May 13, 2022 T&S Newsletter

Early Warning | Policy & Regulations | Jobs & Careers | T&S FAQs

Subscribe to the newsletter here

T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.

What Students Are Saying about Teen Mental Health, Moderating Speech and Special Talents

New York Times | May 12, 2022

Company Listed: Social Media

This week The Learning Network responded to a special Times report called “The Inner Pandemic” about an alarming increase in mental health risks for teenagers. As part of a larger collection of resources, we asked young people, Is Teen Mental Health in a State of Crisis? With almost no exceptions, the 150-plus who responded agreed that “it’s the worst it’s ever been.” You can read more of what they had to say below.

After that, you’ll find two comments from two additional forums — one asking about moderating speech on social media platforms, and a lighter one asking what kind of competition — no matter how ridiculous — they might be able to win.

Read More

Mobile phone data reveal the effects of violence on internal displacement in Afghanistan

Nature | May 12, 2022

Company Listed: Social Media

Nearly 50 million people globally have been internally displaced due to conflict, persecution and human rights violations. However, the study of internally displaced persons—and the design of policies to assist them—is complicated by the fact that these people are often underrepresented in surveys and official statistics. We develop an approach to measure the impact of violence on internal displacement using anonymized high-frequency mobile phone data. We use this approach to quantify the short- and long-term impacts of violence on internal displacement in Afghanistan, a country that has experienced decades of conflict. Our results highlight how displacement depends on the nature of violence. High-casualty events, and violence involving the Islamic State, cause the most displacement. Provincial capitals act as magnets for people fleeing violence in outlying areas. Our work illustrates the potential for non-traditional data sources to facilitate research and policymaking in conflict settings.

Read More

U.S. Cities Are Backing off Banning Facial Recognition as Crime Rises

US News | May 12, 2022

Company Listed: Social Media

Facial recognition is making a comeback in the United States as bans to thwart the technology and curb racial bias in policing come under threat amid a surge in crime and increased lobbying from developers.

Virginia in July will eliminate its prohibition on local police use of facial recognition a year after approving it, and California and the city of New Orleans as soon as this month could be next to hit the undo button.

Homicide reports in New Orleans rose 67% over the last two years compared with the pair before, and police say they need every possible tool.

Read More

Metaverse: What impact might it have on the workplace?

Business Cloud | May 12, 2022

Company Listed: Social Media

The metaverse may seem puzzling at first. But so did Bitcoin when it initially appeared. It is a collection of online, 3D, and virtual settings. These virtual worlds may be accessed through VR headsets, AR glasses, cellphones, PCs, and game consoles. With so many possibilities, it’s no wonder that many predict the metaverse will be the next revolutionary internet phase.

The metaverse will be utilized for socializing, events, gaming, commerce, and even employment. The metaverse will be a collection of online places with customizable avatars and objects that can be moved around.

Read More

TikTok Sued After 10-Year-Old Dies in ‘Blackout Challenge’

Bloomberg | May 13, 2022

Company Listed: TikTok

TikTok Inc. was blamed in a lawsuit for the death of a 10-year-old girl who allegedly participated in an online challenge in which people choke themselves until they black out.

Nylah Anderson, an intelligent child who could speak three languages, was found unconscious in her bedroom in suburban Philadelphia on Dec. 7, according to a complaint filed Thursday in federal court. She spent five days in a pediatric intensive care unit before succumbing to her injuries.

Read More

T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here

The Messy Progress on Data Privacy

New York Times | May 12, 2022

Company Listed: Social Media

The latest attempt to create the first broad national data privacy law in the United States is causing the typical nonsense in Washington. But from the mess in Congress and elsewhere in the U.S., we’re finally seeing progress in defending Americans from the unrestrained information-harvesting economy.

What’s emerging is a growing consensus and a body of (imperfect) laws that give people real control and companies more responsibility to tame the nearly limitless harvesting of our data. Given all the bickering, tacky lobbying tactics and gridlock, it might not look like winning from up close. But it is.

Read More

Meta Prepares for Cutbacks, Avoids Policy Guidance, and Gets Sued | May 12, 2022

Company Listed: Facebook

Granted, Facebook's parent company isn't having a good year, either, just going off of stock prices, and it hasn't started the decade in a great place, either. The world's large social media platform still remains too big to fail, however, even if a few upcoming cutbacks will make it just a little bit smaller.

Here's a quick look at the most recent news cycle that the company has been dealing with in this week alone, from a lawsuit to a guidance request withdrawal.

Read More

Big Tech would get its own regulator under new Senate bill

Washington Post | May 12, 2022

Company Listed: Social Media

For years, consumer advocates have called for the creation of a new tech regulator that would bring expertise to Washington’s flailing efforts to rein in Silicon Valley’s power.

They are one step closer today, as Sen. Michael F. Bennet (D-Colo.) is set to unveil a new bill that would establish a five-person commission tasked with protecting consumers in the age of Big Tech. According to a copy of the bill that Bennet shared exclusively with The Technology 202, the commission would be able to interrogate the algorithms that power major tech platforms and set new rules to force greater transparency of social media.

