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May 25, 2022 T&S Newsletter



Early Warning | Policy & Regulations | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


Remote learning apps shared children’s data at a ‘dizzying scale’


Washington Post | May 24, 2022

Company Listed: Social Media


Millions of children had their online behaviors and personal information tracked by the apps and websites they used for school during the pandemic, according to an international investigation that raises concerns about the impact remote learning had on children’s privacy online.


The educational tools were recommended by school districts and offered interactive math and reading lessons to children as young as prekindergarten. But many of them also collected students’ information and shared it with marketers and data brokers, who could then build data profiles used to target the children with ads that follow them around the Web.

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What is Discord, the chat app used by the Buffalo suspect?


Washington Post | May 24, 2022

Company Listed: Social Media


Before he allegedly killed 10 people at a Buffalo supermarket on May 14, the 18-year-old suspected shooter left a string of racist writings in online forum Discord, a popular voice, video and text chat app.


As early as November, the teen wrote messages on Discord documenting his plan to allegedly murder Black people in a mass shooting, according to a compilation of messages reviewed by The Washington Post. Discord has since said the messages were visible only to the suspect until he shared them with others the day of the attack.

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There is no point in teaching our children about politics while it is ruled by social media


CGTN | May 24, 2022

Company Listed: Social Media


Leon Hady is a former headteacher, and founder of Guide Education, which has trained thousands of teachers.The article reflects the author's opinions, and not necessarily the views of CGTN.


A study found that online abuse of public figures has become so commonplace that many think that celebrities should be able to handle this abuse without complaint. Politicians have long had to suffer rigorous accountability from constituents. But, social media has caused the guise of accountability to mutate into an abusive free-for-all. The new generation of children is the first one born into this social-media era. Social media dictates the hows and whys of what our young people think.

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Kurt Zouma sent ‘grotesque’ racist abuse and death threats after cat-kicking video


Telegraph | May 24, 2022

Company Listed: Social Media


Kurt Zouma received death threats after a video of him kicking a cat emerged, a court heard, as his lawyer claimed the level of hostility towards him in his native France means he is unable to return there.


The West Ham United defender, 27, pleaded guilty to two counts of causing unnecessary suffering to a protected animal after he abused a Bengal cat in a video which went viral online and prompted an RSPCA investigation.

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Instagram’s working on a Video Reaction Option for Reels


Social Media Today | May 24, 2022

Company Listed: TikTok, Instagram


The success of TikTok largely comes down to participatory trends, and the capacity for anyone to not only consume clips in the app, but to also engage with any meme or challenge with their own take.


Well, that and its highly attuned algorithm, which adjusts in real-time to your session preferences. But inviting more people into each trend is a key element in getting more users to open the app even more often, while it also expanded TikTok’s content pool, with sometimes thousands of related clips on a single trend that it can then feed to users who’ve engaged with that topic.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


Twitch ‘working on’ making ban notifications more specific


Washington Post | May 24, 2022

Company Listed: Social Media


On a platform as large as Twitch, it can feel like there’s a new controversy every day. But many share a commonality: bewilderment over suspensions. Currently, when Twitch creators get suspended or banned, the company sends an email summarizing the reason, where the violation occurred and the length of the resulting suspension. But in the reason section, Twitch lists only which rule was broken and examples of violative conduct — not what the specific streamer reading the email did. That could soon change.


Twitch’s current policy leads to frequent confusion and drama. Sometimes, a streamer sincerely does not know why they’ve been sent to Twitch jail; in other cases, they hope to garner sympathy from fans by feigning ignorance. While Twitch has improved suspension emails over the years, streamers have continued to ask for case-specific details.

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The State of U.S. State Privacy Laws: A Comparison


Natlaw Review | May 24, 2022

Company Listed: Social Media


In the continuing absence of Congressional action on a comprehensive U.S. federal privacy law, five states have now enacted their own laws. We previously provided a summary of the California, Virginia, and Colorado laws (available here), and Utah and Connecticut have since enacted new privacy laws. The Connecticut Act Concerning Personal Data Privacy and Online Monitoring(CTDPA) was signed into law on May 10, 2022 and is scheduled to take effect on July 1, 2023. The Utah Consumer Privacy Act (UCPA) was signed into law on March 24, 2022 and is scheduled to take effect on December 31, 2023. As reflected in the comparison chart below, the CTDPA and UCPA are similar to the recently enacted Colorado Privacy Act (CPA) and Virginia Consumer Data Protection Act VCDPA) in many respects, but there are some key differences among these laws and the California Consumer Privacy Act (CCPA), which took effect in 2020 and was amended by the California Privacy Rights Act (CPRA).


