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February 14, 2022 T&S Newsletter



Early Warning | Policy & Regulations | Good News | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.

Plans for age checks on porn sites ‘a privacy minefield’, campaigners warn

The Guardian | Feb 13, 2022

Company Listed: Social Media


Plans to make pornography websites carry out age checks are a “privacy minefield” thatcould lead to a digital ID system for accessing the internet, privacy campaigners have warned.


Ministers confirmed this week that social media sites hosting large amounts of pornographic material, such as Twitter and Reddit, would also have to work under the same age-verification rules as adult content sites. It means the sites would have to introduce systems to remove adult material in the UK, or introduce age checks to determine whether users are over 18.


The proposed changes to the online safety bill were targeted primarily at commercial pornography publishers, but privacy groups have warned that the move could establish the principle of age-gating across the internet.


Read more


YouTube cashes in with advertisements on Covid misinformation videos

The Times | Feb 14, 2022

Company Listed: Youtube

YouTube is profiting from conspiracy videos about Sir Keir Starmer, Covid-19 vaccines, 5G and misogyny, a Times investigation reveals.


The internet giant and film-makers are making money from charity, bank and telephone advertisements that appear when the videos are viewed. YouTube, which is owned by Google, is using an algorithm to serve up adverts from organisations including Amnesty, Vodafone, Disney and HelloFresh, the meal-kit provider, alongside disturbing content.


A video that went viral on the site about Starmer in the days before he was ambushed by an angry mob outside the Commons has sparked concerns from the Center for Countering Digital Hate.

The video, which has been viewed more than 150,000 times, comprises footage of prime minister’s questions.


Read more


Meta's threat to leave Europe hints at waning big tech influence

ZdNet | Feb 14,2022

Company Listed: Facebook Meta


Meta, formerly Facebook, made headlines last week for "threatening" to pull its services out of Europe. The threat, slotted into the company's annual 10-K filing to the US Securities and Exchange Commission, said it "would likely" pull Facebook and Instagram from the region if a new EU-US transatlantic data transfer framework could not be formed.


The threat was made in response to the US-EU Safe Harbour and Privacy Shield agreements being struck down by the European Court of Justice in recent years. The court struck down those agreements as it found US laws did not offer enough data protection safeguards to meet European standards, making it illegal for companies to gather data about European citizens and transfer it to US shores for analysis and sale to advertisers.


This isn't the first time Meta has made threats to leave a particular market. Last year, Meta temporarily blocked people and publishers in Australia from sharing news as part of a scare tactic to make the Australian government amend its media bargaining code. Among Meta's fellow big tech brethren, Google similarly threatened to pull Search from Australia under similar motives, while Apple said last year it could leave the UK due to patent concerns.


Read more


US tech giant faces Russian fines

RT.com | Feb 11, 2022

Company Listed: Youtube


American tech giant Google is set to be handed a fine after Russian officials determined it was in violation of the country’s anti-trust laws, in connection with its video sharing and social media website YouTube.


The Federal Antimonopoly Service (FAS) posted the news on its website on Thursday, writing that a case brought against Google last April had concluded that the tech firm had breached antitrust law by arbitrarily deleting content on YouTube, which is the second-most visited website in the world, after Google itself.


The statement reads, “the Service determined that the rules connected with formulating, suspending, and blocking accounts and content circulation of YouTube users are opaque, subjective, and unpredictable. This leads to the sudden blocking and deletion of accounts without warning or foundation. The Russian FAS determined that such behavior infringes on the interests of users and restricts competition in related markets.”


Read more


Government Hospitals in Nigeria to Offer Free DNA test from June 2022

Topic: Health Misinformation

Location: Nigeria, Africa

Company Listed: Facebook


Summary: As of Friday, February 11, 2022, a Health-related misinformation story on Facebook was circulating on several social media platforms including Twitter and Whatsapp suggesting the Nigerian Government will be offering Free DNA tests starting in June 2022.


