March 07, 2022 T&S Newsletter

Early Warning | Policy & Regulations | Good News | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.

Samsung’s secret data leaks after devastating cyberattack

Sammobile | Mar 05, 2022

Company Listed: Samsung

Samsung Electronics has reportedly been hit by a devastating cyberattack that has resulted in a lot of confidential data being leaked online. A hacking group is reportedly behind this attack on the tech giant.

Reports mention that Samsung’s confidential source code has been leaked in this attack in addition to other secret data. The hackers have provided a list of all the data that has been leaked in this security breach.

Samsung has lost almost 190GB of secret data

The Lapsus$ group has claimed responsibility for the attack. They published a snapshot of C/C++ directories in Samsung software to show that they would be releasing the data online.

A description of the leak was then published. It mentions source code for every Trusted Applet installed in Samsung’s TrustZone environment used for encryption, access control, hardware cryptography, etc. All of the leaked data adds up to almost 190GB. Lapsus$ has split it into three compressed files that have now been leaked as a torrent online.

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For children using Internet, content matters more than time. Here’s how to keep them safe

The Print | Mar 06, 2022

Company listed: Social Media

A Common Sense Media study revealed that the average screen time for kids between eight and 12 years was five hours a day, and for teens it was well over seven hours in 2019. Unsurprisingly, according to this recent study, much younger kids got increasingly exposed to screens during the global lockdowns.

Concerned adults worry about children’s excessive screen time or that online risks outweigh the benefits. The temptation for these parents is therefore to focus more on restricting internet use than on enabling their children to participate online in a safe manner.

While the impact of screen time on children is still being debated, the UNICEF’s Growing up in a connected world report suggests that what children are doing online has more bearing on their wellbeing than how much time they spend online and that children who are more active online are also better at managing online risks.

So rather than hindering children’s internet use, adults should learn how to effectively facilitate the online experience. But faced with the complex and fast evolving technologies, many parents do not feel sufficiently confident to guide their often more tech-savvy children.

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“Delayed information from social media companies hinders harassment investigations”

The News | Mar 06, 2022

Company Listed: Social Media

The News on Sunday has interviewed Imran Riaz, the head of Federal Investigation Agency Cyber Crime Zone Sindh to explore the structural challenges in the Pakistani cyber space and the roadmap devised by the state to address it.

The News on Sunday (TNS): Please tell us about the measures being taken under your charge to ensure women’s safety in Pakistani cyberspace. Are legal lacunae hindering substantive investigations?

Imran Riaz (IR): Lack of adequate resources is our biggest challenge. The cyberspace is huge; too large in view of the resources at hand. My technical team working on the cybercrimes domain has as many as 400 people. Deterrence is my priority. We want to address the root cause of the crime before its actualization. Raising awareness is the biggest step in that regard. It is unfortunate that many people are not aware of the cybercrime laws in the country. It is due to this lack of knowledge that some people start taking cyberspace as an open-for-everything play area. Harassment cases are on the rise primarily due to the egoistic behaviours of some people. The criminals use explicit videos and pictures to blackmail internet users and extort money. We are about to launch an e-book, listing every cybercrime and explaining it pictorially: from harassment to financial fraud. We have seen people harassing women after making false promises of employment and modelling opportunities. We will explain this in our book and send it to the mailing lists of various organisations and academic institutions – so that their managements are aware of the current trends in cyberspace.

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How to solve the ‘Metaworse’ problem

The hindu businessline | Mar 06, 2022

Company Listed: Social Media

Experts call for stricter laws as virtual social media platforms, workspaces face a rising number of sexual harassments, cybercrimes

In December last year, a 43-year-old woman donned her Oculus headset to enter ‘Horizon Worlds’, a virtual social media platform created by Meta, formerly known as Facebook. She was expecting to have some fun but it turned out to be a nightmare.

“Within 60 seconds of joining – I was verbally and sexually harassed – 3–4 male avatars, with male voices, essentially, but virtually gang raped my avatar and took photos,” she later wrote in a Medium post. “As I tried to get away they yelled – ‘don’t pretend you didn’t love it’ and ‘go rub yourself off to the photo’.”

Coined first by science-fiction novelist Neal Stephenson in the book ‘Snow Crash’ in 1992, the metaverse is a “3D virtual worlds focused on social connection”. People can access these virtual worlds with the help of a virtual or an augmented reality headset and interact with fellow users. In other words, people can ‘live’ as their own avatar in a virtual world, interact with others who similarly ‘live’ there.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here

Twitter bans more than 100 accounts using the hashtag #IStandWithPutin for violating the platform's 'manipulation and spam policy'

Business Insider | Mar 06, 2022

Company Listed: Twitter

Twitter banned more than 100 accounts using the hashtag #IStandWithPutin in violation of the social media platform's "manipulation and spam policy."

A Twitter spokesperson confirmed to Insider the platform removed the "spammy accounts" for participating in "inauthentic amplification," after several of the tweets went mysteriously viral despite coming from accounts with relatively few followers and stock imagery for profile pictures, as first reported by NBC.

"We identified and permanently suspended a small number of accounts for violations of our platform manipulation and spam policy," the Twitter spokesperson told Insider. "Our teams continue to investigate."

The tweets were first identified by Owen Jones, an assistant professor of Middle East studies and digital humanities at Hamad Bin Khalifa University in Qatar, who told NBC he noticed "lots of accounts demonstrating inauthentic activity and astroturfing."

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TikTok shuts down livestreams in Russia and (finally) rolls out 'state-run media' labels

Mashable | Mar 05, 2022

Company Listed: TikTok

TikTok has officially entered the Russian information war.

