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April 28, 2022 T&S Newsletter



Early Warning | Policy & Regulations | Good News | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


Twitter abuse victims fear Musk's plans, but may not quit


Washington post | April 27, 2022

Company Listed: Twitter


Perhaps no group of people is more alarmed about Elon Musk's apparent plan to make Twitter a free speech free-for-all than those most likely to be targeted for harassment: women, racial minorities and other marginalized groups.


They fear that a more hands-off approach to policing the platform will embolden purveyors of hate speech, bullying and disinformation to ratchet up their bad behavior — a possibility Musk has done little to dispel.

Read More


Elon Musk's 'free speech' takeover part of new corporate activism wave


Washington post | April 27, 2022

Company Listed: Twitter


Elon Musk’s purchase of Twitter is expected to go down in history as one of the largest hostile takeovers of all time.


But unlike most corporate raiders, who focus on finances, Musk has said he wants to strengthen the company’s position on “free speech,” that he wants it to succeed as the “de facto public town square” and to promote global democracy. He’s even said the economics don’t matter, and put up a significant portion of his own personal wealth to finance the $44 billion deal.


Musk’s vision for Twitter — which he revealed even before he was briefly the largest investor in the company — reflects a new trend threatening corporate boardrooms: a growing tendency by shareholders to demand reform from companies, not just better financial performance.

Read More


Twitter, Musk and Why Online Speech Gets Moderated


Washington post | April 27, 2022

Company Listed: Twitter


When the World Wide Web opened for public use in 1991, its enthusiasts proclaimed a new era of unfiltered free expression. That was before the internet in general, and social media platforms in particular, proved to be such effective places to spread misinformation about important matters such as Covid-19 and vaccines, disinformation (intentional falsehoods) about politics and elections, plus all manner of conspiracy theories and hate speech. Social media platforms have faced enormous scrutiny over which content it silences, and which it amplifies. That’s the backdrop as Elon Musk pursues his deal to take ownership of Twitter Inc., vowing to prioritize free speech.

Read More


Truth Social Review: Trump’s Uncensored Social App Is Incomplete


NY Times | April 27, 2022

Company Listed: Social Media


When Elon Musk sealed a deal to buy Twitter for $44 billion this week, another social networking product surged to No. 1 in Apple’s App Store: Truth Social, the flagship app of former President Donald J. Trump’s fledgling social media company.


The heightened interest in Truth Social, which debuted in February, was driven by a recent tech upgrade of the app that allowed a flood of users to join it. At the same time, there is more uncertainty about Twitter. Some Twitter users deactivated their accounts this week after the news broke that Mr. Musk was buying the site and questions arose about how he might change the platform.

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Let’s Be Clear About What It’s Like to Be Harassed on Twitter


NY Times | April 27, 2022

Company Listed: Twitter


The Tesla co-founder and chief executive Elon Musk is set to shortly become the new owner of a slightly used social media platform with more than 217 million daily users. He has said very little about how he plans to make the business work, but one thing is clear: He is really, really preoccupied with how we talk on the platform and appears intent on rolling back some of its moderation policies in order to allow all legal speech on Twitter.


“Free speech is the bedrock of a functioning democracy, and Twitter is the digital town square where matters vital to the future of humanity are debated,” Mr. Musk said in his announcement of the deal. He professes to have a healthy tolerance of criticism. “I hope that even my worst critics remain on Twitter, because that is what free speech means,” he tweeted.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


Why is the U.S. still probing foreign visitors’ social media accounts?


Washington post | April 26, 2022

Company Listed: Social Media


The day he took office, President Biden revoked President Donald Trump’s ban on travel from primarily Muslim countries, calling it “a stain on our national conscience.” In the same proclamation, Biden ordered a policy review encompassing a related component of Trump’s “extreme vetting” program: a State Department policy requiring nearly 15 million visa applicants per year to submit their social media handles to the U.S. government.

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Musk's Twitter ambitions to collide with Europe's tech rules


Washington post | April 27, 2022

Company Listed: Twitter


LONDON — A hands-off approach to moderating content at Elon Musk’s Twitter could clash with ambitious new laws in Europe meant to protect users from disinformation, hate speech and other harmful material.


Musk, who describes himself as a “free speech absolutist,” pledged to buy Twitter for $44 billion this week, with European Union officials and digital campaigners quick to say that any focus on free speech to the detriment of online safety would not fly after the 27-nation bloc solidified its status as a global leader in the effort to rein in the power of tech giants.

