August 03, 2022 T&S Newsletter

Early Warning | Policy & Regulations | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.

Ofcom tells social media giants to tackle online abuse of footballers

The Times | August 02, 2022

Company Listed: Social Media

Social media companies have been warned by the broadcasting regulator Ofcom to step up measures to tackle online abuse after research revealed that some Premier League players are targeted with hateful posts every day.

Cristiano Ronaldo and Harry Maguire were the stars who received the most abuse, with the study showing that eight of the ten most abused players are from Manchester United. Other Premier League stars were also the victims of racist and homophobic posts.

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Reports say 68% of Premier League players abused on Twitter

The Score | August 02, 2022

Company Listed: Twitter

London, Aug 2, 2022 (AFP) - Some 68 percent of Premier League footballers were subjected to abuse on Twitter in the first half of last season, according to a report published by British media regulator Ofcom on Tuesday.

Working with the Alan Turing Institute -- the UK's national institute for data science and artificial intelligence -- Ofcom found that almost 60,000 of more than 2.3 million tweets sent to footballers in England's top flight players during the first five months of the 2021/22 campaign were abusive.

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Social Media Victims Law Center Files Suit against Social Media Giants for the Race-Driven Anguish Suffered by One Small-Town Family

Portada | August 02, 2022

Company Listed: Social Media

The Social Media Victims Law Center (SMVLC), a legal resource for parents of children harmed by social media addiction and abuse, announced that it has filed suit on behalf of Damian Johnson, a single father living in Canton, Ill., and his three children against YouTube, LLC, Meta Platforms, Inc.’s Facebook and Instagram, Snap, Inc. and TikTok, Inc. alleging that their algorithms purposely pushed dangerous race- and gender-based content to his children.

The lawsuit alleges that Johnson’s youngest son, KLJ, nearly killed himself when he attempted the “I Killed Myself Prank” popularized on YouTube, resulting in lifelong disabilities and personality changes; while accusing Instagram and TikTok of using racial profiling algorithms which would direct his oldest son, JAJ, to gun and gang-themed content, and his underaged daughter, KAJ, to receive countless messages from strangers offering her money in exchange for sex and asking her to send sexually explicit photos and videos of herself.

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Gary Lineker: I will not be bullied into self-censorship after ‘ludicrous’ furore over Chloe Kelly tweet

Telegraph | August 02, 2022

Company Listed: Social Media

Gary Lineker says he will not be “bullied” into censoring himself on Twitter after mocking the “ludicrous” furore sparked by a pun he made about Chloe Kelly’s celebration of the goal that secured European Championship glory for England Women.

Lineker vowed to continue to post “funny” comments on the social media site in defiance of the response to what feminist campaigners branded a “misogynist” remark in relation to Kelly removing her shirt and exposing her sports bra after scoring the winner in Sunday’s Euro 2022 final.

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Mother sues Facebook, claiming harm to addicted teenage daughter

FOX | August 03, 2022

Company Listed: Facebook

A Colorado mother has filed a lawsuit against Facebook and its parent company, Meta, alleging the social media platform harmed her 13-year-old daughter.

Cecelia Tesch of Pueblo filed the federal lawsuit in U.S. District Court in Denver last month on behalf of her daughter— listed as "R.P." in court documents obtained by FOX Television Stations.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here

Meta faces lawsuit for allegedly collecting patient health data without consent. Facebook may have violated patient privacy laws

Engadget | August 02, 2022

Company Listed: Facebook

Meta may have scooped up sensitive medical information without consent. The Verge reports that two proposed class-action lawsuits accuse the company and hospitals of violating HIPAA, the California Invasion of Privacy Act and other laws by collecting patient data without consent. Meta's Pixel analytic tracking tool allegedly sent health statuses, appointment details and other data to Facebook when it was present on patient portals.

In one lawsuit from last month, a patient said Pixel gathered data from the UC San Francisco and Dignity Health portals that was used to deliver ads related to heart and knee issues. The second lawsuit, from June, is broader and claims at least 664 providers shared medical info with Facebook through Pixel.

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New Zealand lawmakers advised to delete TikTok over fears of data theft by China

Republic World | August 02, 2022

Company Listed: TikTok

In New Zealand, members of the parliament have been warned not to use TikTok at work and urged to delete the app entirely due to concerns that their data could be accessed by the Chinese government. Last week, House Speaker Trevor Mallard sent a message to all parties warning MPs to not use the social media platform on their parliamentary phones and devices because it "could pose a security risk.

The Speaker also advised MPs to delete TikTok from their official phones, but added that if they choose to keep it, they should check settings to "make sure you are comfortable with the permissions you have granted" and "remove its ability to access your location," The Guardian reported. Several media reports have previously warned that the platform is harvesting vast amounts of personal data from its users.

