August 23, 2022 T&S Newsletter

Early Warning | Policy & Regulations | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.

Is Facebook profiting off hate? It’s complicated

Washington Post | August 22, 2022

Company Listed: Facebook Meta

A new report alleges that Facebook is profiting off white supremacy. The reality is a little more complicated.

The Post revealed this month the findings of a Tech Transparency Project investigation revealing flaws in Facebook’s efforts to fight domestic extremism on its platform. The company promised, after a civil rights audit critical of its approach to racial justice, that it had banned organized hate groups. Yet the investigation discovered that more than 80 of what the researchers define as white supremacist groups have a presence on its site. The report’s chief concern is the monetization of searches for some of these groups: If a user looked up “Universal Aryan Brotherhood,” for instance, a Rolling Stone ad may surface, the study said.

That meant that Facebook was making money off someone poking around its site for hateful content. In other cases, the worry was about safety: If a user looked up “Ku Klux Klan,” an ad for a Black church might show up, of particular concern in an age of racially motivated mass shootings.

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Plea for Liz Truss to act after Saudis jail UK student for 34 years over Twitter use

The Guardian | August 22, 2022

Company Listed: Twitter

The foreign secretary, Liz Truss, has been urged to intervene in the “outrageous” case of a Leeds University student jailed in Saudi Arabia for 34 years over her use of Twitter.

Hilary Benn, Labour MP for Leeds Central, said the UK had a “duty” to press for the release of Salma al-Shehab, a Saudi national who had been living in Britain and was detained after returning to visit family last year.

Shehab, who has two young children, was initially jailed for three years for “causing public unrest” and “destabilising civil and national security” after appearing to support activists and dissidents on Twitter.

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Lincoln City: Female referee subjected to misogynistic abuse

BBC News | August 22, 2022

Company Listed: Social Media

Lincoln City's chief executive Liam Scully said match official Rebecca Welch was subjected to abuse from "a small number of our 'fans'".

He said the abuse reflected "poorly on our sport as a whole, and specifically our football club".

Mr Scully praised the vast majority of the 1,633 Lincoln fans who travelled to Cambridgeshire for the game.

To have such vocal and unconditional support was a true reminder of what this football club is about and what we represent," he said.

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Facebook, Instagram, and Now TikTok and Youtube Permanently Bans Andrew Tate

BBC News | August 22, 2022

Company Listed: Instagram, Youtube, TikTok, Facebook Meta

Andrew Tate gets another permanent ban on TikTok. Andrew Tate's name has become so popular on the internet for the past few months.

The TikTok star has been caught by a disheartened audience due to his rather controversial take on things that he preaches all over his social media accounts.

Just recently, Meta owned platforms like Facebook and Instagram have chosen to deal with these controversies seriously and have decided to permanently ban the known personality.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here

UK tells Meta not to 'betray' children with message encryption plans

The National News | August 22, 2022

Company Listed: Meta Facebook

UK Home Secretary Priti Patel has urged the parent company of Facebook and Instagram to introduce measures to protect children from online abuse before encrypted messaging is extended on the platforms.

Failing to do so would be a “grotesque betrayal” of children, she said.

The platforms' parent company, Meta, plans to include a feature where messages are accessed and read only by the sender and recipient.

End-to-end encryption is already used on WhatsApp, a messaging app that is also owned by Meta.

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Law offers help for child victims of exploitation

Yahoo News | August 23, 2022

Company Listed: Social Media

New legislation set to go into effect this weekend will give officers more tools to help child victims of abuse.

Senate Bill 775, which goes into effect on Aug. 28, establishes the Statewide Council on Sex Trafficking and Sexual Exploitation of Children, which will collect data on the subject and develop practices regarding response to these kinds of situations. It also allows quicker involvement from law enforcement officials who, if they have reasonable cause to believe the child is in imminent danger, can take temporary custody of the child without the consent of the child's parents.

Lonnie Bishop, an investigator with the Buchanan County Sheriff's Office, shared information and statistics regarding human trafficking, specifically domestically involving minors, from a partner study between THORN and Texas Christian University.

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Snapchat Reaches Settlement in Illinois Lawsuit: Here's What to Know

NBC Chicago | August 23, 2022

Company Listed: Social Media

A multi-million dollar settlement has been reached in a class-action lawsuit in Illinois involving Snapchat's parent company.

The lawsuit accused the social network of violating Illinois' Biometric Information Privacy Act by illegally collecting users' biometric information without their consent, according to court documents. It was filed in May in the U.S. District Court for the Northern District of Illinois.

As of Monday, a $35 million settlement had been reached in the case, though that amount still needs to go through a final approval hearing, which is scheduled for November.

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Priti Patel urges Meta to give up on end-to-end encryption plans

The Guardian | August 22, 2022

Company Listed: Social Media

Priti Patel has hit out at Facebook’s plans to encrypt direct messages, even as the company is facing criticism in the US for failing to protect the privacy of women seeking abortions.

The UK home secretary has urged Meta, which owns Facebook and Instagram, as well as WhatsApp, to give up on its intentions to apply “end-to-end encryption” to direct messages sent from Messenger and Instagram.

The technology, already enabled on WhatsApp, prevents anyone other than the sender and recipient of a message from accessing its contents – including Facebook itself, as well as law enforcement and state security agencies.

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T&S Good News

Some of the good news in the T&S industry that leaders want to know

Social Media: How Secure Are Our Data

Global Trade Mag | August 22, 2022

Company Listed: Social Media

Social media plays a vital role in our lives. It keeps us connected to our friends and family, helps us stay up-to-date on current events, and allows us to express ourselves creatively.

As more and more social media platforms store data, securing our accounts and protecting our information is increasingly important. Managed IT Services Alpharetta can help you do just that.

Securing your data and backing up your account information can help you avoid the headache of having your account hacked or compromised. In addition, they can also help you monitor your account activity and keep an eye out for any suspicious activity.

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T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Manager, Trust & Safety Communications

DoorDash | Seattle, WA, USA

Posted: August 23, 2022

  • A roll-up-your-sleeves attitude, meticulous attention to detail, and out-of-the-box thinking, coupled with a true team spirit and the ability to juggle projects and priorities, are what makes this group so effective

  • A role on this team will require expertise in media relations, policy communications, and issues management

  • You have 5+ years experience in trust and safety communications, crisis management or public affairs

  • You have experience working in fast-paced, fluid and challenging environments, and are preferably familiar with the tech space and related issues

  • You have a deep understanding of the media and what makes a story, and a proven record of successfully managing journalists and shaping stories

  • You are a strong writer and able to distill complex issues into clear, easy-to-understand messages

Policy Enforcement Manager, Content Ratings, Trust and Safety

YouTube | San Bruno, CA, USA

Posted: August 23, 2022

  • Bachelor's degree or equivalent practical experience in trust and safety or policy

  • 3 years of experience working with policies

  • Experience working in an operations capacity (e.g., sales, finance, business operations, vendor management, managing process improvements, etc.)

  • Experience with data analysis (e.g., pivot tables, databases, dashboards, SQL, etc.)


What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.

Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).

How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at to improve your hiring chances and start doing meaningful work that helps people.