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June 17, 2022 T&S Newsletter



Early Warning | Policy & Regulations | Good News | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


Elon Musk tells Twitter staff harassment will drive people from service


Washington Post | June 16, 2022

Company Listed: Twitter


In his first address to Twitter’s staff, Elon Musk said Thursday that too much harassment on the site would threaten the platform’s future but that content decisions also should be governed by whether posts are entertaining.


In the virtual town hall, Musk said that people needed to “like” being on Twitter, and if they were “harassed or uncomfortable,” the product would lose so many users that it would turn into a niche service.

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White House rolls out task force to curb online abuse


Washington Post | June 16, 2022

Company Listed: Social Media


The White House on Thursday launched a task force focused on the prevention of online abuse, marking one of the most significant steps the Biden administration has taken to examine the connection between digital vitriol and violence.


The launch fulfills a pledge Biden made on the campaign trail to convene experts to study online sexual harassment, stalking and non-consensual pornography, as well as the connection between such abuse and mass shootings and violence against women. The long-awaited initiative comes on the heels of massacres in Uvalde, Tex., and Buffalo, which involved attackers with histories of online threats and radicalization.

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SpaceX workers write letter to executives with concerns about Elon Musk’s tweets


New York Times | June 16, 2022

Company Listed: Social Media


Employees at SpaceX have written an open letter denouncing the behaviour of Elon Musk, the company’s chief executive, following recently publicized allegations of sexual misconduct against him.


“Elon’s behavior in the public sphere is a frequent source of distraction and embarrassment for us, particularly in recent weeks,” read the letter, which was obtained by The New York Times. “As our CEO and most prominent spokesperson, Elon is seen as the face of SpaceX — every tweet that Elon sends is a de facto public statement by the company.

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Explainer: Are Australian retailers using facial recognition software on their unknowing customers?


Cosmos Magazine | June 17, 2022

Company Listed: Social Media


Imagine that your every move, every expression, every purchase could be tracked without your knowledge, with this information shared or sold for marketing to make you spend more money. This is already happening to us when we shop online, use a streaming service – and also, as it turns out, when we shop in-store.


It has been revealed that some of Australia’s largest retailers, including Kmart, Bunnings and The Good Guys, are using facial recognition technology (FRT) on their customers.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


WhatsApp gives users more control over who can see their profile picture, about info, and last seen


Financial Express | June 16, 2022

Company Listed: WhatsApp


Meta Platforms-owned messaging platform WhatsApp has updated its privacy control settings, giving users more control over who can see their profile picture, about info, and last seen status.


The privacy settings can be adjusted to control who sees what information — last seen, profile picture, about info, or status — among the following options: everyone, all contacts, selected contacts, and nobody.

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U.S. states take center stage in battles for control over social media


Reuters | June 17, 2022

Company Listed: Social Media


Parents in California could soon be able to sue social media giants for getting children addicted to their platforms under a bill going through the state's legislature.


It is among a wave of state-level activity aimed at regulating social networks on issues ranging from child safety to political bias, with some lawmakers and campaigners saying national efforts to limit Big Tech's power have stalled.

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Canada Proposes New Rules to Protect Personal Information


Bloomberg | June 16, 2022

Company Listed: Social Media


New legislation to give Canadians more control over their personal information will include the steepest corporate fines among Group of Seven nations, according to the country’s industry ministry.


The proposed Consumer Privacy Protection Act establishes penalties of C$25 million ($19.4 million), or as much as 5% of global revenue, whichever is greater, for companies that breach privacy rules.

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UK data rules to ease burden on business, cut cookie warnings


Global Online Economy | June 17, 2022

Company Listed: Social Media


Britain will set out a brand new information safety regime on Friday that diverges from EU rules, which it says will ease the burden of compliance on companies and scale back the variety of annoying cookie pop-ups that plague customers on-line.


The federal government stated it believed the brand new guidelines wouldn’t cease the free move of information with the European Union and attorneys stated Britain was adopting incremental reform.

