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May 03, 2022 T&S Newsletter


Early Warning | Policy & Regulations | Good News | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


These Mental Health, Prayer Apps Don't Have Your Privacy in Mind


Pcmag | May 02, 2022

Company Listed: Social Media


Mozilla has updated its Privacy Not Included buying guide with information about 32 apps related to mental health, and unfortunately, the findings are unlikely to bring anyone peace of mind.


The update covers popular meditation apps like Calm, Headspace, and Breathe, Think, Do with Sesame; therapy apps like Better Help, Talkspace, and Modern Health; and prayer apps like Pray.com, Glorify, and the King James Version Bible app offered by iDailybread.


Mozilla applied the "privacy not included" label to 28 apps in this category. The four exceptions are Wysa, PTSD Coach, Headspace, and Glorify. Of those, only Wysa and the PTSD Coach received a thumbs-up. Headspace received a neutral rating.

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Report calls out abuse of social media by Minneapolis police


ABC News | May 02, 2022

Company Listed: Social Media


ST. PAUL, Minn. -- Among the scathing findings of an investigation launched after the police killing of George Floyd is that Minneapolis police used covert or bogus social media accounts to monitor Black individuals and groups despite having no clear public safety rationale for doing so.


The report released Wednesday by the Minnesota Department of Human Rights echoes numerous past revelations that the FBI and other law enforcement agencies have — sometimes illegally — secretly surveilled prominent people and communities of color even though they weren't involved in any criminal activity.

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Hacking Russia was off-limits. The Ukraine war made it a free-for-all


Washington post | May 02, 202

Company Listed: Social Media


For more than a decade, U.S. cyber security experts have warned about Russian hacking that increasingly uses the labor power of financially motivated criminal gangs to achieve political goals, such as strategically leaking campaign emails.


Prolific ransomware groups in the last year and a half have shut down pandemic-battered hospitals, the key fuel conduit Colonial Pipeline and schools; published sensitive documents from corporate victims; and, in one case, pledged to step up attacks on American infrastructure if Russian technology was hobbled in retribution for the invasion of Ukraine.

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How Social Media is Fueling Divisiveness


INTERNATIONAL POLICY DIGEST | May 02, 2022

Company Listed: Twitter, Facebook, YouTube


Social media platforms face a myriad of criticisms, from contributing to rising anxiety and suicide rates among American teenagers, to profiting from the business of selling personal data and comprising individual privacy. The Black Lives Matter movement in 2020 demonstrated that the zeitgeist of racial justice and equality could be organized through digital activism, which gained widespread support and online engagement.


Social media is an instrument of political change, but these changes are dangerously consequential. Amid the COVID-19 infodemic, the wake of the Donald Trump fueled-Capitol riots in the United States, and the increase in political polarization, the world is abandoning the perception that social media does not significantly impact domestic and world politics.

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Biden disinformation czar previously warned about 'harmful' memes


NBC News | May 02, 2022

Company Listed: Social Media


Resurfaced tweets from Nina Jankowicz, the head of President Joe Biden's new "Disinformation Governance Board," show she is concerned about social media and tech companies allowing "maligned creativity" on their platforms.


"Maligned creativity" is, according to Jankowicz, a sort of code language in which users can hide their racist, sexist, transphobic, or other "harmful" content by use of memes so that such posts can avoid moderation teams and bans.


The Department of Homeland Security's Disinformation Governance Board, which critics have mockingly called the "Ministry of Truth," has been criticized as an Orwellian, partisan effort.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


Partisan Fight Breaks Out Over New Disinformation Board


NY Times | May 02, 2022

Company Listed: Social Media


Nina Jankowicz’s new book, “How to Be a Woman Online,” chronicles the vitriol she and other women have faced from trolls and other malign actors. She’s now at the center of a new firestorm of criticism, this time over her appointment to lead an advisory board at the Department of Homeland Security on the threat of disinformation.


The creation of a board, announced last week, has turned into a partisan fight over disinformation itself — and what role, if any, the government should have in policing false, at times toxic, and even violent content online.

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The Disinformation Governance Board is a bad name and a sillier idea


Washington post | May 02, 2022

Company Listed: Social Media


Nothing is more important to the future of our democracy than the fight against disinformation. But a new Department of Homeland Security unit — ominously called the Disinformation Governance Board — is not helping. To the contrary, it only promises to provide aid and comfort to the enemies of truth.


