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May 16, 2022 T&S Newsletter



Early Warning | Policy & Regulations | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


Elon Musk’s free-speech agenda poses safety risks on global stage


Washington Post | May 16, 2022

Company Listed: Social Media


Elon Musk’s controversial vow to restore free speech to Twitter is likely to be complicated to implement in the United States. But it could create even bigger problems abroad in places such as India.


Musk has said he wants to remove many of the rules that currently govern the social media site to allow for a more diverse conversation, including eliminating the ban of former president Donald Trump.“My preference is to hew close to the laws of countries in which Twitter operates,” Musk tweeted last week.

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Health authority sues Brandon psychiatric nurse over allegedly defamatory social media posts


CBC | May 15, 2022

Company Listed: TikTok, Facebook, Instagram


A Brandon, Man., woman who was a psychiatric nurse is being sued by her former employer over posts on TikTok, Facebook and Instagram calling fellow employees "idiots" and accusing the health authority of killing its patients.


The case comes at a time when legal experts say the number of lawsuits filed over social media posts is growing rapidly.


In its lawsuit filed April 12, the Prairie Mountain Health authority is seeking a court injunction to prohibit the nurse from publishing defamatory statements about her former employer and make her remove existing posts.

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Final former eBay employee involved in bizarre EcommerceBytes harassment case pleads guilty


Yahoo | May 16, 2022

Company Listed: Social Media


Earlier this week, David Harville, one of seven former eBay employees involved in a 2020 campaign to harass the creators of a newsletter critical of the e-commerce company, pleaded guilty to five federal felony charges, ending one of the most bizarre episodes in recent tech history.


In June 2020, the US Department of Justice charged six former eBay employees, including Harville, with conspiracy to commit cyberstalking and conspiracy to tamper with witnesses. Of the group, Harville was the final employee to admit involvement in the harassment campaign that targeted Ina and David Steiner, The Associated Press reported on Thursday.

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After Buffalo Shooting Video Spreads, Social Platforms Face Questions


New York Times | May 15, 2022

Company Listed: Social Media


In March 2019, before a gunman murdered 51 people at two mosques in Christchurch, New Zealand, he went live on Facebook to broadcast his attack. In October of that year, a man in Germany broadcast his own mass shooting live on Twitch, the Amazon-owned live streaming site popular with gamers.


On Saturday, a gunman in Buffalo, N.Y., mounted a camera to his helmet and live streamed on Twitch as he killed 10 people and injured three more at a grocery store in what the authorities said was a racist attack. In a manifesto posted online, Payton S. Gendron, the 18-year-old whom the authorities identified as the shooter, wrote that he had been inspired by the Christchurch gunman and others.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


Musk doesn’t own Twitter yet, but conservatives are racking up followers


Washington Post | May 13, 2022

Company Listed: Twitter


Hours after Twitter accepted Elon Musk’s bid to buy the company, Fox News host Tucker Carlson called the sale the biggest political development since Donald Trump won the presidency.


“You just became a little more powerful,” Carlson told his millions of viewers hours after the deal was announced. “It’s that simple and it’s that profound.”


Indeed, Carlson was about to get a little more powerful himself: Since April 25, the day Twitter accepted Musk’s offer, his Twitter followers have jumped by more than 230,000 — a nearly 5 percent increase.

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Tech groups ask Supreme Court to block Texas social media law


Washington Post | May 13, 2022

Company Listed: Google, Facebook


Two Washington-based groups representing Google, Facebook and other tech giants filed an emergency application with the Supreme Court on Friday, seeking to block a Texas law that bars social media companies from removing posts based on a user’s political ideology.


The Texas law took effect Wednesday after the U.S. Court of Appeals for the 5th Circuit in New Orleans lifted a district court injunction that had barred it. The appeals court action shocked the industry, which has been largely successful in batting back Republican state leaders’ efforts to regulate social media companies’ content-moderation policies.

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The Technology 202: The future of social media could be decided by the Supreme Court


Washington Post | May 13, 2022

Company Listed: Social Media


Good morning and TGIF! We’re filling in for Cristiano today. Twitter shares fell this morning after Elon Musk tweeted that his bid to buy the company was temporarily on hold. Here's our colleagues' must-read story.


Below: Lawmakers want tech companies to archive potential war crimes in Ukraine, and U.S. cities are considering reversing their facial recognition bans.