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EU Launches Updated ‘Code of Practice on Disinformation’ Which Will See Platforms Implement New Measures


Social Media Today | June 16, 2022

Company Listed: Meta, Google, TikTok


Meta, Google, TikTok and more have all signed on to the European Commission’s updated ‘Code of Practice on Disinformation’, which aims to increase enforcement action against concerted efforts to mislead users through various types of online manipulation.


“Today, the Commission welcomes the publication of the strengthened Code of Practice on Disinformation. The 34 signatories, such as platforms, tech companies and civil society followed the 2021 Commission Guidance, and took into account the lessons learned from the COVID 19 crisis and Russia’s war of aggression in Ukraine.”

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T&S Good News

Some of the good news in the T&S industry that leaders want to know


Discord adds new Twitch-like AutoMod feature to help keep users safe


Washington Post | June 16, 2022

Company Listed: Social Media


Discord, a voice and text-based communications platform near-ubiquitous among gamers, is a communications marvel, but a logistics nightmare. Individual servers can teem with tens, hundreds or thousands of people, making round-the-clock moderation a nauseatingly tall order. That’s where Discord hopes AutoMod will come in.


AutoMod, which became available to Discord users Thursday, is a variation on a tool made popular on platforms like Reddit and Twitch. True to its name, it automates portions of the moderation process such that human moderators — who are often volunteers — don’t have to stay glued to their screens to keep text chats and threads free of foul language, off-topic/banned discussions and spam. On the aforementioned platforms, it’s become an indispensable tool in an era where online conversations never really end.

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T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Investigations Team Lead - Trust & Safety

ByteDance | Mountain View, CA

Posted: June 16, 2022

  • Experience across Trust and Safety, or a related area such as Fraud, Integrity, Risk Analysis of social networking.

  • 3+ years of experience in managing and leading teams, including objective setting and performance reviews.

  • Operational skillset and focus combined with experience in coordinating projects, working closely with cross-functional partners to guarantee effective information execution and delivery.

  • Practical experience with some T&S issue areas and content problems associated with it (Minor Safety, Misinformation, Violent Extremism, Adult Nudity, Illegal Goods, Bullying and Harrassment or Hate Speech).

  • Data analysis skills (SQL, Python, Hive).

Trust and Safety Associate

Accenture | Austin, TX

Posted: June 19, 2022

  • High School Diploma or GED Equivalent.

  • Minimum of 6 months experience in a professional or military setting.

  • Bachelor’s Degree.

  • Active Social Media presence.

  • Experience with confidential information collection and management.

  • Experience with software for office productivity, including Microsoft Outlook.

  • Experience working in multiple tools and web browsers at one time.

Lead Regional Intelligence Analyst YouTube Trust and Safety

YouTube | San Bruno, CA

Posted: June 17, 2022

  • Bachelor's degree or equivalent practical experience.

  • 6 years of experience leading projects and working with cross-functional teams and communicating with stakeholders and executives.

  • Experience communicating with a variety of audiences while explaining technical and non-technical concepts.

  • Understanding of YouTube and the larger social media ecosystem.

Talent Acquisition Sourcer - Trust & Safety - Mountain View

TikTok | Mountain View, CA

Posted: June 17, 2022

  • Minimum 1 year of equivalent sourcing experience in a high-volume environment (via search firm or in-house recruiting environment).

  • Ability to contribute in a fast-paced, dynamic work environment with the ability to prioritize multiple functions and tasks.

  • Strong interpersonal skills with the ability to build rapport quickly with employees, stakeholders, candidates, and communicate effectively with all levels of the organization.

  • Experience with research/sourcing tools such as LinkedIn and other social media, or technical forums.

Product Policy Manager, Deceptive Activities & Actors - Trust & Safety

TikTok | Mountain View, CA

Posted: June 17, 2022

  • Bachelor’s degree in political science, government, cybersecurity communications, law or related field.

  • 7 years of experience in security, government, or technology focused on addressing misrepresentation, inauthentic behavior, and/or influence operations at scale.

  • Experience with people management and success in cross-functional collaboration.

  • Expertise on actors who may engage in coordinated misinformation campaigns, influence operations, and/or inauthentic behavior on social media.

  • Content knowledge around misinformation narratives, influence operations, and inauthentic behavior on social media.

  • Experience with international technology/online content and /social media issues.

T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.