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July 12, 2022 T&S Newsletter



Early Warning | Policy & Regulations | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


Libs of TikTok extremist group attacks Canadian LGBTQ youth center


Washington Blade | July 11, 2022

Company Listed: TikTok


The LGBTQ youth center in North Bay, a quiet city located about three hours north of Toronto, is currently under siege with death threats and extremist anti-LGBTQ bullying. In fact the flow of hate washing over this small center is a virtual tsunami.


The striking aspect to all of this ugly vitriol is that a massive percentage is coming from online, in text, voice mail messages and comments left on the center’s social media accounts from outside of Canada.

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Pinterest Shares New Insights into the Impact of Banning Weight Loss Ads in the App


Social media Today | July 11, 2022

Company Listed: Social Media


This is an interesting case study in how smaller changes and policy tweaks, in relative terms, can have a big impact on user behavior online.


Last year, as part of an expanded push to reinforce body positivity within its app, Pinterest banned all ads with weight loss language and imagery, which was a significant stance within the broader, visual-focused social media sphere.

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Restaurants Face an Extortion Threat: A Bad Rating on Google


NY Times | July 11, 2022

Company Listed: Google


In a new scam targeting restaurants, criminals are leaving negative ratings on restaurants’ Google pages as a bargaining chip to extort digital gift cards.


Restaurateurs from San Francisco to New York, many from establishments with Michelin stars, said in recent days that they’ve received a blitz of one-star ratings on Google, with no description or photos, from people they said have never eaten at their restaurants. Soon after the reviews, many owners said, they received emails from a person claiming responsibility and requesting a $75 Google Play gift card to remove the ratings. If payment is not received, the message says, more bad ratings will follow.

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How Elon Musk Damaged Twitter and Left It Worse Off


NY Times | July 12, 2022

Company Listed: Twitter


SAN FRANCISCO — For years, Twitter was a runner-up social media company. It never grew to the size and scale of a Facebook or an Instagram. It simply muddled along.


Then, Elon Musk, a power user of the service, stormed in. He offered $44 billion to buy Twitter and declared that the company could perform far better if he were in charge. He disparaged Twitter’s executives, ridiculed its content policies, complained about the product and confused it's more than 7,000 employees with his pronouncements. As Mr. Musk revealed the company’s lack of business and financial prospects, Twitter’s stock plunged more than 30 percent.

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When Data Privacy Became a Startup’s Nightmare


Washington Post | July 12, 2022

Company Listed: Twitter


Twitter Inc. recently took the Indian government to court over what it views as “arbitrary” and “disproportionate” directions to take down content and block accounts. Last year, Meta Platforms Inc.’s WhatsApp began legal proceedings in New Delhi against India’s new internet rules demanding traceability of chats. Such an obligation, the messaging service contends, will force it to break its promise of end-to-end encryption, posing a serious risk to journalists and political activists.


Beyond those high-profile cases, though, a bigger worry is the deteriorating operational environment for ordinary digital businesses in India. Their rapid growth is routinely applauded, but the minefields they navigate on a daily basis don’t get enough attention.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


Letter to Dorries: Campaigners warn Online Safety Bill amendment risks becoming disinformation laundromat


City A M | July 11, 2022

Company Listed: Social Media


Dozens of campaigners and academics have written to the Culture Secretary Nadine Dorries to warn that the Online Safety Bill could make the UK the world’s first “disinformation laundromat”, where malicious actors receive legal protections to spread hate and lies.


It comes after the government published a last-minute amendment to the bill last week designed to protect press freedom, which effectively bans social media platforms from removing harmful content from media outlets, including state-influenced channels like Russia Today, or extremist websites, while they appeal.

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TikTok Adds New Inventory Filters to Ensure Safe Ad Placement in the App


Social media Today | July 11, 2022

Company Listed: TikTok


TikTok’s looking to provide more ad placement assurance for brands with a new ‘Inventory Filter’ process, that will enable advertisers to ensure that their content isn’t shown alongside potentially offensive clips in the app, if they so choose.


The TikTok Inventory Filter provides advertisers with more control over the content that appears adjacent to their In-Feed Ads on the For You page. Now available in 25 countries and 15+ languages, the TikTok Inventory Filter is both a major milestone for brand safety and suitability on TikTok and a foundational technology for future advertising offerings.

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Could TikTok Charge Users to View Your Videos? The Law Says Yes


Wired | July 11, 2022

Company Listed: TikTok


AT LINKEDIN, WE’RE committed to respecting what’s yours,” says the narrator of a video titled “Who owns your content? You do.” They continue: “So we’ll always ask your permission before using your content in the ads, publications, or websites of other companies.”


