June 15, 2022 T&S Newsletter

Early Warning | Policy & Regulations | Good News | Jobs & Careers | T&S FAQs

Subscribe to the newsletter here

T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.

Children are targets for ID theft. Here’s what parents need to know

Washington Post | June 14, 2022

Company Listed: Social Media

Axton Betz-Hamilton remembers the moment she decided to become an identity theft expert. She was 11 years old and watching her parents deal with a string of increasingly invasive identity crimes they couldn’t seem to shake, no matter how closely they guarded their personal information.

Her commitment only grew when she applied for her first apartment as an undergraduate and learned that the thief had stolen her credentials and ruined her credit, she said.

Read More

Can Virtual Reality Help Autistic Children Navigate the Real World?

New York Times | June 14, 2022

Company Listed: Social Media

Vijay Ravindran has always been fascinated with technology. At Amazon, he oversaw the team that built and started Amazon Prime. Later, he joined the Washington Post as chief digital officer, where he advised Donald E. Graham on the sale of the newspaper to his former boss, Jeff Bezos, in 2013.

By late 2015, Mr. Ravindran was winding down his time at the renamed Graham Holdings Company. But his primary focus was his son, who was then 6 years old and undergoing therapy for autism.

Read More

Elon Musk comes to defense of 'Libs of TikTok' over Twitter death threats

NY Post | June 14, 2022

Company Listed: TikTok, Twitter

Elon Musk has come to the defense of the woman behind the controversial Twitter account “Libs of TikTok” after she tweeted that she was receiving death threats.

Musk, the Tesla CEO who has committed to acquiring the social media site for $44 billion, tweeted: “Why?” after the “Libs of TikTok” creator — who was identified by The Washington Post as Chaya Raichik of Brooklyn, New York — tweeted on Monday she had “now received about a dozen death threats after radical leftists accused me of being a domestic terrorist extremist.

Read More

Japan's new legislation makes 'online insults' punishable by one year in prison

WION | June 14, 2022

Company Listed: Social Media

Online bullying has been a problem plaguing the world in the time of social media and Japan has taken strong steps to deal with the problem. The country’s parliament passed a legislation on Monday which made “online insults” punishable by fine and even imprisonment. The decision was taken by the authorities to curb online bullying after the suicide of a reality television star who faced online abuse. According to the new legislation, people found guilty of online bullying or insults can be jailed for up to one year, or fined 300,000 yen (about $2,200), according to Reuters. Earlier, the punishment was imprisonment for 30 days and a fine of 10,000 yen ($75). But, amid the rising concerns among the public, stricter steps were taken by the Japanese government.

However, the legislation has also created a lot of uproar among the citizens as a lot of them saw it as an attack on free speech and criticism of the government. The main concern was the process by which “online insults” will be determined by the authorities and how it can be easily misused.

Read More

T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here

A dark web version of the metaverse and the security risks associated with it

CIO | June 15, 2022

Company Listed: Social Media

The metaverse will be an immersive version of the internet with interactive features using different technologies such as virtual and augmented reality, 3D graphics, 5G, hologram, NFT, blockchain, haptic sensors, and artificial intelligence.

Every technology that is being used as a building block for the metaverse brings its own risks.

Read More

Advocates call on Congress to bolster protections for kids in privacy bill

Washington Post | June 14, 2022

Company Listed: Social Media

When President Biden called on Congress to “strengthen privacy protections” and “ban targeted advertising to children” during his State of the Union address in March, kids’ safety advocates lauded the endorsement as a game changer that could jump-start negotiations.

But as lawmakers consider their most significant proposal to date on the subject, some advocates warn that the bill’s protections for kids aren’t strong enough and language around age verification could give companies an easy way to skirt enforcement.

Read More

House Republican measure would block Big Tech companies from hosting CCP officials on platforms

Fox News | June 14, 2022

Company Listed: Social Media

House Republican Study Committee member Rep. Brian Mast, R-Fla., is leading the initiative, along with committee Chairman Jim Banks, R-Ind., committee National Security and Foreign Affairs Chairman Joe Wilson, R-S.C., and co-sponsor Rep. Tom Tiffany, R-Wis., in an effort to "hold China and Big Tech accountable."

The "China Social Media Reciprocity Act" would impose sanctions prohibiting providers of social media platforms to provide accounts to any individuals involved in the Chinese Communist Party, unless the president can certify to Congress that the government of China and the CCP have "verifiably removed prohibitions on officials of the U.S. government from accessing, using, or participating in social media platforms in China.

Read More

Does tiktok pose ‘data espionage’ concerns for the us? The answer is complicated

North Eastern | June 14, 2022

Company Listed: TikTok

While Chinese-owned social media platform TikTok has had a meteoric rise in popularity since it was released in 2016, the app’s growth has posed privacy concerns when it comes to the collection of users’ information, highlighting what a recent New York Times op-ed labeled a “data espionage problem.”

The fear surrounding so-called data espionage is that social media apps collect users’ data in vast quantities, which can be used by adversarial governments for harmful purposes. TikTok is owned by the Chinese company ByteDance, and some cybersecurity experts warn that the authoritarian country, which already monitors its own citizens through different emerging technologies, could use the platform to gather and exploit consumers’ information.

