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T&S Early Warning News
Get ahead of new stories that are impacting the T&S industry.
TikTok acts following Kerry principal’s plea to remove harmful content about students
Irishexaminer | Mar 23, 2022
Company Listed: TikTok
A school Principal requested TikTok remove harmful content about a younger student. A small group of younger students were bullying others and the content went viral on TikTok and was noticed by their teacher who reached out to an anti-bullying center to remove the content.
The principal of a secondary school in Co Kerry is urging TikTok to make resources more accessible for teachers who want to report and remove harmful videos about their students.
Alphabet confirms Russia is restricting Google News
Techcrunch | Mar 23, 2022
Company Listed: Google
In the latest move by Russia to censor Western Internet services since it started a war by invading Ukraine, Google has confirmed that Russians are having problems accessing its news aggregator service, Google News, in the country.
Opinion | A falsified video of Ukrainian President Zelensky showed how deepfakes can be disarmed
Washingtonpost | Mar 23, 2022
Company Listed: Social Media
The menace of the political deepfake has been around for a few years now, but last week something even scarier seemed to arrive: the geopolitical deepfake, in the form of a falsified video of Ukrainian President Volodymyr Zelensky urging his people to give up their weapons. But rather than setting off a panic, this one showed that deepfakes can be disarmed if they are dealt with calmly and rationally.
Big Tech behaving badly: Why you can’t trust Facebook and Google
Businesslive | Mar 24, 2022
Company Listed: Google, Facebook, YouTube, Instagram
How do you pump R4bn back into SA’s economy? Well, if everyone stopped advertising on Google, Facebook, YouTube and Instagram, that money could flow directly into the SA economy instead of into the bank accounts of foreign companies.
YouTube looks to bust misinformation surrounding health topics
Economictimes | Mar 23, 2022
Company Listed: YouTube
Google’s video sharing site YouTube is rolling out two new features in India - health source information panels and health content shelves – to combat the menace of misinformation, especially on health issues, on social media platforms.
T&S Policies & Regulations
Regulatory news and policy decisions impacting the T&S ecosystem.
Compare and review T&S Policies for dozens of companies here
Google to pause ads that exploit or dismiss Russia-Ukraine war
Reuters | Mar 24, 2022
Company Listed: Google
Google amended it's ads guidelines. To avoid promoting violence during the war, Google has stop selling all the online ads in Russia. Advertising and Social Media companies can work on changing the policies to prevent hate.
Google will not help websites, apps and YouTube channels sell ads alongside content that it deems exploits, dismisses or condones the ongoing Russia-Ukraine conflict, the U.S. company said Wednesday.
The UK Online Safety Bill - Google, Facebook, TikTok, lawyers respond
Diginomica | Mar 23, 2022
Company Listed: TikTok, Google, Facebook
The UK should be proud of bringing its Online Safety Bill forward but should be “sufficiently humble” to recognize that it’s still a work in progress. So said Jeremy Wright, QC MP, former Secretary of State for Digital, Culture, Media, and Sport, chairing a Westminster eForum on the topic.
Australia’s media regulator set for new powers to tackle internet misinformation
Globalgovernmentforum | Mar 23, 2022
Company Listed: Twitter, Facebook
The plan to give the Australian Communications and Media Authority (ACMA) the power to impose an industry code on Big Tech was set out by Paul Fletcher, Australia’s communications minister, who said that “digital platforms must take responsibility for what is on their sites and take action when harmful or misleading content appears”.
Social media law preventing users from being blocked advances in Tennessee House
Courieranywhere | Mar 23, 2022
Company Listed: Social Media
A law to prevent social media companies’ ability to ban or shadow ban users advanced Tuesday in the Tennessee House. The bill would require social media companies such as Facebook, Twitter and Google to register with the Tennessee Public Utility Commission (TPUC) and be subject to fines if they are found to have banned or shadow banned users.
T&S Good News
Some of the good news in the T&S industry that leaders want to know
Spectrum Labs Creates Guardian for Games to Safeguard Player Experience in the Metaverse
Businesswire | Mar 23, 2022
Company Listed: Social Media
MIAMI--(BUSINESS WIRE)--Spectrum Labs, a leading artificial intelligence (AI)-based content moderation platform, announced today it has created a version of its Guardian product purpose-built for Gaming communities. As the industry faces the challenges and opportunities of nurturing safe and inclusive communities as the next era of the Internet emerges, Guardian for Games makes it easy for developers to build safety into their products at the design phase.
