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May 18, 2022 T&S Newsletter


Early Warning | Policy & Regulations | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


Before Massacre Began, Suspect Invited Others to Review His Plan


NY Times | May 17, 2022

Company Listed: Social Media


About 30 minutes before he launched what investigators said was a long-planned massacre at a Buffalo supermarket, Payton S. Gendron invited a small group of people to join a chat room online.


Until that moment, the posts in the room on the chat application Discord had been visible only to Mr. Gendron, who had for months uploaded numerous pictures of himself, often posing with his gear and the weapon that officials say he used to carry out the shooting, even sharing hand-drawn maps of the Tops grocery store he openly said he planned to attack.

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Facebook quietly bankrolled small, grass-roots groups to fight its battles in Washington


Washington Post | May 17, 2022

Company Listed: Facebook, Meta


In early March, weeks after senators advanced a sweeping bill to expand competition in the tech industry, a regional newspaper more than 2,000 miles from Silicon Valley ran a defensive op-ed.


“Instead of attacking these digital platforms, we need to work with these companies toward innovation and access for our businesses to survive,” Clayton Stanley, the president and CEO of The Alliance, an economic development organization in northeastern Mississippi, wrote in the Mississippi Business Journal.

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After Buffalo, will social media companies finally ban great replacement theory?


Las Angels Times | May 17, 2022

Company Listed: Social Media


The Buffalo, N.Y., mass shooting that claimed 10 lives Saturday was an event shaped by, and for, internet platforms, including message boards and streaming and social media sites.


Now, as the predominantly Black neighborhood that suspected killer Payton Gendron targeted is left reeling, whether those platforms allow their users to promulgate the racist “great replacement theory” that appears to have motivated him has become a matter of public safety.

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Free Speech” Ought to Mean More than Mocking Trans People


The Bulwark | May 17, 2022

Company Listed: Social Media


Explaining why he wants to (maybe) buy Twitter, Elon Musk said that he values free speech. Here’s how he defined it: “By ‘free speech’, I simply mean that which matches the law. I am against censorship that goes far beyond the law.”


That definition is both shallow and contradictory. And it does not offer any guidance to the challenging questions the idea of “free speech” poses to a genuinely free society.


In the United States, the First Amendment says the government cannot punish you for speech (with some established exceptions, such as incitement and sexual harassment). The same law also protects free association—meaning that it’s perfectly legal for private organizations to exercise their freedom of association by excluding some speech. A support group for widows doesn’t have to let a never-married man talk. A Bible study group doesn’t have to give equal time to an atheist. Private groups can choose to do so if they want; but they can’t be compelled to.

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Russia Will Not Ban YouTube, Minister Shadayev Says


Rferl | May 17, 2022

Company Listed: YouTube


The Russian minister overseeing digital communications says the government has no plans to block the video sharing platform YouTube despite threats to do so over parent company Alphabet Inc's failure to delete content Moscow has deemed illegal.


Speaking at an education event in Moscow on May 17, minister of digital development, communications and mass media, Maksut Shadayev, said "Russia must remain part of the global network," though it must "learn to filter information" in the Internet.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


An unholy coalition torpedoes social media reform legislation in Brazil


Poynter | May 17, 2022

Company Listed: Google, Facebook


Mercurial Brazilian President Jair Bolsonaro, Google and Facebook are accidental allies fighting in the same trench to defeat Big Tech regulation in Brazil.


Bolsonaro maneuvered his congressional allies last month and managed to put brakes on an omnibus bill that would establish moderation and transparency requirements for the internet platforms and payment for news content.

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Inside Facebook's political advocacy group


Washington Post | May 17, 2022

Company Listed: Facebook


Good morning and happy Tuesday! I'm filling in for Cristiano today! It's a busy day for our colleagues who are covering today's primary elections. If you’re itching to know more about the midterm elections, check out their handy guide here.


Below: Lawmakers want Facebook to crack down on Russian disinformation in Eastern Europe, and China’s tech sector fears its glory days may be over.

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Meta Shares Latest Numbers on Rules Enforcement, Including Abuse and Terror-Related Content and Fake Profiles


Social Media Today | May 17, 2022

Company Listed: Meta


Meta has published its Community Standards Enforcement Report for Q1 2022, which provides an overview of its ongoing efforts to detect misuse and abuse in its apps, and address such via evolving detection and removal processes.


And those efforts do appear to be having an impact – first off, on bullying and harassment, Meta says that it increased its proactive detection rate on such content from 58.8% in Q4 2021 to 67% in Q1 2022, via improvement of its detection technology.

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Can UK and EU Rules Stop Online Radicalization?


Bloomberg | May 17, 2022

Company Listed: Social Media


These were the reported victims of a racially motivated shooting in Buffalo, New York, on Saturday, committed by someone who sought glorification through social media and who will not get a name check in this article.


Years after similar attacks, technology firms are still playing a role in spreading extremist ideas — from hosting the forums that radicalize young men to helping make them famous among a burgeoning White-supremacist movement online. New laws from Europe forcing tech firms to make their sites safer couldn’t come fast enough, though there may be some stumbling blocks in their way.

Read More


T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Product Manager, Trust & Safety


Pinterest | United States

Posted: May 17, 2022

  • At least 2 years of experience in a role related to product development, at fast-growing technology companies.

  • Proven ability to lead teams and work in a highly collaborative environment.

  • Ability to communicate complex concepts clearly in writing and verbally to many stakeholders.

  • Comfortable diving into ambiguous technical problems, working closely with engineering teams.

  • Great business judgment, ability to influence others with strong analytical thinking.

Tools & Automation Engineer, Trust & Safety


Apple | Austin, TX, USA

Posted: May 16, 2022

  • Strong software testing fundamentals with proficiency in Black Box, White Box and Performance testing.

  • Expertise in quality assurance processes with hands on experience in creating test strategies, plans and test cases.

  • Experience in software development processes involving practices such as Test Driven Development and continuous quality measures like code coverage and quality gates.

  • Experience using automated testing frameworks like Junit, TestNG, XCTest, ScalaTest, Cucumber, Selenium, JMeter, Gatling.

  • Experience in developing testing infrastructure for OS\Device applications, Distributed Systems, data intensive and cloud native applications.

Trust and Safety Trainer


TikTok | Nashville, TN, USA

Posted: May 16, 2022

  • Minimum BA/BS degree.

  • 3+ years of training experience in a content moderation environment.

  • Project and program management experience.

  • Excellent planning, organization, presentation and classroom delivery skills.

  • Ability to travel (50-75%) between Nashville and California offices, while also visiting our US vendor partners.

Law Enforcement Emergency Response, Triage Specialist - Trust & Safety


TikTok | Austin, TX, USA

Posted: May 16, 2022

  • Fluency in English and one of the following: Turkish, Korean, Arabic language (written and verbal communication).

  • 1+ years experience with content policy and moderation or anti-abuse operations.

  • Ability to perform duties objectively, devoid of inherent biases or personal beliefs.

  • Proactive towards complying with procedures, policies and objectives set in place and taking a disciplined approach when undertaking tasks.

  • Ability to think critically and make quick decisions.

  • Experience communicating with cross-functional teams.

  • Experience working independently with judgment.

Trust & Safety New Associate


Accenture | Austin, TX, USA

Posted: May 16, 2022

  • High School Diploma or GED Equivalent.

  • Minimum of 6 months experience in a professional or military setting.

  • Bachelor’s Degree.

  • Active Social Media presence.

  • Experience with confidential information collection and management.

  • Experience with software for office productivity, including Microsoft Outlook.

  • Experience working in multiple tools and web browsers at one time.


T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.