July 05, 2022 T&S Newsletter

Early Warning | Policy & Regulations | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.

British Army's Twitter and YouTube accounts hacked to promote cryptocurrency scams

CNBC | July 04, 2022

Company Listed: Twitter, YouTube

A hacker compromised the social media accounts of the British Army to push people toward cryptocurrency scams.

The army’s Twitter and YouTube profiles were taken over by the hacker, or hackers — the identity of whom is not yet known — on Sunday. The Twitter account’s name was changed to “pssssd,” and its profile and banner pictures were changed to resemble a nonfungible token collection called “The Possessed.”

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Calls for greater regulation on TikTok mortgage advice

FT Advaiser | July 04, 2022

Company Listed: TikTok

TikTok’s mortgage stars are calling for stricter rules on the social media platform to stop scammers spreading misinformation and to preserve industry standards.

Qualified mortgage brokers, who have thousands of followers on the video sharing app, are demanding rigorous checks on influencers who post videos that contain mortgage advice to ensure viewers get authentic information from professional brokers rather than scammers or those with no qualifications.

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Social media, content moderation and free speech: A tussle

The Leaflet | July 05, 2022

Company Listed: Social Media

THERE has been much clamour around the announcement of American business magnate and investor Elon Musk’s potential acquisition of the microblogging and social networking platform Twitter. Musk, a self-proclaimed “free speech absolutist” has previously defined his idea of free speech to mean, “that which matches the law. I am against censorship that goes far beyond the law. If people want less free speech, they will ask [the] government to pass laws to that effect. Therefore, going beyond the law is contrary to the will of the people”.

Even as his idea of free speech remains elusive, it seems that Musk is willing to abide by regulatory requirements.

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INTERNET Social media platforms have an 'important role' in combating disinformation, conference told

EU Reporter | July 05, 2022

Company Listed: TikTok

Speaking at the online event, Professor Eleni Kyza said it was “crucial” to find ways to address the issue.

Kyza, of the Department of Communication and Internet Studies at Cyprus University of Technology, added, “If we don’t do anything it will be catastrophic.”

She was a keynote speaker at the meeting which explored the experiences and responses of youth to online disinformation.

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Highland Park parade shooting: What we know about person of interest Robert Crimo’s social media

NY Post | July 04, 2022

Company Listed: Social Media

The “person of interest” arrested in the deadly mass shooting at a Fourth of July parade outside Chicago on Monday has been identified as a 22-year-old local amateur rapper with a history of disturbing online posts.

Robert “Bobby” E. Crimo III, who performs as “Awake the Rapper,” was taken into custody Monday shortly after FBI agents visited his family’s home in Highwood, about a mile from the scene of the shooting in Highland Park, WGN-TV ­reported.

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Hacker claims to have obtained data on 1 billion Chinese citizens

The Guardian | July 04, 2022

Company Listed: Social Media

A hacker has claimed to have stolen the personal information of 1 billion Chinese citizens from a Shanghai police database, in what would amount to one of the biggest data breaches in history if found to be true.

The anonymous hacker, identified only as “ChinaDan”, posted on hacker forum Breach Forums last week offering to sell the more than 23 terabytes (TB) of data for 10 bitcoin, equivalent to about $200,000 (£165,000).

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here

Americans are being urged to delete period tracking apps. Should Canadians do the same?

CBC | July 05, 2022

Company Listed: Social Media

If you're the kind of person who tracks your period, fitness, sleep or other health metrics with an app, privacy experts have a warning for you: your data could be a gold mine for advertisers, hackers, or law enforcement.

There have been calls on social media for American women to delete period tracking apps from their phones since the U.S. Supreme Court's draft decision on Roe v. Wade was leaked in early May.

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UK Says to Strengthen Internet Laws to Fight Russian Disinformation

US News | July 05, 2022

Company Listed: Social Media

Britain is proposing a new law that will require social media companies to proactively tackle disinformation posted by foreign states such as Russia, the government said on Monday.

The law would tackle fake accounts on platforms such as Meta's Facebook and Twitter that were set up on behalf of foreign states to influence elections or court proceedings, the government said.

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Twitter “Finally” In Compliance With IT Rules, Says Govt

Inc42 | July 05, 2022

Company Listed: Twitter

On June 27, the IT Ministry had asked Twitter to either comply with the IT Rules or lose intermediary status. The deadline for the same was July 4, 2022. According to a PTI report, official government sources have stated that Twitter is finally in compliance with the IT Rules, 2020.

The new IT Rules (now in process of amendment) grant social media platforms the status of intermediaries. In turn, these intermediaries need to safeguard the public interest and have to abide by the guidelines, including takedown notices from the government offices. But Twitter, in the past, failed to comply with two takedown notices – on June 6 and 9.