This should go without saying. Our content should not be used in third-party ads without our knowledge or consent. Social media sites should not use content we post for business reasons we didn’t intend.

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Getting Transparency Right


Law Fare | July 11, 2022

Company Listed: Social Media


Transparency is essential to getting every other part of platform regulation right. But defining sound transparency rules—identifying what information is needed most from platforms like Twitter or YouTube, and how to get it—is quite complicated. In a Senate hearing this spring, one of us testified about these complexities. This post builds on that congressional testimony. Its substantive points are relevant to EU regulators and U.S. state lawmakers currently considering transparency legislation, in addition to members of Congress.


New legal models for platform transparency can be found in laws like the EU’s Digital Services Act and proposals like the draft Platform Accountability and Transparency Act and the Digital Services Oversight and Safety Act in the U.S. Collectively, these models set forth multiple transparency measures, each serving different purposes.

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Children’s rights groups call out TikTok’s ‘design discrimination’


Tech Crunch | July 12, 2022

Company Listed: TikTok


Research examining default settings and terms & conditions offered to minors by social media giants TikTok, WhatsApp and Instagram across 14 different countries — including the US, Brazil, Indonesia and the UK — has found the three platforms do not offer same level of privacy and safety protections for children across all the markets where they operate.


The level of protection minors receive on a service can depend upon where in the world they happen to live, according to the new report — entitled: Global Platforms, Partial Protections — which found “significant” variation in children’s experience across different countries on “seemingly identical platforms”.

Read More


T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Trust and Safety Analyst

GETTR | New York, NY

Posted: July 11, 2022

  • Minimum of three years of work experience, ideally in law, regulatory compliance, government affairs, policymaking, or related fields.

  • Ability to handle highly sensitive matters with discretion.

  • Ability to abide by stringent confidentiality expectations and requirements, including in situations in which such expectations and requirements are mandated by law, regulation, court order, industry standards, and/or company policy.

  • Extremely strong attention to detail; highly organized.

  • Enthusiastic about using productivity tools and technology, both collaboratively and independently, to organize, automate, and optimize business processes and job functions.

  • Robust experience with Microsoft Office suite (Outlook, Excel, Word, PowerPoint) and other office productivity tools.

Talent Acquisition Partner - Trust & Safety - Mountain View

TikTok | Mountain View, CA

Posted: July 11, 2022

  • Minimum 3 years full life-cycle hiring experience, preferably within an in-house recruitment team.

  • Strong interpersonal skills with the ability to build rapport quickly with employees, stakeholders, candidates, and communicate effectively with all levels of the organization.

  • Experience closing candidates and negotiating complex compensation packages.

  • Ability to identify and leverage data to drive and influence decisions.

  • Ability to work cross-functionally within a fast-paced and complex international organization.

Trust & Safety Manager

Brainly | New York, NY

Posted: July 12, 2022

  • 3 years experience in Trust and Safety, crisis management, or customer support.

  • Experience with reviewing graphic content, ability to stay cool, calm, and collected under pressure but also understand your limits.

  • Knowledge of Zendesk and Zendesk automation OR any other CRM.

  • Experience with deep investigation of both online and offline risks using crowdsourced tools.

  • Strong people skills, not afraid to work with different stakeholders including senior leadership.

  • Strong analytical mind, excited about finding ways to improve the safety of our users, and can own these projects from start to finish.

Director of Trust & Safety

Rockstar Games | New York, NY

Posted: July 12, 2022

  • 10 years experience in Trust/Safety, Content Moderation, Communications, Fraud, Abuse, Compliance, Operations, or equivalent field.

  • Experience building and scaling massive online products, preferably at a global scale.

  • In-depth knowledge of safety and security protocols and how they pertain to digital products.

  • Strong track record of hiring and developing great talent, including recruitment of full-time staff and managing external vendor relationships where needed.

  • Proven ability to work directly with all cross-functional teams and management.

  • Experience in public-facing communications to users.

Cross-Issue Policy Lead, Americas - Trust & Safety

TikTok | Mountain View, CA

Posted: July 12, 2022

  • 6+ years working in Political Science, Law, International Affairs, Technology Policy, Digital Anthropology, or other fields with a focus on themes related to T&S issues.

  • Experience managing people or projects with a high level of productivity and team harmony.

  • Demonstrated track record for policy development and project management including complex cross-functional collaboration, and strategic execution.

  • A solutions mindset to regularly assess team productivity and develop strategic roadmaps to best leverage team skill sets, topic expertise, or diverse perspectives required to bolster policy effectiveness.

  • Experience contributing to one or more of our core T&S subject matter areas (Harassment & Bullying, Violent and Graphic Content, Violent Extremism, etc.). Demonstrated commitment to connectivity and team morale-building.

T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.