DHS Secretary Alejandro Mayorkas should pull the plug on the new board. Like, yesterday. And never speak of it again.

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T&S Good News

Some of the good news in the T&S industry that leaders want to know


BrainsWay Launches Social Media Campaign to Promote Mental Health Awareness Month


Globenewswire | May 02, 2022

Company Listed: Social Media


BURLINGTON, Mass. and JERUSALEM, Israel, May 02, 2022 (GLOBE NEWSWIRE) -- BrainsWay Ltd. (NASDAQ & TASE: BWAY) (“BrainsWay” or the “Company”), a global leader in the advanced noninvasive treatment of brain disorders, today announced the launch of a social media campaign dedicated to raising awareness and sparking conversation around mental health. The campaign, which is taking place throughout the month of May, encourages people to share photos of their most cherished life moments to affirm their hope that these moments will endure even in the face of mental illness.


During the month of May, which is Mental Health Awareness Month, BrainsWay will donate up to $10,000 – with $5 per social share, $2 per social comment, and $1 per social like – to Mental Health America (MHA) in support of its continued efforts to promote mental health for all.

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T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.


Group Product Manager, Trust & Safety


Snap Inc. | New York, NY, USA

Posted: May 03, 2022

  • This is a critical role that requires great judgment, attention to detail, strategic thought and product development skills that appropriately balance privacy, safety and user experience

  • Ability to deliver exceptional results in an intense but collaborative and kind environment

  • Excellent communication and collaboration skills

  • Exceptional ability to build trust with engineers, designers, data science and other senior cross-functional partners

  • Proven ability to define and analyze success metrics and input metrics for a large organization

  • Knowledge of building large scale platforms with multiple dependencies

  • Ability to think creatively and approach problems with system-level thinking

  • Bachelor’s degree or equivalent years of experience

  • 6+ years of experience in a product development or strategy-oriented field, such as product management, product marketing, product/corporate strategy, or data science/analytics, at a technology company

Copyright Operations Analytics Manager, Trust and Safety


YouTube | San Bruno, CA, USA

Posted: May 02, 2022

  • Bachelor's degree or equivalent practical experience.

  • 3 years of management experience leading or managing teams of analysts.

  • Experience with risk, analytics, or abuse dynamics in online platforms.

  • Experience with SQL across datasets.

  • Experience with complex engineering and operations systems (e.g., machine learning classification and data infrastructure).

  • Experience in consultative problem solving, project management, metrics analysis, experiment design, and automation.

  • Knowledge of optimizing vendor operations at scale across policy labeling or decisions.

  • Knowledge of product, legal, and policy, with an ability to communicate effectively.

  • Analytic and problem solving skills, with the ability to translate analytical insights into business strategies and actions.

Scaled Abuse Enforcement Lead, YouTube Trust and Safety


Google | United States

Posted: May 03, 2022

  • Bachelor's degree in a technical field or equivalent practical experience

  • 5 years of experience managing partnerships with Engineering, Product, and Operations teams

  • 3 years of experience as a people manager

  • 3 years of experience with data analytics

Senior TPM, AWS Trust & Safety


Amazon Web Services (AWS) | United States

Posted: May 03, 2022

  • We are looking for a critical thinker who thrives on solving challenges in partnership with teams across AWS

  • You are comfortable with a degree of ambiguity and display high levels of bias for action and ownership

  • Since T&S works with the AWS ecosystem, you will also have the opportunity to learn about various core AWS products and services

  • This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done

  • Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role

  • 6+ years of Technical Program Management experience in a related industry

  • Bachelor's degree in Engineering, Computer Science or related technical field

Compliance Coordinator, Global Policy Standards, Trust and Safety


Google | Sunnyvale, CA, USA

Posted: May 03, 2022

  • Bachelor's degree or equivalent practical experience.

  • 7 years of experience in a policy, legal, regulatory, compliance, and/or tech environment.

  • Experience in program and/or project management.

  • Experience in external communications within a corporate, government, and/or other relevant environment.

  • Master’s degree.

  • 3 years of experience working in policy, legal, regulatory, compliance, or a similar field.

  • Experience in compliance preparedness within a corporate, government, or other relevant environment.

  • Experience with policy enforcement operations, policy development, and policy maintenance.

  • Ability to effectively operate in a fast-paced, constantly evolving team environment and to influence/communicate cross-functionally and across levels.

  • Excellent written and spoken communication skills.


T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.