The social network announced several new measures Friday intended to prevent misinformation and propaganda from spreading among TikTok users. Days later, on Sunday, the company went a step further when it moved to suspend its livestreaming services and "new content" in Russia as well, placing the blame on the country's new "fake news law."

"TikTok is an outlet for creativity and entertainment that can provide a source of relief and human connection during a time of war when people are facing immense tragedy and isolation. However, our highest priority is the safety of our employees and our users," a Sunday statement from the company reads. "We will continue to evaluate the evolving circumstances in Russia to determine when we might fully resume our services with safety as our top priority."

The measures are positive, but potentially overdue: Outlets including The Guardian and The New York Times have reported that TikTok is rife with misleading videos purporting to depict footage of the war.

One way social media networks are trying to combat misinformation is by making the fact that the Russian government controls the messaging of its media organizations apparent to users with "state-affiliated media" labels. Now, TikTok has joined the fray, accelerating an initiative, which it says got started in 2021, to roll out labels in the coming days. Already, posts from the TikTok accounts of outlets like RT come with a label that designates it as "Russia state-controlled media."

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T&S Good News

Some of the good news in the T&S industry that leaders want to know

US lawmakers launch probe into TikTok's effect on kids' health

Isrealhayaom | Mar 07, 2022

Company Listed: TikTok, Socila Media

US lawmakers and federal regulators criticize TikTok over the promotion of content that can endanger the physical and mental health of young users. TikTok says it focuses on age-appropriate experiences, noting that some features, such as direct messaging, are not available to younger users.

State attorneys general have launched a nationwide investigation into TikTok and its possible harmful effects on young users' mental health, widening government scrutiny of the wildly popular video platform.

The investigation was announced Wednesday by a number of states led by California, Florida, Kentucky, Massachusetts, Nebraska, New Jersey, Tennessee and Vermont.

US lawmakers and federal regulators have criticized TikTok, citing practices and computer-driven promotion of content they say can endanger the physical and mental health of young users. The platform has an estimated 1 billion monthly users and is especially popular with teens and younger children.

Last month, Texas opened an investigation into TikTok's alleged violations of children's privacy and facilitation of human trafficking.

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T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Global Issue Policy Lead, Minor Safety - Trust & Safety

TikTok | Mountain View, CA, USA

Posted: Mar 07, 2022

  • 6+ years working in Policy, Prevention Science, Social Work, Child Advocacy or another field with a focus on themes of child or adolescent wellbeing

  • 5+ years experience managing a team of direct reports with a high level of productivity and team harmony

  • Confident experience developing and refining policies that are designed to scale across global populations

  • Demonstrated track record for project management, complex cross-functional project collaboration, and strategic execution

  • A solutions mindset to regularly assess team productivity and develop strategic roadmaps to best leverage team skillsets, topic expertise, or diverse perspectives required to bolster policy effectiveness

  • Familiarity with international child protection laws and child rights advocacy, and an awareness for when to report content to child protection organizations

  • Understanding of Trust & Safety positioning in the entertainment media technology sector, with comfort learning internal tools and product workflows

Trust & Safety Training Manager

LinkedIn | Omaha, NE, USA

Posted: Mar 07, 2022

  • 3+ years of experience creating and facilitating training

  • Undergraduate degree is essential: Bachelor of Science / Bachelor of Arts

  • 1+ years leading a team of Training Specialists, Instructional Designers and/or similar training and content focused roles

  • 2+ years of experience with Content Policy or Anti-Abuse Operations 

  • Familiarity with Internet Policy and Trust & Safety risk trends like Spam, fraud, identify theft, abuse and misinformation

  • Knowledge of adult learning principles and theories with proven ability and skills to style-flex as needed based on a variety of situations, individuals and audiences

  • Familiarity with learning management systems such as Cornerstone, as well as design tools such as Articulate, Camtasia, SnagIt, Captivate, etc

  • Effective and professional communication skills

  • Passionate about learning and utilizing new technologies to deliver effective training

International Trust & Safety Analyst – Canada

Indeed | Austin, TX, USA

Posted: Mar 07, 2022

  • You’ve been described as driven, curious-minded, detail-oriented, and someone who enjoys working in a problem-solving environment

  • You take pride in both finding problems and identifying their solutions

  • You possess a “go-getter” attitude and enjoy identifying market-specific issues and devising creative solutions

  • To qualify as being fully vaccinated against COVID-19 there should have been a two week period after receiving the second dose (or any government recommended booster shot) in a 2-dose COVID-19 vaccine series, or a two week period after receiving a single-dose (or any government recommended booster shot) in a single dose COVID-19 vaccine

Scaled Abuse Analyst, YouTube Trust and Safety

YouTube | San Bruno, CA, USA

Posted: Mar 07, 2022

  • Bachelor's degree or equivalent practical experience

  • SQL experience (e.g., SQL, MySQL, MapReduce)

  • Experience with fraud and abuse dynamics in online platforms

  • Experience in data analysis and statistical modeling

Program Lead, Policy, Trust, And Safety, Global Partnerships

Google Inc | New York, NY, USA

Posted: Mar 07, 2022

  • Bachelor's degree or equivalent practical experience

  • 5 years of experience working with customers in tech - Management Consulting, Business Development, or Sales

  • Experience managing customer-facing projects/programs

  • Experience with online advertising policy, risk management, compliance, policy enforcement, or related field

  • Ad tech experience working at an agency/trading desk/publisher and using AdManager and/or DV360

  • Ability to operate autonomously in a fast-paced environment and manage changing product sets and client needs

  • Solid analytical and problem solving skills, with ability to proactively anticipate issues and develop solutions


What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.

Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).

How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at to improve your hiring chances and start doing meaningful work that helps people.