Read More

Kids’ Social Media Safety Bill Must Advance, US Senators Told

Bloomberg Law | June 14, 2022

Company Listed: Social Media

A coalition of advocates for children’s mental and physical health is urging Senate Commerce Committee leadership to move forward on bipartisan legislation to make social media platforms liable for harms to minors.

The committee should vote this month on the Kids Online Safety Act, more than 100 groups led by the American Psychological Association, the Eating Disorders Coalition, Fairplay, and Mental Health America said in a Tuesday letter to its Democratic Chair Sen. Maria Cantwell (Wash.) and highest-ranking Republican member Sen. Roger Wicker (Miss.).

Read More

Nigeria to require social media platforms to open local offices

E and T | June 14, 2022

Company Listed: TikTok, Twitter, Facebook

The code of practice for “interactive computer service platforms/internet intermediaries” is intended to curb online abuse, including disinformation and misinformation, the National Information Technology Development Agency (NITDA) said in the regulations posted on its website.

A statement from the agency’s spokesperson, dated 13 June, said the regulations had been developed with input from Twitter, Facebook, WhatsApp, Instagram, Google and TikTok, among others. As in most countries, these platforms are very popular in Nigeria, Africa’s most populous nation with more than 200 million people.

Read More

T&S Good News

Some of the good news in the T&S industry that leaders want to know

Instagram is telling teens to stop doomscrolling. Will they listen?

Protocol | June 14, 2022

Company Listed: Instagram

Instagram parent company Meta was hit with a wave of lawsuits last week alleging that the company knowingly hooked and harmed children on its platforms. On Tuesday, Meta is announcing a slate of time management tools on Instagram that will nudge teens to turn on “Take a Break” reminders and to stop consuming harmful content. But experts are split on whether the features will make any meaningful difference at all.

After pausing the controversial “Instagram Kids” project in late 2021, head Adam Mosseri announced an opt-in “Take a Break” feature that let users set up in-app reminders to stop scrolling after a chosen number of minutes (quietly removing the ability to set a limit lower than 30 minutes). In March, Instagram introduced new parental controls that included setting screen limits and getting notified about their kids’ activity in the app. Tuesday’s release builds on the existing features for Instagram, and follows through on Meta’s promise to place guardrails in VR.

Read More

T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Machine Learning Engineer - Trust and Safety, TikTok-US-Tech Services

TikTok | Mountain View, CA

Posted: June 14, 2022

  • This opening is for both junior level and senior level. Minimum requirement is a BS degree with 2+ years' industrial experience, or a MS/PhD degree with 1+ years' relevant experience.

  • Hands-on experience in one or more of the areas: machine learning, deep learning, pattern recognition, anomaly detection, data mining, computer vision, NLP or content understanding.

  • Good programming skills in Python and similar languages, and a deep understanding of data structures and algorithms.

  • Good communication and teamwork skills, be passionate about learning new techniques and taking on challenging problems.

  • Experience in trust and safety is a plus.

Global Trust and Security – Investigator

Seagate Technology | Longmont, CO

Posted: June 15, 2022

  • Excellent networking and negotiation skills.

  • High level of emotional intelligence.

  • Excellent written and verbal communication skills, ability to summarize complex cases in written form and share with leadership.

  • Ability to influence without authority.

  • Planning, organizing and leadership skills.

  • Ability to interact effectively at various social levels and across diverse cultures.

  • Able to exercise diplomacy when working with business partners.

Policy Lead, Child Safety, Trust and Safety, YouTube

Google | San Bruno, CA

Posted: June 15, 2022

  • Bachelor's degree or equivalent practical experience.

  • 5 years of experience in drafting or enforcing policy for an online platform or engagement with online public policy issues.

  • Experience working with global teams and communicating with stakeholders cross-functionally.

  • Experience in engaging and discussing sensitive or controversial topics.

  • Experience with implementing strategic and/or large scale projects in a demanding and fast-moving environment.

Trust & Safety Manager – Fraud

Instacart | United States

Posted: June 15, 2022

  • A curiosity about working in a fast-paced environment with changing responsibilities, and a willingness to lend a helping hand wherever it's needed.

  • Minimum 5-7 years in fraud operations, CNP environment, chargebacks, or related environment.

  • Great people leadership skills!.

  • Very strong verbal and written communication skills, including the ability to synthesize complex topics and build compelling narratives for various audiences.

  • Strong collaboration skills and desire to help others learn!.

  • High level of accountability and ownership – driven and focused self-starter.

  • Strategic demeanor – the ability to think ahead of where the company is at now.

Business Intelligence Analyst, Trust & Safety

Mercari | United States

Posted: June 15, 2022

  • 3+ years' experience in a business intelligence role.

  • Bachelor's Degree in Business, Business Intelligence or related field required.

  • Ability to understand and find appropriate applications for data and analysis results.

  • Experience analyzing data from 3rd party providers: Google Analytics, Site Catalyst, Coremetrics, Adwords, AppBoy/Braze, etc.

  • Experience with visualization and dashboard applications like Looker, Chartio, Tableau.

  • Extensive SQL experience for data extraction, manipulation and analyses; including complex joins, creation of views, stored procedures, and database scripting.


What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.

Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).

How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at to improve your hiring chances and start doing meaningful work that helps people.