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August 24, 2022 T&S Newsletter



Early Warning | Policy & Regulations | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


To Fight Election Falsehoods, Social Media Companies Ready a Familiar Playbook


NY Times | August 23, 2022

Company Listed: TikTok, Facebook, Meta


The election dashboards are back online, the fact-checking teams have reassembled, and warnings about misleading content are cluttering news feeds once again.


As the United States marches toward another election season, social media companies are steeling themselves for a deluge of political misinformation. Those companies, including TikTok and Facebook, are trumpeting a series of election tools and strategies that look similar to their approaches in previous years.

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Elon Musk to push for Twitter geolocation data after whistleblower’s bombshell


NY Post | August 23, 2022

Company Listed: Twitter

Elon Musk will push for access to Twitter’s internal geolocation data related to spam accounts at his court hearing Wednesday after it was revealed that a former top executive has accused the company of “lying about bots” to the billionaire Tesla boss, sources close to the situation told The Post.

The geolocation data could help Musk better analyze Twitter’s fake account problem, one source close to the case said.

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Famed hacker blows whistle on Twitter, claims app is risk to national security


NY Post | August 23, 2022

Company Listed: Twitter


A well-known “ethical hacker” who was hired by Twitter to overhaul its cybersecurity alleged that the social media giant has become a security risk for the US after it reneged on a deal with the federal government to set up a system that adequately protects user data.

Peiter “Mudge” Zatko — a software engineer who became a star in the hacker community after leading a 1990s-era group called “Cult of the Dead Cow” — filed a complaint with the Securities and Exchange Commission alleging widespread dysfunction at Twitter.

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TikTok can track users’ every tap as they visit other sites through iOS app, new research shows


NY Post | August 24, 2022

Company Listed: Tiktok


TikTok has the ability to track every tap of your screen while you browse in its iOS app, including typed passwords and clicked links, according to new research by software engineer Felix Krause.

In-app browsing refers to any activity on third-party sites that open in the app, rather than in an external window.

On Thursday, Krause released a report examining the JavaScript code social media platforms inject into third-party sites that allow it to track the activity of users.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


Twitter privacy settings to change now


Washington Post | August 23, 2022

Company Listed: Twitter


Privacy on Twitter is different from other places. For most people, the point of the social media service is to post things publicly for the world to see, like, comment and retweet.


However, just because your thoughts on “The Bachelorette” are available to strangers doesn’t mean things like your demographic info should be handed over to advertisers. Furthermore, a whistleblower’s allegations that the company misled regulators about lax security and spam, should raise concerns about user privacy on the platform.

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Twitter's Alleged Security Failures Fuel Data Privacy Law Push


Law 360 | August 23, 2022

Company Listed: Twitter


The move by Twitter's former security chief to raise the alarm about the company's allegedly glaring cybersecurity deficiencies could further invigorate an already aggressive push by federal lawmakers and regulators to create stronger privacy rules and penalties to protect users' information, experts said.


Twitter is facing heavy congressional scrutiny and the potential for massive regulatory fines after it came to light Tuesday that Peiter Zatko, the company's ex-head of security and a former high-profile hacker, had slammed Twitter's cybersecurity posture and representations in whistleblower complaints he filed last month with the Federal Trade Commission, U.S. Securities and Exchange Commission and U.S. Department of Justice.

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Advent of a new-era Digital India Act - Key aspects to look out


Lexology | August 23, 2022

Company Listed: Twitter


After the withdrawal of the Data Protection Bill, 2021 (‘DPA’) from the Parliament, the Ministry of Electronics and Information Technology (‘MEITY’) is expected to usher in a comprehensive framework for information technology law and regulation, apart from a separate data privacy law. It is widely reported that the Government is proposing to introduce a ‘Digital India’ Act (‘DIA’) that is expected to replace the Information Technology Act, 2000 (‘IT Act’).


The DIA is expected to be a comprehensive framework that would govern aspects such as regulation of intermediaries, provide for digital crimes such as deliberate propagation of misinformation, provide guidelines around women and children safety on the internet, and have a greater regulatory visibility and control over monitoring undesirable content on over-the-top service platforms.

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T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.


Law Enforcement Response Specialist, LATAM – Trust & Safety


TikTok | Mountain View, CA

Posted: August 23, 2022

  • Bachelor’s degree and/or equivalent experience.

  • Minimum 2 years relevant work experience.

  • Fluency in written and spoken English in addition to Spanish and or Portuguese.

  • Strong analytical skills and a proven ability to analyze and accurately process data in a fast-moving environment with tight deadlines.

  • Experience in the use of analytical tools and online research.

  • Knowledge of legal process (e.g., criminal warrants and judicial orders).

  • Be a team player who is willing to tackle challenging issues in a collaborative manner with your teammates in a fast-paced multi-cultural environment.

Program Manager, Trust and Safety

Fox | Los Angeles, CA

Posted: August 23, 2022

  • Experience in online social dynamics and communities.

  • Project management experience, particularly experience managing complex cross-functional initiatives with multiple deadlines and milestones.

  • Strong written and verbal communication skills.

  • Strong quantitative reasoning and comfort with using metrics and data to inform recommendations and deliver analysis.

  • Comfortable collaborating across functions and teams to drive results.

Senior Trust and Safety Investigator

Intuit | Plano, TX

Posted: August 24, 2022

  • 4+ years complex financial crime investigative experience; and/or 3+ years Intelligence Analysis or investigative experience working financial crimes or data loss prevention.

  • Proficient in the use of a personal computer and its applications, including Windows and Windows based applications (Word, Excel, Power Point, Google Sheets, Google Docs, etc.).

  • Experience with CRM applications and DLP toolsets.

  • Customer-focused, with a passion for delivering the best possible customer experience.

  • High level of professionalism, self-motivation and sense of urgency.

  • Change agent and a facilitative team leader with a strong desire to achieve results.

VP, Trust & Safety

Salesforce | McLean, VA

Posted: August 24, 2022

  • Bachelor's degree or equivalent practical experience.

  • 10-15 years proven experience in product management, Trust & Safety, or similar experience.

  • Interest in solving Trust & Safety problems.

  • Demonstrated success leading initiatives and aligning organizations across multiple product lines and influencing the overall direction of a product or a company.

  • Ability to translate product strategy for abuse mitigation into detailed requirements for prototypes and final product development by engineering teams.

  • Familiarity with information security frameworks and compliance.

Risk Analyst, Trust and Safety

Spring | San Francisco, CA

Posted: August 24, 2022

  • We are looking for a critical thinker who has analytical and problem solving skills.

  • A person who is passionate about content moderation who can effectively separate personal feelings about creator content from policy enforcement.

  • A Risk Analyst should be passionate about improving both Creator and Fan experience.

  • This person must be able to work independently, analyze difficult issues and exercise good judgment.


T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.