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August 16, 2022 T&S Newsletter



Early Warning | Policy & Regulations | Good News | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


How Frustration over TikTok Has Mounted in Washington


NY Times | August 14, 2022

Company Listed: TikTok


Early last year, Senator Marco Rubio, a Florida Republican, and Jake Sullivan, President Biden’s national security adviser, met to discuss China and industrial policy. During their conversation, Mr. Rubio raised his worries about Beijing’s influence over TikTok, the Chinese-owned viral video app.


Under former President Donald J. Trump, TikTok had been embroiled in questions over whether it could compromise U.S. national security by sharing information about Americans with China. The issue, which was never resolved, was inherited by the Biden administration. Mr. Sullivan “shared our concerns,” Mr. Rubio said in an interview.

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U.K. Police Investigate Online Threat to J.K. Rowling


NY Times | August 14, 2022

Company Listed: Social Media, Twitter


The authorities in the United Kingdom said on Sunday that they were investigating an online threat against the author J.K. Rowling after she offered support on social media to Salman Rushdie, the novelist who was attacked last week at an event in western New York.


Hours after the attack on Mr. Rushdie, who was stabbed roughly 10 times as he prepared to speak at the Chautauqua Institution, Ms. Rowling tweeted her condolences. She first wrote on Twitter, “Horrifying news,” then added: “Feeling very sick right now. Let him be OK.

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Steve Toussaint reveals racist abuse after being cast in House of the Dragon


The Guardian | August 16, 2022

Company Listed: Social Media


Steve Toussaint has revealed he received racist abuse online after he was cast as Corlys Velaryon in the upcoming Game Of Thrones prequel House of the Dragon.


The 57-year-old British actor has previously starred in Doctor Who, Line of Duty and Death in Paradise.


Speaking to the Radio Times about his lead role in the highly anticipated HBO series, Toussaint said: “When they announced [my casting], one of the first things I saw on social media was a drawing of the character [from the books] next to a picture of me.

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Police investigate alleged child abuse viral videos


New Straits Times | August 16, 2022

Company Listed: Social Media


The police have opened an investigation paper into two videos showing alleged child abuse, which went viral on social media, yesterday.


Sentul police chief Assistant Commissioner Beh Eng Lai said both five-second videos showed a woman hitting a child hard with her hand in an incident believed to have happened in May.


He said the videos that were uploaded on Facebook also showed the child crying after being hit and was forced to eat something.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


On TikTok, Election Misinformation Thrives Ahead of Midterms


NY Times | August 14, 2022

Company Listed: TikTok


In Germany, TikTok accounts impersonated prominent political figures during the country’s last national election. In Colombia, misleading TikTok posts falsely attributed a quotation from one candidate to a cartoon villain and allowed a woman to masquerade as another candidate’s daughter. In the Philippines, TikTok videos amplified sugarcoated myths about the country’s former dictator and helped his son prevail in the country’s presidential race.


Ahead of the midterm elections this fall, TikTok is shaping up to be a primary incubator of baseless and misleading information, in many ways as problematic as Facebook and Twitter, say researchers who track online falsehoods. The same qualities that allow TikTok to fuel viral dance fads — the platform’s enormous reach, the short length of its videos, its powerful but poorly understood recommendation algorithm — can also make inaccurate claims difficult to contain.

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TikTok and WeChat algorithms were revealed to local authorities


Giz China | August 15, 2022

Company Listed: TikTok


In China, an extraordinary event took place – local IT giants, from Tencent Holdings which onws WeChat to ByteDance which owns TikTok, for the first time provided the authorities with information about the algorithms on which their systems operate. Experts do not rule out that such measures are theoretically capable of compromising highly guarded corporate secrets.


On Friday, the local regulator released a list of 30 algorithms that companies like Alibaba Group Holding and Meituan use to collect user data. Make personalized recommendations and manage content. Only brief descriptions of the algorithms are available to the public, but the authorities have received much more detailed information.

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T&S Good News

Some of the good news in the T&S industry that leaders want to know


How do I keep my children safe online? Advice from the front lines, including teens themselves


USA Today | August 15, 2022

Company Listed: Social Media


Modern technology has done many great things in this world, but making parenting easier is not one of them. Kids and parents face more worries today than ever before when it comes to staying safe online. Social media, cyberbullying, screen addiction, porn – all of those and the struggle and concern around them are real.

Read More


T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Supervisor Trust and Safety

Aston Carter | Tempe, AZ

Posted: August 14, 2022

  • Must have 2+ years of supervisor experience managing a team.

  • Investigating Skills, Data Entry, Fraud, Trust and Safety.

  • 1+ years of work experience investigating fraudulent activity in a high demand environment.

  • Data competency, including the ability to answer inquiries from internal partners.

  • Proficiency in identifying trends and product/operational countermeasures.

  • Proficiency in operating autonomously while working with internal partners.

Trust and Safety, Quality/Training Supervisor

Teleperformance | Port St. Lucie, FL

Posted: August 14, 2022

  • Higher, secondary specialized education, Bachelor's degree is preferred.

  • 4+ years of work experience working within a QA capacity.

  • 3+ years of work experience working in T & S Quality role.

  • 1+ years clientservice-related work experience.

  • Fluent in English and regional language as per the requirement.

Trust and Safety Representative

Sittercity Incorported | Chicago, IL

Posted: August 15, 2022

  • 1-3 years of experience in customer support or trust & safety role.

  • Demonstrated ability to handle confidential and sensitive information with discretion.

  • Attention to detail and powerful observational skills.

  • Strong written communication.

  • Reliable at-home high speed internet.

  • Have a customer-centric point of view and communicate with a kind and enthusiastic tone across all contact channels.

Regional Product Policy Lead Trust and Safety Product Policy Latin America

ByteDance | Mountain View, CA

Posted: August 16, 2022

  • Must have a Master's degree in Public Policy, Public Administration, Journalism, or a related field, and 5 years of experience in the offered position or a position in a related occupation.

  • Analyzing socio, political, and cultural landscape in Latin America, including safety-related challenges, political dynamics, regulatory trends and current events.

  • Advocating the digital policy ecosystem with a network of actors in Latin America, from known tech experts to civil society.

  • Drafting enterprise-level corporate policies in compliance with regulatory requirements and international standards for platform technologies.

  • Negotiating policy development and implementation amongst stakeholders with competing priorities.

Risk Analyst - Trust and Safety

Dapper Labs | United States

Posted: August 16, 2022

  • Undergraduate degree, technical certificate, or relevant work experience.

  • Experience with data analysis, investigations, and an understanding of how fraudsters think.

  • Knowledgeable in card-not-present fraud schemes, its risk prevention methods and detection tools for digital and virtual goods.

  • Experience mitigating online fraud, such as account takeover, phishing, online card testing, etc.

  • Strong verbal and written communication skills.

  • Creative thinker who considers problems from a customer perspective while being pragmatic and solutions oriented when solving them.

T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.