The claim as seen with a breaking news headline has so far generated 26 likes and comments.


According to the Facebook user, the claim emanated from the Health Minister for Nigeria.


Evidence: This is the screenshot as seen on Facebook


Fact:

The Facebook post includes the following URL: https://www.facebook.com/100006700154282/posts/3231009353799038/?d=n


Investigations carried out showed that the information provided by the Facebook user is false and misleading.


Further checks proved that the claim is false. The Minister of State for Health Dr Olorunnimbe Mamora debunked the message in an interview made by Daily independent and punch.


According to the Minister of State for Health in an interview conducted in Abuja, Nigeria, on the 26th of January 2022, he said; ‘’This is a false claim. ‘’At no point did I or the minister say this. The claims about free DNA tests are not true.”


Keywords: Nigeria, DNA, Dr Olurunnimbe Mamora, Free DNA Test from June 2022, Punch, Daily independent, Minister of Health, Minister of State for Health


T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


The ‘new’ offences added to the online safety bill are not really new – and could continue to fail victims of online abuse

CanadianInquirer | Feb 13, 2022

Company Listed: Social Media


The UK government has recently revealed more detail about its ambitious plans to become the “safest place in the world to go online” by way of the online safety bill.


The draft bill is currently being reviewed by the government following a report by the joint committee, with the bill expected to go before parliament in the coming months.


Among a range of measures, the online safety bill is set to include three “new” criminal offences to prohibit the sending of harmful communication, genuinely threatening messages and false information.


But this sorts of behaviour is already prohibited by law. So what’s to say including them in the online safety bill is going to protect people subject to online abuse?


Under section 127(1) of the Communications Act 2003, it’s an offence to send a communication which is grossly offensive, indecent, obscene or menacing. The Act has not been without fault. Vague terms such as “grossly offensive”, which is not clearly defined, have led to some obscure outcomes.


For instance, a person received a fine for posting an image on Snapchat of two police officers where he had drawn penises on their heads. In another case, the Crown Prosecution Service (CPS) decided not to prosecute a footballer for sending a homophobic tweet about divers Tom Daley and Peter Waterfield. The tweet was considered offensive, but not so grossly offensive that the criminal law should intervene.


Read more


The Social Media NUDGE Act Takes a Different Tack With Content Moderation

AdWeek | Feb 13, 2022

Company Listed: Social Media


On Wednesday, a new bipartisan bill was introduced in Congress that would let the Federal Trade Commission (FTC) regulate how social media companies, like Meta, address the amplification of harmful content and social media addiction. And it takes a different approach to existing efforts that aim to stop the spread of harmful content.


The Nudging Users to Drive Good Experiences on Social Media (Social Media NUDGE) Act, authored by Sens. Amy Klobuchar and Cynthia Lummis, would work with federal agencies such as the National Science Foundation (NSA) and private institutions like the National Academy of Sciences, Engineering, and Medicine (NASEM). Together, they would examine and recommend features for “content-neutral” interventions to curb negative experiences on social media. It’s currently unclear how this will look in action.


Based on the research and recommendations received, the FTC would then push recommendations to mandate social media platforms like Twitter and Instagram to implement them.


Read more


T&S Good News

Some of the good news in the T&S industry that leaders want to know

Facebook Files Lawsuit against Two Nigerian Facebook Scammers

InvestorKings| February 13, 2022

Company Listed: Facebook Meta


Meta and its Financial service provider, Chime Financial, this week filed a joint lawsuit at the U.S District Court for the Northern District of California, after accusing both Nigerians of luring Facebook and Instagram users to phishing websites. This, they did in attempts to extract credentials and funds from victims’ financial accounts, Meta said.


According to the social media giant, between March 2020 and October 2021, both suspects allegedly were involved in using a network of not less than 800 fake Instagram and five Facebook accounts to scam countless people.


Due to the size of the network they controlled, Eniola and Opeyemi, based in Nigeria, were able to scam Facebook and Instagram users, evade authorities and continue their nefarious activities unhindered for nineteen months.