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An appeals court ruling just threw online speech into disarray


Washington Post | May 15, 2022

Company Listed: Google, Twitter and Facebook


While Congress has done little to regulate social media sites, states are doing a lot — often with hardly anyone noticing. And now, a three-person panel of appeals court judges has thrown the world of online speech regulation into disarray.


The U.S. Court of Appeals for the 5th Circuit decided 2 to 1 on Wednesday to reinstate a Texas law that restricts how platforms such as Google, Twitter and Facebook can moderate user-generated material by prohibiting them from removing a user over a “viewpoint.” A lower court judge had on First Amendment grounds imposed an injunction on the legislation pending a lawsuit brought by industry. He also called parts of the law “prohibitively vague.” The two judges who voted to overturn that ruling last week didn’t write anything; no opinion accompanied the decision, which came after a hearing full of confusion about the legal regime that underpins expression on the Internet today.

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Facebook whistleblower works to pass new Internet laws


Thestar | May 16, 2022

Company Listed: Social Media


Frances Haugen was cooking dinner one Friday evening when her phone rang. On the other end of the line was the White House.


Could Haugen get to Washington in four days, Deputy Chief of Staff Bruce Reed asked. She’d been chosen to be the first lady’s guest at the forthcoming State of the Union.


“It actually was mildly disruptive,” recalls Haugen, who lives in Puerto Rico. “But, you know — the kind of disruption you don’t mind.”

Read More


T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Engineering Manager Trust Safety


Snapchat | Los Angeles, CA, USA

Posted: May 16, 2022

  • 5+ years of experience working in software engineering.

  • 2+ years managing teams of software engineers.

  • Experience with either abuse prevention or production machine learning systems.

  • Excellent verbal and written communication skills, with high attention to detail.

Manager, Trust & Safety Global Strategic Solutions


Snap Inc. | Los Angeles, CA, USA

Posted: May 15, 2022

  • 8+ years of relevant experience in online operations, content moderation, project management, consulting, internet policy, online escalations, external stakeholder or partnership engagement, or equivalent relevant experience.

  • Bachelor's degree or equivalent work experience.

  • 1+ years experience working with NGOs and Governments in the online safety space.

  • Experience in Trust & Safety, content moderation or related field.

  • Experience working with large data sets to solve business problems, and providing practical business insights via data visualization software (Advanced EXCEL, Looker, etc.).

Senior Analyst Trust and Safety Search Knowledge


Google | Los Angeles, CA, USA

Posted: May 15, 2022

  • Bachelor's degree or equivalent practical experience5 years of experience in data analysis, working with databases and querying (e.g., SQL, MySQL, Hadoop, and Python).

  • Experience relaying communications between technical and non-technical teams.

  • Experiences in qualitative or quantitative analysis Knowledge of and interest in how the Internet works, search engines, the web industry, and technologies.

  • Ability to present clear solutions with excellent attention to detail Ability to work in a fast-paced, rapidly changing, and ambiguous environment.

  • Excellent project management, structured and logical thinking, process optimization, communication, and influencing skills improve the quality of Search results through investigation, prevention, and removal of policy-violating content.

  • Troubleshoot issues and identify product vulnerabilities to implement large-scale quality improvements in collaboration with engineering teams.

Sr. Trust & Safety Policies and Standards Manager


Match Group | Los Angeles, CA, USA

Posted: May 15, 2022

  • You have 5-7 years experience in drafting, implementing and enforcing user safety policies and standards.

  • You have excellent written and verbal communication skills.

  • You have excellent cross-functional project management skills in a fast-paced environment.

  • You have knowledge of working with both in-house moderation and escalations teams, as well as external partner teams.

  • You are comfortable navigating ambiguity and working on projects that address difficult and sensitive issues (such as violence, racism, sexuality, etc.).

  • You are passionate about safety policy as a subject matter.

Product Marketing Manager, Developer, Trust and Safety


Google | Los Angeles, CA, USA

Posted: May 15, 2022

  • Bachelor's degree or equivalent practical experience.

  • 5 years of experience in product marketing.

  • Experience in B2B, managing content development, website updates, and email strategy.

  • Experience in product marketing for advertising, or technical products.

  • Experience working with Android and iOS developer ecosystems.

  • Experience leading cross-functional projects and communicating with stakeholders.

  • Knowledge of Android or web development, advertising, or technology Trust and Safety issues.

  • Ability to manage multiple projects simultaneously, prioritize, and meet critical deadlines.

  • Ability to work collaboratively with internal and external stakeholders.


T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.