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How Musk could burst Obama’s ‘disinformation’ bubble


Washington post | April 27, 2022

Company Listed: Social Media


What if everything you know about “disinformation” is wrong? We could soon find out. The once-obscure concept surged to prominence after the 2016 election as analysts tried to explain right-wing and populist movements in Western democracies. But with Elon Musk’s acquisition of Twitter and accompanying free-speech pledge, the disinformation bubble may be bursting.

Read More


Social media regulation: why we must ensure it is democratic and inclusive


Yahoo News | April 27, 2022

Company Listed: Social Media, Twitter

News that the world’s richest man, Elon Musk, is buying Twitter has sent the world into a spin, dividing those who advocate for unfettered free speech – like Musk – and those who believe that some platforms wield too much power and influence. But the ultimate outcome for Twitter may depend heavily on social media regulation.


Chris Philp, the UK minister for technology and digital economy, recently gave a speech about the government’s plan for digital regulation through its proposed online safety bill, promising a “light-touch” approach, but which “supports a thriving democracy”. Now the government has warned Musk that Twitter will have to comply with the new UK legislation.


This isn’t the only kind of regulatory challenge facing social media companies. After Facebook and Twitter removed Russian state media from their sites at the end of February, the Russian communications regulator Roskomnadzor blocked access to the platforms, citing discrimination.

Read More


T&S Good News

Some of the good news in the T&S industry that leaders want to know


Elon Musk bets Twitter users will like a more freewheeling platform


Livemint | April 27, 2022

Company Listed: Twitter


Elon Musk has pledged to adopt a more hands-off approach to speech on Twitter Inc., but a warning Tuesday from a top European regulator shows it may not be as simple as shelling out $44 billion for the social-media platform and taking it private.


The internal market commissioner at the European Union cautioned Mr. Musk a day after he struck a deal to buy Twitter that he would need to follow the bloc’s new rules on content moderation.

Read More


T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.


Senior Trust & Safety Specialist


Snap Inc. | San Francisco, CA, USA

Posted: April 27, 2022

  • You are a well respected member of the team and focus on achieving results

  • Ability to problem solve, both independently and with peers, and to structure ambiguous business challenges into actionable plans

  • Strong analytical skills, including working with large data sets to solve business problems, and providing practical business insights via data visualization software (Advanced EXCEL, Looker,, etc.)

  • Background working effectively with cross-functional teams and management

  • Great judgment and excellent leadership skills

  • Bachelor’s degree or equivalent work experience

  • 3+ years of experience working in technology, safety, or a related field

Trust & Safety Project Manager, WhatsApp


Meta | Fremont, CA, USA

Posted: April 28, 2022

  • 3+ years of work experience in role involving strategic/analytical initiatives (operations, project management, consulting experience, data analysis or technical systems)

  • Experience with program management using strategic, analytic and creative evaluation with a focus on end goal upstream problems solving

  • Experience with assessing, analyzing and resolving complicated issues, and distill that complexity into simple and concise communication

  • Experience building connections with cross-functional partners and team members through effective communication and collaboration, while delivering results in a goal-oriented environment

  • Experience working in a global cross-functional environment across multiple time zones with competing deadlines

  • Self-starter, intellectually curious and creative individual with experience operating in ambiguity

Learning & Development, Business Partner - Trust & Safety


TikTok | Mountain View, CA, USA

Posted: April 28, 2022

  • Self started with strong strategic structured thinking and result-oriented

  • Culture and soft skills

  • Ability to effectively influence and partner with stakeholders and across cross-functional teams

  • Experience with the Tech industry and its pace

  • Excellent exec

  • Excellent facilitation skills with the ability to positively engage and inspire stakeholders;

  • Degree and language proficiency

  • English proficiency

Machine Learning Engineer - Trust and Safety


Zoom | Boston, MA, USA

Posted: April 27, 2022

  • MS or PhD in Computer Science, Engineering, Statistics, or related fields

  • 3+ years of software engineering experience with 2+ years focus on Machine Learning

  • Fundamentals in Linear Algebra, Statistics and Machine Learning

  • Proficiency in Python or Java

  • Experience on ML models and algorithms such as anomaly detection, clustering, multi-class classification with booster algorithms

Global Operations Program Manager, Trust & Safety


Tinder | United States

Posted: April 27, 2022

  • You are a strong teammate that can also work autonomously

  • If you are meticulous and can implement well under pressure, we want to hear from you

  • Minimum of 3-5+ years of working experience in program management while touching Trust & Safety

  • Experience working with global operations teams across numerous time zones in a fast-paced online/community support environment

  • Experience working with product and engineering teams

  • Experience working with and delivering policy/process improvements at scale

  • Experience influencing without authority

  • Experience comfortably presenting risk to senior management and a shown ability to communicate to executive leadership

  • High EQ and a passion for uniting people behind a common goal


T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.