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Solon refiles bill regulating minors’ use of social media

CNN | August 02, 2022

Company Listed: Social Media

A bill has been filed at the House of Representatives seeking regulation on children’s use of social media platforms.

Laguna Rep. Dan Fernandez refiled House Bill No. 543, or the Social Media Regulation and Protection Act of 2019, to push for “legislation that puts children’s well-being on the top priority.” The proposed measure would not only strengthen the privacy and security of children and minors, but also champion consumer protection, he added.

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Social media influencers may soon need to display body-image warning on edited photos

Eastern Eye | August 02, 2022

Company Listed: Social Media

In March 2019, the Independent reported that a YouGov and Mental Health Foundation survey consisting of 6,000 people had found that one in five people (20 percent) felt shame and just over one-third (34 percent) felt “down or low” in the previous year because of their body image.

Now, the Health and Social Care Committee in the UK, wants the government to quickly introduce new laws, says the BBC.

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EU to open office in San Francisco to focus on tech regulation

Silicon Republic | August 02, 2022

Company Listed: Social Media

The European Commission is establishing an office in San Francisco to liaise with tech companies based in the US and help them comply with EU regulations.

According to the Wall Street Journal, the new EU office will open on 1 September and be headed by Gerard de Graaf, a key EU official who played an important role in the landmark tech legislation passed last month.

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T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.

Sr. BIE, Trust & Safety

Amazon | Nashville, TN

Posted: August 02, 2022

  • A successful candidate will have experience diving deep into data to support projects and strategic direction.

  • You should have strong analytical and project management skills.

  • Above all else, you should obsess over the safety and experience of our drivers.

  • Minimum of 10 years of industry experience.

  • Programming skills to extract, transform, and clean large (multi-TB) data sets.

  • Experience in scripting for automation (e.g. Python) and advanced SQL skills.

Manager, Trust & Safety Policy

Built In | San Francisco, CA

Posted: August 02, 2022

  • 7+ years leading Trust & Safety policy development in technology or transportation industries.

  • 5+ years people management experience, ideally leading other areas of Trust & Safety expertise.

  • High energy and motivational leadership with a strong ability to influence direct reports, cross-functional peers, and senior leaders.

  • Experience aligning diverse sets of stakeholders to drive decision making around policy vision and operational execution.

  • Demonstrated ability to work in a fast-paced, constantly evolving work environment.

  • Experience working in a high-growth, technology or transportation focused industry.

Lead Software Engineer, Trust & Safety

Genius | California

Posted: August 03, 2022

  • Minimum of 10+ years engineering experience, exposure to Trust & Safety an added bonus.

  • Experience in a senior or lead role and a track record of leading/mentoring other engineers.

  • Substantial knowledge of React, Angular, TypeScript, JavaScript.

  • Full-stack engineering experience with Golang.

  • Experience designing and building real-world web applications and javascript libraries with cross browser support.

  • A focus on safety and a desire to uncover and understand the full specifications of a problem before acting.

  • At MediaLab, we rely on a range of backgrounds, experiences, and ideas.

Escalations Manager, US Trust & Safety: Monetization & LIVE

TikTok | Mountain View, CA

Posted: August 03, 2022

  • 3-5 years of professional experience in the technology industry, government, communications, academia, civic society, or equivalent relevant experience with a particular emphasis on risks associated with platform monetization policy or/and livestreaming products.

  • Ability to thrive in ambiguous environments, identify trade-offs, and make grounded decisions in complex and high-pressure situations.

  • Ability to communicate complex concepts to broader stakeholders without shared subject matter expertise.

  • Demonstrated systematic thought process regarding policy and thorough operational experience.

  • Demonstrated critical thinking skills and interest in ethics and policy.

  • Highly organized with experience prioritizing multiple functions and tasks while managing time efficiently without compromising quality.

VP of Digital Transformation (Trust & Safety)

Teleperformance | Denver, CO

Posted: August 03, 2022

  • Smart and Decisive with Data: The ability to identify patterns across situations that are not related and to identify fundamental or underlying issues in complex problems using data.

  • Transformational Leader - Empathy, E.I. & Resilience: Awareness and understanding of your strengths, limitations, values, how you best perform, and your ability to manage feelings, thoughts, and behaviors - leading to successful interactions and relationships.

  • Agile Mindset: Promote the culture of continuous feedback and improvement, allowing teams to react quickly to change, preventing issues by progress speed optimization, and enabling teams to re-route as necessary, based on the dynamic BPO cadence.

  • Adaptability: The ability to effectively adapt to various situations, individuals, or groups, understand and appreciate different and opposing perspectives, adapting the approach as the requirements change.

  • Global Thinker: The ability to develop a broad, big-picture view of Teleperformance and its mission, considering threats, trends, opportunities, and stakeholder focus, links long-range vision to daily work.


What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.

Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).

How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at to improve your hiring chances and start doing meaningful work that helps people.