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June 02, 2022 T&S Newsletter



Early Warning | Policy & Regulations | Good News | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


Racist and Violent Ideas Jump from Web’s Fringes to Mainstream Sites


New York Times | June 01, 2022

Company Listed: Social Media


On March 30, the young man accused of the mass shooting at a Tops grocery store in Buffalo surfed through a smorgasbord of racist and antisemitic websites online. On BitChute, a video sharing site known for hosting right-wing extremism, he listened to a lecture on the decline of the American middle class by a Finnish extremist. On YouTube he found a lurid video of a car driving through Black neighborhoods in Detroit.


Over the course of the week that followed, his online writing shows, he lingered in furtive chat rooms on Reddit and 4chan but also read articles on race in HuffPost and Medium. He watched local television news reports of gruesome crimes. He toggled between "documentaries" on extremist websites and gun tutorials on YouTube.

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Uvalde shows why online threats need to be taken more seriously


The Verge | June 01, 2022

Company Listed: Social Media


A week ago today, an 18-year-old man walked into an elementary school in Uvalde, Texas, and committed the latest in our nation’s never-ending series of senseless murders. And in the aftermath of that horror — 19 children dead, two teachers dead, 18 more injured — attention once again turned to what role platforms might have played in enabling the violence.


This question can feel both urgently necessary and also somehow beside the point. Necessary because people (often teenagers) are constantly being arrested after making threats on social media, and the Uvalde case shows once again why those threats must be taken more seriously.

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Online abuse against women is rife, but some women suffer more – and we need to step up for them


The Conversation | June 02, 2022

Company Listed: Facebook, Twitter, Instagram


Women online suffer a disproportionate amount of harm and abuse, but it isn’t all based on their gender. This “cyber violence” is also shaped by a range of other intersecting factors such as race, religion, class, caste and disability.


Our ongoing research involves collecting case studies from both India and Australia to understand how various marginalised identities can impact young women’s experiences of online violence, and how social media companies – including Facebook, Twitter and Instagram – aren’t doing enough to stop it.

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Yubo, said to be used by Texas gunman, hosts a freewheeling culture for teens


NBC News | June 02, 2022

Company Listed: Social Media


Last week’s mass shooting at an elementary school in Uvalde, Texas, has thrown a spotlight on a little-known social media app called Yubo that has a small but growing user base of mostly young people.


The French tech startup has received little attention in the U.S., at least from adults, but since the May 24 shooting more than a dozen Yubo users have come forward to say that they interacted with a Yubo user who they believe was the 18-year-old gunman, Salvador Ramos.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


Health and Data Ministers to face questions on data sharing plans


Social Media Manager | June 01, 2022

Company Listed: Social Media


Health Minister Lord Kamall and Data Minister Julia Lopez will face questions from the Commons Science and Technology Committee, in the final session of its inquiry into the right to privacy: digital data. MPs will examine the Government’s proposals to share NHS health data for research and innovation, including the recent Goldacre review, and the Government’s proposals to change data protection law, expected in the Data Reform Bill.


The Committee will also question the Information Commissioner, the National Statistician and the heads of the bodies within Government responsible for the trustworthy use of citizens’ data. The session will scrutinize the Government’s approach to sharing citizens’ data across the public sector and with industry, with a focus on the privacy concerns, the use of Artificial Intelligence (AI), and the lessons from the stalled roll-out of the programme to link patients’ GP data last year.

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Tech won a key battle against Texas’s social media law. The war is far from over


Washington Post | June 01, 2022

Company Listed: Social Media


With the Supreme Court blocking Texas’s social media law from going into effect on Tuesday, the tech industry notched a key victory in its battle against efforts by Republican leaders to restrict companies from moderating content.


But with justices declining to weigh in on the merits of the case and the legal battle over it raging on in lower courts, experts say it’s becoming increasingly likely that a Texas-style social media law will be taken up by the Supreme Court down the line.

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Turkey to follow Europe on copyright deal with Google


Daily Sabah | June 01, 2022

Company Listed: Google


Turkey is preparing to meet Google representatives to discuss digital copyright matters, in the hope to strike a deal similar to the ones that the U.S. multinational tech giant has recently agreed on in several European countries.


News publishers, among Google’s fiercest critics, have long urged governments to ensure online platforms pay fair remuneration for their content.