After their crimes were brought to Meta’s notice (formerly called Facebook), the company took several enforcement actions against the two individuals in June 2021. Meta said it disabled accounts used by them on Facebook and Instagram, blocked the phishing domains on its platforms and also sent both individuals, cease and desist letters.


Read more


T&S Careers & Jobs

T&S jobs posted recently looking for top talent.

Check out all the recent T&S job postings here.


Software Engineer, ML Platform, Trust and Safety

Apple | Cupertino, CA, USA

Posted: Feb 14, 2022

  • MS or BS in Computer Science or related field

  • 3 or more years experience building large-scale distributed systems

  • Exceptional analytical and programming skills

  • Superior knowledge with at least two of the following: Spark, MapReduce, HDFS, Cassandra/NoSQL/RDBMS, Kafka, web services

  • BS IN MATH, COMPUTER SCIENCE, OR EQUIVALENT EXPERIENCE


Strategy and Operations Principal, Trust and Safety, YouTube

YouTube | San Bruno, CA, USA

Posted: Feb 14, 2022

  • Minimum qualifications: Bachelor's degree or equivalent practical experience

  • 8 years of experience in management consulting, corporate development, product management, engineering, trust and safety, and/or operations

  • Experience in people management

  • Experience building software products as a product manager or engineer

  • Experience in the data analysis workflow (e.g., data mining, statistical analysis, etc.). Experience or passion in consumer internet, media, or online video industries


Technical Investigator, Trust and Safety

Meta | United States

Posted: Feb 14, 2022

  • 2+ years of experience performing open-ended analysis and developing practical business insights and recommendations

  • 1+ year of experience performing data analysis and building data pipelines, queries and reports with SQL or other languages/tools without dedicated data science support

  • Demonstrated experience working with Python, PHP, R, or similar scripting languages for ad-hoc analytical tasks

  • Experience thinking critically and qualify assessments with presentation, documentation, and organizational skills

  • Experience owning projects independently, navigate complex problem areas and cross-functional teams with little supervision

Business Analytics Lead - Apple Cloud Services (ACS) - Trust and Safety

Apple | Santa Clara, CA, USA

Posted: Feb 14, 2022

  • 5 - 10 years leading business strategy or data analytics; preferably in an operations role within cloud services or similar environments at scale

  • Able to turn data into effective insights/visualizations, coupled with strong storytelling and the appropriate level of information to partners

  • Outstanding written and verbal communications skills with attention to detail

  • Excellent eye for business. Able to communicate effectively and build great partnerships with customers coming from different backgrounds

  • Skilled in speaking publicly to senior leadership on data projects, insights and required action(s)

  • Resourceful, with the ability to work independently, or collaboratively within a multi-functional team spread across multiple geographies

  • Able to work effectively and to drive multiple projects within a constantly evolving environment, where deadlines are tight, and adversarial threats can change rapidly

  • Experience in the use of collaboration tools (Slack), version control systems (Git) and basic data science techniques to validate and spot problems with datasets is beneficial

  • Quick learner and passionate to evolve every day — curiosity is a must!

  • Bachelor’s in Business, Analytics, Finance, Statistics, or equivalent job experience

Software Engineer Ii – Commerce Trust & Safety Jobs

Uber | Chicago, IL, USA

Posted: Feb 14, 2022

  • Bachelor’s degree or equivalent in Computer Science, Engineering, Mathematics or related field OR 1-year full-time Software Engineering work experience, WHICH INCLUDES 1-year total technical software engineering experience in one or more of the following areas:

  • Programming language (e.g. C, C++, Java, Python, or Go)

  • Note the 1-year total of specialized software engineering experience may have been gained through education and full-time work experience, additional training, coursework, research, or similar (OR some combination of these)

  • The year of specialized experience is not necessarily in addition to the years of Education & full-time work experience indicated

  • Scalability engineering

  • Distributed systems



T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.