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It is the influencers who are responsible for their posts, not the company

C Tech | July 05, 2022

Company Listed: Social Media

Social networks in Israel have been in an uproar in recent days due to a claim that businesswoman Ruthy Leviev Yelizarov paid female Israeli celebrities to promote the observance of monthly ritual cleansing in their posts. The exposure led to an online discussion about the promotion of religious observances by secular celebrities, but the very reality in which influencers publish content which has an economic interest behind it, without disclosing it to the public as required - was taken for granted.

In 2019, companies spent $6.5 billion on influencer marketing worldwide. In 2021, this market was valued at $13.8 billion. According to some estimates, this type of marketing will cover approximately 70% of sales by 2025. Despite the significant growth of the field, its regulation, in Israel and around the world, has lagged behind, and accordingly, the laws related to it.

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Don’t leave regulation in the hands of social media platforms. Govt must re-evaluate its role

The Print | July 05, 2022

Company Listed: Social Media

Jurisdictions world over are grappling with the issue of regulating user content on social media. India, too, is in the process of evolving its approach. Public consultations on the proposed amendments to the Information Technology Rules, 2021 were recently held. A point of considerable emphasis was the designing of a grievance redressal mechanism to resolve user complaints against actions taken by social media platforms.

Why is this important? Unlike their initial avatars, social media platforms today actively moderate and curate content that they host. They do so by removing any offending speech, restricting access to such speech in a particular jurisdiction, and suspending or terminating a user account. Platforms moderate content to comply with statutory mandates as well as their own terms of service, and to increase user engagement.

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T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Trust & Safety Specialist – Remote

Kasa Living, Inc. | Remote, OR

Posted: July 04, 2022

  • 3+ years of experience in a customer-facing Trust & Safety role.

  • 3+ years of experience conducting investigations and handling urgent and high-priority issues.

  • Knowledge and experience managing cross-functional incident response efforts.

  • You default to active listening and capture details and responses in a clear, approachable, and actionable way in your written and spoken responses.

  • You have hundreds of examples of results from your sound judgment, most of which occur through autonomously solving problems with minimal oversight.

Trust & Safety Operations Manager

JBA International | Los Angeles, CA

Posted: July 04, 2022

  • B.A./B.S. in Communications, Media Studies, Journalism, Economics, Business, or related fields.

  • 3-5 years experience in trust and safety or related fields (must have experience in UGC moderation and managing external moderation partners).

  • Experience working with moderation vendors, contractors, and BPOs.

  • Strong proficiency with technology: Experience using Zendesk or other helpdesk software, SharePoint, MS Office, etc.

  • Proficiency in Excel and/or SQL, and experience preparing reports.

  • Ability to understand and analyze complex cases.

Senior Security Administrator, Trust & Safety

Index Ventures | San Mateo, CA

Posted: July 05, 2022

  • You should be able to dive into the technical without losing sight of high level business goals and work well in large, cross-functional teams where objectives may compete.

  • Roblox is looking for someone that understands the importance and value of RBAC, the principle of least privilege, change management, and meticulous documentation.

  • 5+ Years experience working in Information Security and/or Systems Administration BA/BS degree in a relevant field or equivalent experience.

  • Drive the system of checks, balances, and fail safes that protect Roblox from BPO Third Party Risk. Perform routine security posture audits of our off-shore business partners, providing visibility and reporting that contributes to overall Risk Strategy.

  • Implement and uphold security industry best practices across multiple geographically and functionally diverse partners Incident Response - on-call rotation.

Security Engineer - Trust & Safety

Built In | San Francisco, CA

Posted: July 05, 2022

  • Experienced working with data for analysis, threat detection, anomaly detection, or monitoring purposes.

  • Fluent in one or more modern coding languages (Python, Go, JavaScript, etc.).

  • Able to work both independently and collaboratively.

  • Comfortable working in a fast paced, high growth environment.

  • Experience with AWS, GCP, or Azure.

  • Knowledge of abuse in modern SaaS applications.

Associate Issue Program Manager Trust and Safety

TikTok | Mountain View, CA

Posted: July 05, 2022

  • Minimum BA/BS degree.

  • 3+ years of work experience in Trust & Safety, operational, or risk management roles, 6+ years of work experience in total.

  • Experience working strategically with cross functional teams, such as product and policy, to create and launch short- and long-term projects.

  • Ability to work with data science and analytics teams to measure the success of product and/or process changes and make data-driven decisions.

  • Experience with sensitive content issues and moderation, including but not limited to graphic content, offensive or derogatory language, child safety, and other potentially objectionable material.


What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.

Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).

How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at to improve your hiring chances and start doing meaningful work that helps people.