June 16, 2022 T&S Newsletter

Early Warning | Policy & Regulations | Good News | Jobs & Careers | T&S FAQs

Subscribe to the newsletter here

T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.

Google fine in Spain prompts revisit of GDPR effect on tech

Compliance Week | June 15, 2022

Company Listed: Social Media

The fine is the fourth for Google under the European Union’s stringent privacy law and second highest in value following the €50 million penalty (then-U.S. $57 million) the company was hit with in France in 2019. Other countries to sanction the tech giant include Sweden and Belgium.

There has been consternation about the slow speed of the Irish Data Protection Commission (DPC), Google’s lead supervisory authority, to close two ongoing cross-border complaints against the company regarding real-time bidding and the way it uses personal data to drive advertising, as well as its use of location data.

Read More

Facebook and Anti-Abortion Clinics Are Collecting Highly Sensitive Info on Would-Be Patients

Reveal News | June 15, 2022

Company Listed: Facebook

Facebook is collecting ultra-sensitive personal data about abortion seekers and enabling anti-abortion organizations to use that data as a tool to target and influence people online, in violation of its own policies and promises.

In the wake of a leaked Supreme Court opinion signaling the likely end of nationwide abortion protections, privacy experts are sounding alarms about all the ways people’s data trails could be used against them if some states criminalize abortion.

Read More

Over half of Indian users consume news on social media

Mint | June 15, 2022

Company Listed: Facebook, YouTube, WhatsApp, Twitter

A significant number of Indian audiences use social media apps such as YouTube (53%) and WhatsApp (51%) for accessing news, according to findings from a survey by Reuters Institute for the Study of Journalism. India is a strongly mobile-focused market, with 72% accessing news through smartphones and only 35% via computers. News aggregator platforms and apps such as Google News (53%), Daily Hunt (25%), InShorts (19%), and NewsPoint (17%) have become an important way to access news and are valued for convenience. Further, the digital market saw an overall growth of 29% in 2021, with advertising and subscription revenues growing at 29% each.

Other than YouTube and WhatsApp, Facebook (43%), Instagram (32%), Twitter (22%) and Telegram (21%) are important social media apps for news. Overall, 60% of consumers share news via social media, messaging or email.

Read More

Faces of Hate: Violence against Pride Month/LGBTQ+ people escalating

Los Angeles Blade | June 15, 2022

Company Listed: Social Media

Pride 2022 has become a litany of violent threats against the LGBTQ+ community. A Drag Queen Story Hour is disrupted by alt-right nationalist white males menacing the event with homophobic and transphobic epithets in Alameda, County on the sixth anniversary of the massacre that took 49 lives in a mass shooting at the Pulse Nightclub in Orlando during a LGBTQ Latin Night event.

The next day a state senator is threatened via email, that is deemed credible enough, to dispatch police with dogs trained to seek out explosive devices to his home and legislative offices.

Read More

Does TikTok pose data espionage concerns for the US? The answer is complicated

Tech Xplore | June 15, 2022

Company Listed: Social Media, TikTok

While Chinese-owned social media platform TikTok has had a meteoric rise in popularity since it was released in 2016, the app's growth has posed privacy concerns when it comes to the collection of users' information, highlighting what a recent New York Times op-ed labeled a data espionage problem.

The fear surrounding so-called data espionage is that social media apps collect users' data in vast quantities, which can be used by adversarial governments for harmful purposes. TikTok is owned by the Chinese company ByteDance, and some cybersecurity experts warn that the authoritarian country, which already monitors its own citizens through different emerging technologies, could use the platform to gather and exploit consumers' information.

Read More

T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here

Senate holdouts pose a hurdle to Congress’s surging privacy push

Washington Post | June 15, 2022

Company Listed: Social Media

Don’t look now, but Congress is dangerously close to striking a deal on a federal privacy law. It could fulfill years of pledges by lawmakers to rein in alleged data abuses by Silicon Valley.

Lawmakers touted their progress in those long-stalled efforts at a House hearing Tuesday, where officials, industry leaders and advocates discussed a major new draft bill, the bipartisan and bicameral American Data Privacy and Protection Act.

Read More

America edges closer to a federal data privacy law, not that anyone can agree on it

The Register | June 15, 2022

Company Listed: Social Media

American lawmakers held a hearing on Tuesday to discuss a proposed federal information privacy bill that many want yet few believe will be approved in its current form.

The hearing, dubbed "Protecting America's Consumers: Bipartisan Legislation to Strengthen Data Privacy and Security," was overseen by the House Subcommittee on Consumer Protection and Commerce of the Committee on Energy and Commerce.

Read More

Germany's competition regulator probes Apple's tracking feature

IT Wire | June 15, 2022

Company Listed: Apple

App Tracking Transparency (ATT), a major privacy feature Apple launched last year, which requires third-party apps to request permission from iOS users to track their digital activity for advertisements, will be examined by the Bundeskartellamt, Germany's Federal Cartel Office or regulatory body.

According to TechCrunch, Apple is facing a probe for its framework as it is alleged that Apple could be breaching competition rules by self-preferencing or creating unfair barriers for other companies.

Read More

Lawmakers Want Social Media Companies to Stop Getting Kids Hooked

The Register | June 15, 2022

Company Listed: TikTok

TikTok every morning when she wakes up and every night before she goes to bed. The 16-year-old from Tucson, Arizona, says she has a complicated relationship with the social media app. Most of what flashes across her screen makes her smile, like funny videos that poke fun at the weirdness of puberty. She truly enjoys the app—until she has trouble putting it down. “There are millions of videos that pop up,” she says, describing the ForYou page, the endless stream of content that acts as TikTok's home screen. “That makes it really hard to get off. I say I’m going to stop, but I don’t.”