Read More

Senator introduces bill giving Big Tech its own federal watchdog

Washington Post | May 12, 2022

Company Listed: Social Media

Throughout history, Congress has established expert agencies to oversee important parts of the American economy — from agriculture to drugs to railroads. Now amid growing concerns about the power of Silicon Valley, a Democratic senator suggests reforming current institutions isn’t enough: a new federal watchdog is needed to regulate the country’s most influential tech companies.

Sen. Michael F. Bennet (D-Colo.) today introduced the Digital Platform Commission Act, legislation to establish a new five-person commission responsible for protecting consumers in the age of Big Tech. According to the bill viewed exclusively by The Washington Post, the agency would have the power to interrogate the algorithms powering major tech platforms, and to set new rules to ensure the biggest companies are transparent about how they handle thorny decisions around content moderation on their platforms.

Read More

Facebook whistleblower works to pass new internet laws

Techxplore | May 11, 2022

Company Listed: Facebook

Frances Haugen was cooking dinner one Friday evening when her phone rang. On the other end of the line was the White House.

Could Haugen get to Washington in four days, Deputy Chief of Staff Bruce Reed asked. She'd been chosen to be the first lady's guest at the forthcoming State of the Union.

It actually was mildly disruptive," recalls Haugen, who lives in Puerto Rico. "But, you know—the kind of disruption you don't mind.

Read More

T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Systems Abuse Investigation Manager, Trust and Safety Ads

Google | Sunnyvale, CA, USA

Posted: May 13, 2022

  • Bachelor's degree in a technology/business related field or equivalent practical experience.

  • 7 years of experience in Operations Management, Product/Program Management, Policy Development/Enforcement, Process Design, or Management Consulting.

  • 2 years of experience in people management or a related leadership role with a focus on hiring, mentoring, and retaining talent.

  • Experience in Operations, Program Management, or Management Consulting.

  • Experience leading cross-functional projects across organizational boundaries.

  • Ability to work independently, complete projects in a timely manner, and manage/influence cross-functional stakeholders.

  • Ability to synthesize information and manage details, craft, and deliver executive presentations.

Manager Trust Safety Operations

Snap Inc. | San Francisco, CA, USA

Posted: May 13, 2022

  • 8+ years of experience in operations, trust and safety and/or content moderation.

  • Bachelor's degree in criminal justice, political science, sociology, psychology, social work, or another related area of study.

  • 4+ years of managing teams.

  • Experience working in Trust & Safety, security and safety, law enforcement, compliance, or a related field.

  • Strong analytical skills, including working with large data sets to solve business problems, and providing practical business insights via data visualization software (Advanced EXCEL, Looker, etc.).

  • Process driven individual with a proven track record of identifying gaps and implementing new processes.

A passion for Snapchat and online safety!

ROBLOX | San Mateo, CA

Posted: May 12, 2022

  • Bachelors in Computer Science, Applied Math, Physics, Engineering, Statistics, Economics or other technical fields.

  • 4+ years of industry experience OR 2+ years of academic experience in addition to 2+ years of industry experience.

  • 2+ years of experience in statistical modeling and machine learning.

  • 2+ years of experience using big data query/processing languages such as SQL, Hive or Spark to transform/manipulate very large datasets.

  • 2+ years of experience in one or more Scripting languages such as Python or R

  • MS or PhD in Computer Science, Applied Math, Physics, Engineering, Statistics, Economics or other technical field

  • 2+ years of industry experience in analytics focused on improving detection of automated users and repeat account signup at a company with large-scale data.

  • 2+ years of experience in a fast-paced environment or fast growing company, such as the tech sector.

React Full Stack Developer - Trust and Safety

Zoom | Little Rock, AR

Posted: May 12, 2022

  • Bachelor's Degree in Computer Science, Computer Engineering, or related field.

  • Minimum 2+ years of software development experience building large-scale web applications.

  • Frontend javascript experience building React single page web applications.

  • Experience using a client-side state management framework like Redux.

  • Experience with implementing performant server-side logic and APIs.

  • In-depth experience with algorithms, data structures, and design patterns.

Data Analyst Manager, Trust & Safety

Coinbase | Remote, OR, USA

Posted: May 12, 2022

  • You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other.

  • You want to be part of a winning team.

  • Some security teams have strict requirements about certifications, degrees, years of experience, and things like that.

  • 4+ years directly managing an analyst team.

  • You’ve been doing practical security things (detection and response, phishkit/malware analysis, security research, etc) for a bit now, probably in the realm of 4+ years.

  • You’re comfortable doing data analysis (e.g., SQL, MySQL,) to help drive decision making.

  • You are comfortable using eng tooling such as CLI, Git, SourceGraph, Airflow, Docker.

  • You are comfortable with Flink sql or other languages to process large data streams in real time.


What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.

Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).

How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at to improve your hiring chances and start doing meaningful work that helps people.