Meta’s New Safety Initiatives For Women: Addressing Gendered Abuse And Bullying In The Cyberspace
Feminisminindi | Mar 24, 2022
Company Listed: Meta
Meta, formerly known as Facebook, announced a series of initiatives concerning women’s safety in December, in an attempt to make the digital space safer. This includes the launch of StopNCII.org in India, which according to Meta, intends to fight against the proliferation of Non- Consensual Intimate Images, abbreviated as NCII.
T&S Careers & Jobs
T&S jobs posted recently, often within the last 24 hours, looking for top talent.
Check out all the recent T&S job postings here.
Staff Researcher/ Research Scientist, Trust & Safety
Spotify | New Roads, LA, USA
Posted: Mar 24, 2022
You have an advanced degree in human-computer interaction, psychology, sociology, computational social science, information science, behavioral economics, communications, or related areas
You have excellent communication, storytelling, and presentation skills, and you are very comfortable advising teams how to interpret research or data that is available
You are a phenomenal teammate with a proven track record to work cross-functionally, and across geographies
You thrive in situations where you have to set research direction, communicate research needs to interdisciplinary teams, and are comfortable providing concrete advice on product direction
You have previous experience handling partners in urgent and sensitive situations, and communicating with leadership
This includes communication and communicating clear in-depth results and their limitations to partners without research backgrounds
Product Designer, Safety Experience (Trust & Safety)
Match Group | Los Angeles, CA, USA
Posted: Mar 24, 2022
3+ years of professional experience
Fluent in all stages of the 0 to 1 product design process, including discovery, research, conceptualization, information architecture, prototyping, interaction design, micro-interactions and design QA with engineering.
Experience designing for Android, iOS, and web.
Knowledge of Apple's HIG patterns & Material design.
Outstanding visual design skills and strong understanding of foundational design basics (form, color theory and typography).
Proficient in Figma, Sketch, Adobe Creative Suite, and prototyping tools.
Bachelor's degree in Design, HCI or Computer Science, or equivalent experience preferred.
A robust Learning+Development offering including our Mentor Match program, access to a library of 6,000+ online learning courses through Udemy, and an annual L+D stipend.
Content Operations Manager, Regulatory Transparency, Trust and Safety
Google Americas | New York, NY, USA
Posted: Mar 24, 2022
Bachelor's degree or equivalent practical experience.
Experience with stakeholder management and working with cross-functional teams.
Experience translating technical insights for non-technical audiences.
Experience in communications, including internal and executive communications.
Experience structuring programs and/or content with global scale and proven success.
Experience creating, commissioning, leading, or guiding creation of compelling and informative data visualizations.
Experience in project management, including managing external creative agencies or consulting firms.
Ability to work well on a team, communicate effectively with diverse audiences (e.g., technical partners), and operate within ambiguous environments on emerging issues.
Passion for or expertise in emerging technology policy topics, including content moderation, consumer protection, misinformation/disinformation, privacy, security, and data protection.
Trust & Safety Strategist - Bot Detection
Indeed | Austin, TX, USA
Posted: Mar 23, 2022
Thoroughunderstanding of the cybersecurity threat landscape
SQL proficiency
Strong understanding of TCP / IP
Proficient in synthesizing analysis into threat briefings with corresponding action plans
Track record of independent, creative problem solving with large amounts of complex data
3+ years of experience in cyber fraud / bot detection and mitigation strategies
Experience with Python, Pandas, Jupyter Notebooks
For positions that can only be performed at an Indeed office, candidates must be fully vaccinated against COVID-19 and present acceptable proof of vaccination by the date of hire as a condition of employment
For positions that require some in-office work or in-person client meetings, exceptions to these in-office or in-person job requirements may be made at the discretion of the business through June 2022, at which point full vaccination will be required
To qualify as being fully vaccinated against COVID-19 there should have been a two week period after receiving the second dose (or any government recommended booster shot) in a 2-dose COVID-19 vaccine series, or a two week period after receiving a single-dose (or any government recommended booster shot) in a single dose COVID-19vaccine
Representative, Trust & Safety - Bilingual (Spanish)
Doordash | Tempe, AZ, USA
Posted: Mar 23, 2022
Spanish & English language fluency
3+ years of work experience in high demand environment
Data competency, including the ability to answer inquiries from internal partners
Proficiency in identifying trends and product/operational countermeasures
Proficiency in operating autonomously while working with internal partners
An eye for product improvements, and the ability to partner with product and engineering to get them into the roadmap, and analyze their impact
Top-notch grammar, spelling, and the ability to compose communications both formally and casually using DoorDashs brand voice and tone
Experience with adjudications, case work and government documents
Optimism in the face of challenges and negative situations
Bachelor's degree or equivalent amount of work experience
Chartio and SQL experience is beneficial
T&S FAQs
What is T&S?
Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.
Is T&S interesting?
That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).
How do you get into T&S?
That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.