June 30, 2022 T&S Newsletter

Early Warning | Policy & Regulations | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.

An F.C.C. commissioner pushes Apple and Google to remove TikTok from their app stores

NY Times | June 29, 2022

Company Listed: TikTok

A member of the Federal Communications Commission has asked Google and Apple to remove TikTok from their app stores, citing concerns that the popular Chinese-owned video app could send American data back to Beijing.

In a letter to the companies released on Tuesday, Brendan Carr, a Republican commissioner, said he believed that “TikTok’s pattern of conduct and misrepresentations regarding the unfettered access that persons in Beijing have to sensitive U.S. user data” violated Apple’s and Google’s standards and that TikTok should be taken out of the app stores.

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De Nobriga denounces fake posts on PM

Guardian | June 29, 2022

Company Listed: Social Media

Minister of Communications Symon De Nobriga has denounced posts on social media that yesterday alleged that Prime Minister Dr Rowley was being investigated in the US for money laundering.

De Nobriga yesterday called the posts fake, “textbook misinformation” and a distraction. Some people on social media have linked the false accusations to the Prime Minister’s absence from the country.

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Singapore’s proposed online safety laws look like more censorship in disguise

Rest of World | June 29, 2022

Company Listed: Social Media

It looks like Singapore’s government is appointing itself Guardian of the Internet again. Earlier this month, the Ministry of Communications and Information announced a proposal for two codes of practice that would require social media companies to have “system-wide processes” to deal with sexual or violent content, and give authorities the power to order companies to disable access to specific content for users in Singapore.

It’s a clear progression from March, when the Minister for Communications and Information, Josephine Teo, said that the codes would focus on the three areas of child safety, user reporting and the accountability of social media platforms. There aren’t many more details at this stage, but the government says that these new powers are aimed at protecting people from harmful online content relating to self-harm, sexual harms, public health, public security, and racial and religious intolerance.

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LGBTQ+ community facing increased social media bias, author says

ABC News | June 29, 2022

Company Listed: Social Media

LGBTQ+ social media content creators are increasingly complaining about their posts being taken down, a practice labeled as “the digital closet” by researcher Alexander Monea.

Monea, who is a professor of English and cultural studies at George Mason University, spent two years digging through data sets and tracking down different anecdotes from users of major social media platforms who reported being censored, silenced or demonetized in different ways to write his book, “The Digital Closet,” which details the policing of online spaces focused on the LGBTQ+ community.

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The nontoxic social media app that tells you your toxic traits

VOX | June 29, 2022

Company Listed: Social Media

I have a confession, which is that although I deeply dislike the way the internet encourages us to pathologize each other and ourselves — the overuse (and often misuse) of terms like “emotional labor,” “dissociation” or “sapiosexual” to label everyday phenomena, for instance — I love personality quizzes, which effectively do the same thing. In the parlance of personality quizzes, your everyday behaviors and thought patterns take on spectacular special meanings; you’re not just “adventurous” or “athletic,” you’re a Gryffindor. You’re not obsessive in love, you’re anxious-attached. You’re more than just playful and impulsive, you’re an Enneagram Type 7, a designation I share with Joe Biden, Paris Hilton, and Mozart.

A few weeks ago, I made a new friend (I’m an extrovert!) who told me about an app she was obsessed with called Dimensional. Basically, you take a series of personality quizzes, and then the app compares you to your loved ones who are also on the app: how similarly you behave in the workplace, how compatible you are in love, whether you share the same values. I downloaded it immediately and then wrangled as many friends as I could to do the same.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here

You scheduled an abortion. Planned Parenthood’s website could tell Facebook

Washington Post | June 29, 2022

Company Listed: Facebook

The Supreme Court’s decision last week overturning the nationwide right to an abortion in the United States may have sent worried people flooding to Planned Parenthood’s website to learn about nearby clinics or schedule services.

But if they used the organization’s online scheduling tool, it appears Planned Parenthood could share people’s location — and, in some cases, even the method of abortion they selected — with big tech companies.