Scrutiny of kids, particularly teens, and screens has intensified over the past months. Last fall, former Facebook product manager turned whistleblower Frances Haugen told a US Senate subcommittee that the company’s own research showed that some teens reported negative, addiction-like experiences on its photo-sharing service, Instagram. The damage was most pronounced among teenage girls. “We need to protect the kids,” said Haugen in her testimony.

Read More

Your Deleted TikTok Content Can Still Be Used Against You By The FBI

Forbes | June 15, 2022

Company Listed: Social Media, TikTok

The FBI said it used cell-tower data earlier this year to link seven bank robberies in five states to a phone number used by a suspect named Fernando Enriquez and possible associates. According to a search warrant discovered by Forbes, by cross checking the phone number and the name with other police databases, the agency used that information to retrieve email addresses and Google, Instagram and TikTok accounts belonging to Enriquez. That unearthed a photo on TikTok of Enriquez standing in front of a Chevrolet SUV that resembled the getaway vehicle, the FBI said. Photographs also showed tattoos that appeared to match those from bank surveillance footage, according to investigators. Later, the FBI sought to get more information direct from TikTok, including any deleted information on his account.

While the warrant shows just how surveillance beginning with a so-called “cell tower dump” can lead cops to targeting all manner of other social media accounts, the FBI’s search warrant also showed confusion over how long TikTok retains information and what can be accessed by police once a user has chosen to delete it.

Read More

T&S Good News

Some of the good news in the T&S industry that leaders want to know

Privacy as A USP: While Others Talk Specs, Apple Talks Data Safety

ABP Live | June 15, 2022

Company Listed: Social Media

Imagine, billboards across the country advertising the most popular smartphone in the world, and all highlighting one thing: Privacy. Well, imagination might have been the right place for such ads if not for Apple.

In a tech world that demands numbers, seeks specs, and thrives on features, it is very rare to see a brand highlight something which cannot really be quantified. The chase for the biggest numbers, the most powerful specs is so cutthroat that most brands often end up only talking about and advertising numbers and specs. All said and done, the approach can be effective too. Massive numbers do make good headlines. But the problem with big numbers is that there is always a bigger number waiting to rain on your attention parade and that is what happens in the tech world on a daily basis. Big numbers get trumped by bigger numbers and then are forgotten.

Read More

Insta to push teens away from harmful content

The Hans India | June 15, 2022

Company Listed: Social Media

Meta-owned photo-sharing platform Instagram said that teenage users on the platform will start to see nudges that will encourage them to switch to a different topic if they are repeatedly looking at the same type of content on Explore.

This nudge is designed to encourage teens to discover something new and excludes certain topics that may be associated with appearance comparison.

Read More

T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Trust and Safety Investigator

Infinity Consulting Solutions | Tucson, AZ

Posted: June 16, 2022

  • 2+ years complex financial crime investigative experience; and or 1+ years Intelligence Analysis or Law Enforcement experience working financial crimes.

  • BA/BS degree preferred.

  • Certified Fraud Examiner (CFE) designation and/or Certified Anti Money Laundering Specialist (ACAMS) a plus.

  • Demonstrated project management skills for planning/driving tasks across organizations while keeping initiatives on track to achieve desired outcomes.

  • Engage and partner with internal stakeholders and external partners in thinking and acting critically to identify opportunities for collaboration, raise awareness of investigative findings, and develop recommendations to mitigate risk.

  • Excellent oral, written and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to all levels of management.

Sr. Trust & Safety Policies & Standards Manager

Match Group | Los Angeles, CA

Posted: June 16, 2022

  • You have 5-7 years experience in drafting, implementing and enforcing user safety policies and standards.

  • You have excellent written and verbal communication skills.

  • You have excellent cross-functional project management skills in a fast-paced environment.

  • You have knowledge of working with both in-house moderation and escalations teams, as well as external partner teams.

  • You are comfortable navigating ambiguity and working on projects that address difficult and sensitive issues (such as violence, racism, sexuality, etc.).

  • You are passionate about safety policy as a subject matter.

Head of Trust & Safety Legal Support and Investigations

OpenSea | San Francisco, CA

Posted: June 15, 2022

  • BA/BS Degree.

  • 10+ years of experience working in operations domains such as trust and safety operations, legal operations, investigations, or compliance.

  • 4+ years of people management experience.

  • Experience building and scaling teams, including goal setting, process development, and change management.

  • Experience in intellectual property, illicit financing, payments compliance, or other trust and safety legal domains.

Trust and Safety Analyst

Clipboard Health | San Francisco, CA

Posted: June 16, 2022

  • Ability to resolve customer incidents with empathy and action.

  • Exceptional written and verbal communication skills - You are a skilled communicator and listener, and you're comfortable expressing ideas and opinions to a varied audience.

  • Ability to launch policies and features to enhance platform safety.

  • Ability to manage multiple cross-functional projects.

  • Possess an "I can handle anything" mentality and extremely sound judgment in ambiguous situations.

  • Ability to identify potential risks and effectively diffuse situations.

Issue Program Manager, Trust and Safety

TikTok | Mountain View, CA

Posted: June 16, 2022

  • Minimum BA/BS degree.

  • 3+ years of work experience in Trust & Safety, operational, or risk management roles, 6+ years of work experience in total.

  • Experience working strategically with cross functional teams, such as product and policy, to create and launch short- and long-term projects.

  • Ability to work with data science and analytics teams to measure the success of product and/or process changes and make data-driven decisions.

  • Experience with sensitive content issues and moderation, including but not limited to graphic content, offensive or derogatory language, child safety, and other potentially objectionable material.


What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.

Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).

How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at to improve your hiring chances and start doing meaningful work that helps people.