your journey through the average mental health app.
With prices starting from as little as £2.40 a week and rising to as much as £70 a week (though some are free), there’s now digital therapy available for most budgets. And with public mental health provision under strain, it’s clear that the many online substitutes out there are fulfilling an urgent need.
Israel needs legislation limiting online incitement – opinion
The Jerusalem Post | May 29, 2022
Company Listed: Social Media, TikTok
With great power comes great responsibility.” Every fan of Spiderman films is familiar with this age-old adage. It made me think that perhaps Mark Zuckerberg does not identify with this cinematic genre, since the protagonists use their superhuman powers to protect the world. The founder of Facebook has kind of become a superhero, since he has tremendous power through the technology he controls. This technology can do a lot of good in the world, but also a lot of bad.
The whistleblower who last year documented the depth of this danger is Frances Haugen, a former product manager at Facebook, who exposed documents that show how from 2018 Facebook’s algorithms fostered discord, promoted violent content and incited hatred. That year, Facebook’s annual revenue more than doubled from $56 billion to $119 billion. Facebook is of course not alone in this story. Other social networking companies, including TikTok, Instagram (which is a subsidiary of Meta, Facebook’s parent company), Twitter and YouTube are all focused solely on their financial gain. Hate-filled posts are worth a lot of money to corporate executives. For some people, though, the cost is loss of life.
T&S Good News
Some of the good news in the T&S industry that leaders want to know
FCA should be able to direct Ofcom on scam ads, says pimfa
FT Adviser | May 30, 2022
Company Listed: Social Media
Pimfa has called for the Financial Conduct Authority to be given the power to direct Ofcom to act over potentially fraudulent online adverts.
In an evidence session to MPs around the online safety bill last week (May 26), Pimfa director of government relations and policy Tim Fassam said the FCA should have the authority to act over fraudulent user generated content that appears on search engines and social media platforms.
T&S Careers & Jobs
T&S jobs posted recently, often within the last 24 hours, looking for top talent.
Check out all the recent T&S job postings here.
Trust & Safety Product Policy Specialist
Adobe Inc. | San Francisco, CA
Posted: May 29, 2022
Bachelor's Degree or equivalent working experience.
3+ years' experience working in online safety policy development or enforcement.
Proven track record of working with others to advance complex product initiatives and projects.
Demonstrated ability to communicate effectively with all levels of the organization
A thorough, collaborative, business-friendly teammate who can think creatively, apply a risk-based approach, and make decisions in a data-driven way..
Exceptional interpersonal skills with a phenomenal sense of humor, positive attitude, and dedication to integrity.
Trust and Safety Policy Analyst
Match Group | Los Angeles, CA
Posted: May 29, 2022
Positivity and attention to detail are a must.
2-3 years of professional working experience in Trust & Safety.
Experience in developing and/or improving content policies.
Record of successful project management.
Strong attention to detail, highly determined, and results-oriented.
Consistent track record to use collect, synthesize, analyze, and interpret both quantitative and qualitative data.
Experience working with, influencing, and negotiating with a broad array of collaborators.
Organized and comprehensive communicator.
Policy Specialist, Play and Android, Trust and Safety
Google Inc. | New York, NY
Posted: May 30, 2022
Bachelor's degree or equivalent practical experience.
7 years of experience in policy, operations, legal, program management, or product.
Master's degree or PhD in legal and policy related fields or equivalent practical experience.
Experience in online privacy or the online payments industry.
Experience with the mobile ecosystem.
Experience with advanced product and/or program management.
Ability to communicate issues into simple and clear language, collaborate with cross-functional stakeholders, and navigate organizational boundaries.
Associate Manager, Trust & Safety Operations
Eventbrite | Remote, OR
Posted: May 27, 2022
5+ years of experience in Trust & Safety operations, preferably at an internet or technology company.
3+ years in people management roles.
The ability to identify initiatives to drive efficiency and customer satisfaction.
Have a flexible schedule and willing to work weekends/off hours.
Collaboration, communication, and relationship-building skills including conveying complex ideas to various audiences.
Ability to spot patterns and formalize complex ideas into a well-defined process.
A passion for keeping up with new trends in the Trust & Safety space.
Proven strength in data analysis and data-driven decision making.
Quick-thinker, fast learner with a great work ethic.
Abuse Analyst, Trust and Safety, Real-Time Communications
Google | Sunnyvale, CA
Posted: May 27, 2022
Bachelor's degree in Computer Science, Mathematics, Statistics, Engineering, or related field or equivalent practical experience.
2 years of experience in fraud/abuse investigations, fraud/risk analysis, data analysis, and/or security/threat analysis in the context of internet, telephony, or communication-related products/activities.
Experience with database language (e.g., SQL) and scripting languages (e.g., Python).
Experience in complex engineering systems and processes.
Experience working on signal development, data analysis, cyber security, or anti-abuse.
Understanding of fraud dynamics and sense of mission in protecting users.
Experience in large scale data analysis, tools, and processes.
T&S FAQs
What is T&S?
Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.
Is T&S interesting?
That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).
How do you get into T&S?
That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.