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Supreme Court poised to deal a blow to Biden’s tech regulators, too

Washington Post | June 29, 2022

Company Listed: Social Media

The Supreme Court is widely expected to issue a ruling this week hobbling federal agencies’ regulatory powers, a move that may deal a blow to President Biden’s tech enforcers.

While the topic of the case — the government’s ability to curb greenhouse emissions — is far removed from Silicon Valley, it’s likely to have sweeping implications for key agencies overseeing the tech sector, experts say.

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Republican senators push TikTok for answers on data privacy

NBC News | June 29, 2022

Company Listed: TikTok

Republicans are once again angling to take on TikTok.

Fourteen GOP senators and a Republican commissioner from the Federal Communications Commission have in recent days issued various letters calling for answers from the video app, arguing it represents a national security threat.

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Women exposed to lack of data privacy after overturning of Roe v Wade

Irish Times | June 30, 2022

Company Listed: Social Media

In the wake of the overturning of Roe v Wade, which enshrined a woman’s right to an abortion, many people in the United States, particularly women, are discovering the enormous personal exposure and vulnerability that comes when a nation doesn’t have a federal data protection and privacy law.

Millions are realizing just how tracked, datafied, analyzed, quantified, and marketable they are, and the real-world implications of how seemingly inconsequential data, taken in an isolated app or service, can suddenly become a tool of persecution and prosecution.

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T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Product Manager, Trust & Safety

Airbnb | San Francisco, CA

Posted: June 27, 2022

  • 8+ year’s product management experience.

  • Excellent written and oral communication skills.

  • Strong analytical, troubleshooting, and problem-solving skills.

  • Experienced in design, and hypothesis driven product development.

  • Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment.

  • Prior product, operation, or engineering experience in Security, Trust, Safety, or Fraud.

Trust and Safety Project Manager (T&S PM) – Remote

Keywords Studios | Ogunquit, ME

Posted: June 28, 2022

  • T&S is a department "on the making' so we are looking for someone that can multitask, organized, work on research, documentation and someone that is able to work and communicate clearly and successfully with different areas of the organization.

  • Minimum of 2 years' experience in Project/Community Management or similar role in the Video Games.

  • An understanding of online moderation/community management within the video game industry.

  • Client-facing and negotiation skills.

  • Ability to work effectively and decisively under pressure.

  • Writing and documentation skills.

Remote Trust and Safety Enforcement Detection Analyst

Virtual Vocations | Torrance, CA

Posted: June 28, 2022

  • Bachelor's degree in Engineering, Computer Science, Mathematics, Statistics, a related technical field.

  • 2 years of analytical work experience.

  • Experience with creating metrics to measure performance of models, building dashboards, and reporting.

  • Experience with machine learning, programming (e.g., Python, Java), database querying (e.g., SQL), and statistics.

  • Experience in content policy and/or anti-abuse operations at scale is helpful.

English Portuguese Speaking Trust and Safety Contractor A893

Anzu Global | Austin, TX

Posted: June 29, 2022

  • The right candidate must have a strong work ethic, impeccable judgment and exceptional partnering skills.

  • Fluency in English and Portuguese language (written and verbal communication).

  • BA/BS degree, preferably in law.

  • 3+ years’ experience in an operational role.

  • Experience prioritizing multiple functions and tasks while managing work time efficiently without compromising quality.

  • Experience working independently with judgment.

Customer Contact Center Manager II (Trust & Safety)

Foundation Capita | United States

Posted: June 29, 2022

  • The ideal candidate will have experience managing customer experience leaders in a high volume contact center.

  • You are someone who has demonstrated excellent decision quality in a high stakes environment.

  • You are analytically minded, and know that if you can't measure it you can't optimize it.

  • 3+ years of experience in a senior leadership role where your responsibilities included managing other leaders.

  • 5-7 years experience managing or leading teams in contact center operations.

  • Excellent written and verbal communication skills.

  • Comfortable operating in a dynamic and fast-paced environment with strong problem-solving and analytical skills.


What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.

Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).

How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at to improve your hiring chances and start doing meaningful work that helps people.