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August 26, 2022 T&S Newsletter



Early Warning | Policy & Regulations | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


Twitter labeled factual information about covid-19 as misinformation


Washington Post | August 25, 2022

Company Listed: Twitter


Over the past week, Twitter has flagged dozens of tweets with factual information about covid-19 as misinformation and in some cases has suspended the accounts of doctors, scientists, and patient advocates in response to their posts warning people about the illness’s dangers.


Many of the tweets have since had the misinformation labels removed, and the suspended accounts have been restored. But the episode has shaken many scientific and medical professionals, who say Twitter is a key way they try to publicize the continuing risk of covid to a population that has grown weary of more than two years of shifting claims about the illness.

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Spiders Are Caught in a Global Web of Misinformation


NY Times | August 25, 2022

Company Listed: Social Media


We live in a world filled with spiders. And fear of spiders. They crawl around our minds as much as they crawl around our closets, reducing the population of insects that would otherwise bug us. Is that one in the corner, unassumingly spinning its web, venomous? Will it attack me? Should I kill it? Could it be — no, it can’t be — but, maybe it is — a black widow?


Catherine Scott, an arachnologist at McGill University, is familiar with the bad rap spiders get. When she tells people what she does, she is often presented with a story about “that one time a spider bit me.” The thing is, she says, if you don’t see a crushed up spider near you, or see one on your body, it’s likely that the bite mark on your skin came from something else. There are more than 50,000 known species of spiders in the world, and only a few can harm humans.

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Woman wrote chilling Facebook post about domestic abuse before murder-suicide


NY Post | August 25, 2022

Company Listed: Facebook


A Massachusetts woman who allegedly killed three male family members and then herself had posted a chilling Facebook message before her suicide — accusing the men she targeted of domestic abuse and vowing to “not deal with this nonsense.”


Khosay Sharifi, 31, allegedly killed her father, brother-in-law and his dad on Tuesday in Lynn, Massachusetts, before shooting herself in a Stop & Shop parking lot.

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Meta takes down hundreds of Facebook, Instagram accounts associated with Proud Boys


ABC News | August 25, 2022

Company Listed: Meta, Facebook


Executives with the social media company Meta announced Thursday that they recently removed 480 Facebook and Instagram accounts, pages, and groups associated with the Proud Boys, for violating the platforms' ban on the far-right extremist group.


The Proud Boys organization was banned by Facebook and Instagram in 2018. Meta is the parent company of both platforms.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


The FTC’s newest member wants to scrutinize how tech may harm kids


Washington Post | August 25, 2022

Company Listed: Social Media


During his confirmation process to join the Federal Trade Commission, Republican lawmakers depicted privacy scholar and former Democratic Senate aide Alvaro Bedoya as a “radical” who would take the agency in a “hyperpartisan” direction.


But in his debut address as a commissioner earlier this month, Bedoya zeroed in on an issue he thinks the two parties — and the FTC — can unite around: tackling concerns about children’s and teens’ mental health online.

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Twitter lacks cybersecurity & data privacy best practices, says ex-security chief


Security Magazine | August 25, 2022

Company Listed: Twitter


Peiter “Mudge” Zatko, former head of security at Twitter, has accused Twitter of “extreme, egregious deficiencies” in its spam and hacker-fighting practices.


According to Zatko’s whistleblower complaint, which was filed in July with the Securities and Exchange Commission, the Department of Justice, and the Federal Trade Commission (FTC), the company’s practices have jeopardized United States national security, as well as misled investors and regulators.

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Op-Ed: Regulate social media? California still has a plan for that


Las Angels Times | August 25, 2022

Company Listed: Social Media


This month, a bill to regulate social media services for children was rejected by California’s Senate Appropriations Committee without explanation. The proposed legislation, sponsored by Assemblymembers Jordan Cunningham (R-Paso Robles) and Buffy Wicks (D-Oakland) and called the Social Media Platform Duty to Children Act, would have allowed the state attorney general and local prosecutors to sue social media companies for knowingly incorporating features into their products that addicted children. The powerful tech industry lobbied for months to defeat the bill.


But a companion bill spearheaded by the same lawmakers — the Age-Appropriate Design Code Act — survived the appropriations committee and may still become law.

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Social media ads are about to change – how new rules on content marketing will affect what you see and share


The Conversation | August 25, 2022

Company Listed: Social Media


We’ve all scrolled through social media and come across a witty post shared by a friend. Perhaps it references a favorite TV show, or speaks to your current mood. If you were intrigued enough to click on it, you may have been surprised to discover it’s actually an ad for fast food, fashion or even gambling.


Such ads, with no apparent connection to the product and which are not overtly trying to sell you something, are called content marketing. The UK Advertising Standards Agency (ASA) has recently decided that most content marketing ads fall under its regulations.

Read More


T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Content Program Manager, Trust & Safety

Smart News | San Francisco, CA, USA

Posted: August 26, 2022

  • Experience in Contents Quality Assurance or Community moderation.

  • Experience in building new business programs from scratch in the Trust & Safety area.

  • Experience in leading and achieving KPI improvements throughout the year.

  • Experience in collaborating with the product/engineer team for tool & process development.

  • Strong communication, stakeholder management and conflict management skills.

  • Growth Mindset / Self Starter / Data Driven / Passion for integrity and CX.

Content Moderator Trust and Safety Social Media

GENPACT CONSULTING (SINGAPORE) PTE. LTD. | Mastic Beach, NY, USA

Posted: August 26, 2022

  • Able to work at midnight, 24 X 7 rotating weekday and weekend shift on a rotational basis, based on the schedule and business requirement.

  • Any Diploma/Advanced/Higher/Graduate Diploma or Equivalent degree Fresh graduate or candidate with experience in backend support/service support/related field.

  • Effective, clear and professional written communication in English to support clients (Read and write grammatically correct sentences) via Chat, Email and other support tools.

  • Flexibility to take on multiple tasks, problem solving/critical thinking skills.

  • Demonstrates composure, professional attitude and technical (Computers, Internet) savvy preferably with service support experience.

Software Engineer, Backend (Trust & Safety)

Digit | Burlington, VT, USA

Posted: August 26, 2022

  • We are looking for an experienced backend engineer who is passionate about building highly available, highly scalable systems and services to power the core “smarts” of Digit’s auto-budgeting and bill management experiences.

  • 2+ years as a dedicated backend engineer with experience at scale.

  • You have broad experience building backend services on cloud infrastructure.

  • You get unusually excited about distributed systems and scalable design.

  • You have a good understanding of operating systems and computer networking.

  • You are proficient in a handful of different programming languages and truly experienced in at least one concurrent programming framework.

T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.