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First Amendment Absolutism and Florida’s Social Media Law


Law Fare | June 01, 2022

Company Listed: Social Media


Last week the Eleventh Circuit upheld an injunction of most of Florida’s controversial S.B. 7072, which restricts “censorship” and “deplatforming” by the biggest social media platforms. The law had been previously enjoined by a district court, and, although the Eleventh Circuit upheld most of the injunction, it permitted some of the law’s data-portability and disclosure requirements to go into effect.


But what’s most notable about the court’s opinion is not the holding itself but how the court applied the First Amendment to the issue of content moderation. Among the courts to have considered the issue, its approach was the most thoughtful yet and is a good example of how courts can avoid First Amendment absolutism. But the court did make some serious missteps, at some points adopting an unhelpfully all-or-nothing approach to digital expression.

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T&S Good News

Some of the good news in the T&S industry that leaders want to know


How to Protect Your Facebook Account from Unauthorized Logins


Screen Rant | June 02, 2022

Company Listed: Facebook


Facebook has a valuable feature that lets users receive an alert when someone tries logging in from a device or browser the user has never used before. When the function is turned on and an alert is received, users will have the chance to tell Facebook if it was them who tried getting into the account. This important setting is only one of the many things Facebook users can enable to maximize their privacy and the security of their profiles.


As one of the most popular social media platforms, Facebook has had its share of outages and security breaches. Hackers have been known to target vulnerable Facebook users through malicious links that trick them into clicking in order to regain access to a locked account but actually lets them break into their profiles and steal personal information. Because of this, Facebook has been pushing its users to utilize its many features designed to battle unauthorized Facebook account access, such as the platform's Security Check-up and two-factor authentication. Enabling alerts for unrecognized logins can protect any Facebook account from potential suspicious activity.

Read More


T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Operations Program Manager, Google Play, Trust and Safety

Google | Austin, TX

Posted: June 02, 2022

  • Bachelor's degree or equivalent practical experience.

  • 5 years of relevant work experience in operations management, policy enforcement, and project management.

  • Experience working cross-functionally and interacting across all organizational levels.

  • Ability to interact/build relationships with diverse technical and non-technical groups.

  • Ability to manage multiple competing priorities in a fast-paced and constantly changing environment.

Senior Program Manager, Revenue Policy (Trust & Safety)

Twitter | Los Angeles, CA

Posted: June 02, 2022

  • Bachelor’s Degree or equivalent education/experience.

  • 7-8+ years experience working on relevant issues, preferably at an internet or technology company.

  • Advanced knowledge of JIRA (or similar project management tools). Proficiency with other widely-used business systems and tools, such as Confluence.

Product Manager - Trust & Safety

Verkada Inc | San Mateo, CA

Posted: June 01, 2022

  • Minimum of 3 years of experience in a business oriented function.

  • Undergraduate degree in Computer Science, Electrical Engineering, or similar quantitative field. MS, PhD, or MBA optional.

  • Strong technical understanding, ability to establish credibility with engineers and customers alike.

  • Willingness to roll up your sleeves and dig into data.

  • Ability to communicate effectively with technical and non-technical cross-functional teams.

  • Experience delivering best-in-class safe and secure product experiences is a bonus.

Manager Trust & Safety Operations BPO Controls

ROBLOX | San Mateo, CA

Posted: May 31, 2022

  • 3-5 Years experience working in operations, accounting, finance, IT.

  • BA/BS degree in a relevant field or equivalent experience.

  • Up-to-date, working knowledge, and experience with industry best practices for extended workforce.

  • Translating operational controls to different organizational stakeholders at the BPOs for them to develop and enhance management's controls.

  • Experience managing multiple, parallel objectives across several different collaborative working groups.

  • Self-organized, with high attention to detail.

  • Experience working with JIRA, Confluence, Excel.

Trust & Safety Specialist, Content Moderation

Strava | United States

Posted: June 01, 2022

  • You are extremely organized and have the ability to stay focused and remain cautious, while working quickly, and independently, whether it’s working remotely or in our office.

  • You have experience working with legal, engineering or policy teams.

  • Background in advocacy, crisis response, dispute mitigation, or emergency response management.

  • You have experience working with real-time products such as chat, video, etc.

T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.