On April 11, 2022, Virginia’s Governor signed three amendments to the VCDPA into law, although the law has not yet gone into effect. The amendments: eliminate a previously established Consumer Privacy Fund; make it simpler for businesses that obtain personal data about consumers from sources other than the consumers to comply with consumer deletion requests; and broaden the definition of non-profits that are exempt from the law.

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Appeals court rejects most of Florida’s social media censorship law


NY Post | May 24, 2022

Company Listed: Social Media


Most of a Florida law that sought to stop social media companies from restricting users’ political speech violates the companies’ free speech rights and cannot be enforced, a federal appeals court ruled on Monday, agreeing with a lower court.


However, a three-judge panel of the 11th US Circuit Court of Appeals revived a part of the law requiring companies like Meta Platforms’ Facebook, Alphabet Google and Twitter to disclose the standards they use to moderate content on their platforms.

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DeSantis, GOP's Social Media Censorship Law Struck Down in Court


News Daytona Beach | May 24, 2022

Company Listed: Social Media


The 11th U.S. Circuit Court of Appeals on Monday struck down legislation pushed by Governor DeSantis which would pressure social media companies on their content moderation policies. It's the second time the law has been held as unconstitutional in court, following a similar ruling in June 2021.

Under the law, large social media entities like Facebook, Twitter, and others would have to publish their content moderation policies, specifically where it pertains to 'censor[ing], deplatform[ing], and shadow ban[ning]'. The grounds for the court's rejection is that social media companies are private entities who, under the First Amendment, have the right to dictate what speech is supported by their platform.

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T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Security Engineering Manager, Trust and Safety Detection

Google | New York, NY

Posted: May 24, 2022

  • Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.

  • 5 years of experience managing a team of engineering and/or security operations professionals for a distributed organization.

  • 5 years of technical experience as an individual contributor security professional prior to management.

  • Experience with detection, incident response, systems and network hardening, and threat intelligence.

  • Ability to prioritize and manage across multiple, often time-sensitive initiatives.

Remote Video Platform Partner Program Trust and Safety Abuse Analyst

Virtual Vocations | Delray Beach, FL

Posted: May 23, 2022

  • Bachelor's degree or equivalent practical experience.

  • 3 years of experience in data analysis, working with databases, and querying.

  • Experience communicating with both technical and non-technical teams.

Data Analyst - Trust & Safety

Bitly | United States

Posted: May 25, 2022

  • 1-2 years of hands-on experience supporting a technology organization with a strong background working in data analytics and/or business intelligence.

  • Have a proven track record of leveraging data-driven insights to deliver business results.

  • Very strong communication and influencing skills.

  • Experience working in agile environments.

  • Ability to work with limited direction across multiple projects -- self-starter personality is a must

  • Comfort diving into large, complex datasets with little or no documentation.

Manager User Protection Trust and Safety Ads

Google | New York, NY

Posted: May 24, 2022

  • Bachelor's degree in a technology/business field or equivalent practical experience.

  • 8 years of experience in Operations Management, Product/Program Management, Policy Development/Enforcement, Process Design, or Management Consulting.

  • 2 years of experience in leadership and people management with a focus on hiring, mentoring, and retaining talent.

  • MBA degree.

  • Experience managing strategic programs that span organizations and have a direct business impact.

  • Understanding of how the Internet works economically, socially and technically.

  • Ability to synthesize information and recognize goals.

  • Excellent analytical, communication, and problem-solving skills with an interest in innovation, technology, and Google products.

Data Science Manager - Trust & Safety

ByteDance | Mountain View, CA

Posted: May 24, 2022

  • A Bachelor's degree in a quantitative field such as Mathematics, Economics, Statistics, or other related fields.

  • 6+ years of experience working in an analytical role, including 2+ years as a people manager.

  • Ability to solve problems using quantitative approaches and strong communication skills across technical and non-technical audiences to communicate complex concepts and analytical results to drive business impact.

  • Proficiency in querying data in SQL, and coding in Python or R.

  • Experience of working in Trust and Safety or risk management is a plus.

T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.