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April 25, 2022 T&S Newsletter



Early Warning | Policy & Regulations | Good News | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


YouTube comments bombarded with porn and scam links targeting channels with millions of young fans


Inews | April 24, 2022

Company Listed: YouTube


Spam commenters are flooding popular YouTube channels with links containing suspected scams and directing young audiences towards pornographic websites.


An investigation found comments sections on channels such as that of MrBeast – a YouTuber famous for viral stunts with more than 94 million subscribers – were bombarded with spam comments despite YouTube claiming to have addressed the problem in 2019.


Using an open-source spam detection algorithm, our investigation found that on a number of popular channels with millions of subscribers, spam comments made up around one in five comments.

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A Woman's Guide to the Most Toxic Trolls on the Internet


Wired | April 24, 2022

Company Listed: Social Media


ONE OF THE most surprising phenomena I’ve encountered since I began making television appearances in 2017 is the sudden proliferation of men in my Twitter mentions, my email inbox, my Instagram and Facebook followers, and my direct messages. The most innocuous (but still unsettling and creepy) ones simply follow you in droves on their social media platform of choice after an appearance. I get off the air, and within minutes, my Facebook or Instagram account is flooded with notifications of man after man after man staring at me from behind their avatars after quietly clicking the follow button. On Twitter, the platform most aligned with my work, where I have tens of thousands of anonymous followers, I would think nothing of it. But the idea that these men have sought out the personal platforms where I often share images of myself, and done so immediately after seeing me on television, makes my skin crawl. I can think of a single time when a young woman followed me on Instagram after a TV appearance; she sent me a message to tell me how inspiring she found my commentary. The men, on the other hand, mostly just lurk, sometimes liking long strings of my selfies in binges of scrolling and double-tapping.


Unfortunately there are many denizens of the internet who are much more vocal than the lurkers. It is helpful to be acquainted with their various incarnations before you encounter them so you do not mistake their initial approach as anything other than bad-faith. They burst violently into your mentions and your life like the Kool-aid man, demanding your attention, hawking opinions that they believe are unarguably, manifestly correct and indispensable. “PAY ATTENTION TO ME!” they bellow. “MY OPINION MATTERS!”

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Creating a family safety plan could help prevent child abuse


Abc4 | April 24, 2022

Company Listed: Social Media


SALT LAKE CITY, Utah (ABC4 Utah) – April is National Child Abuse Prevention Month and as the country focuses on how to protect it’s greatest “natural resource” – children – there are things families can do close to home to help education both children and adults about appropriate behavior and abuse prevention safety.


According to Prevent Child Abuse Utah, one in seven children will be sexually abused by age 18. And 90% of the time, children are sexually abused by someone they know and trust. Prevent Child Abuse Utah is a Utah-based non-profit working to educate adults and children about abuse prevention.

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Russia fines Google, Facebook for failing to delete banned content


Arabnews | April 25, 2022

Company Listed: Google, Facebook


A Russian court said on Tuesday it has fined US technology giants Google and Facebook Inc. over a failure to delete content that Moscow deems illegal, the latest development in an escalating standoff between Russia and Big Tech.


Russia has already placed a punitive slowdown on US social network Twitter for not deleting banned content, part of a push by Moscow to rein in Western tech companies and beef up what it calls its Internet “sovereignty.”


Facebook was fined 26 million roubles ($353,890) in total, on eight separate counts, while Alphabet Inc’s Google was ordered to pay a total of 6 million roubles for three different offenses, Moscow’s Tagansky District Court said.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


New B.C. research measures climate anxiety from social media


Vancouversun | April 25, 2022

Company Listed: Social Media


A group of B.C. researchers have launched a project to monitor climate change-related anxiety in the hopes of providing front-line health care workers and policy-makers with better tools.


The project — based on studies conducted during last years’ heat dome and atmospheric river events — aims to understand how climate change is impacting Canadians’ mental health.


“There’s lots of things that inform people’s worries and anxieties,” said Kiffer Card, lead researcher at SFU. “Not just weather related events, but also what they’re hearing in the media, what they’re hearing in social media.”

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EU law targets big tech companies over hate speech, disinformation


Financial Express | April 24, 2022

Company Listed: Social Media


Big tech companies like Google and Facebook parent Meta will have to police their platforms more strictly to better protect European users from hate speech, disinformation and other harmful online content under landmark EU legislation approved early Saturday.


European Union officials clinched the agreement in principle on the Digital Services Act after lengthy final negotiations that began Friday. The law will also force tech companies to make it easier for users to flag problems, ban online ads aimed at kids and empower regulators to punish noncompliance with billions in fines.

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EU enacts landmark social media law to end self-regulation by big tech


Maktoobmedia | April 24, 2022

Company Listed: Facebook


The European Union on Saturday passed a landmark law that seeks to reduce social media’s harmful effects by requiring Big Tech corporations to quash disinformation and illicit content on their platforms or else face multibillion-dollar fines.


The Digital Services Act (DSA) would compel Facebook, YouTube, TikTok, Twitter, and other platforms “to set up new policies and procedures to remove flagged hate speech, terrorist propaganda, and other material defined as illegal by countries within the European Union,” the New York Times reported.


“The law aims to end an era of self-regulation in which tech companies set their own policies about what content could stay up or be taken down,” the newspaper noted. “It stands out from other regulatory attempts by addressing online speech, an area that is largely off-limits in the United States because of First Amendment protections.”

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EU officials agree on tech rules


Arkansasonline | April 25, 2022

Company Listed: Google, Facebook


BRUSSELS -- Big tech companies like Google and Facebook parent Meta will have to police their platforms more strictly to better protect European users from hate speech, disinformation and other harmful online content under landmark EU legislation approved early Saturday.


European Union officials clinched the agreement in principle on the Digital Services Act after final negotiations that began Friday. The law will also force tech companies to make it easier for users to flag problems, ban online ads aimed at kids and empower regulators to punish noncompliance with billions in fines.


The Digital Services Act, one half of an overhaul for the 27-nation bloc's digital rule book, helps cement Europe's reputation as the global leader in efforts to rein in the power of social media companies and other digital platforms.

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T&S Good News

Some of the good news in the T&S industry that leaders want to know


Twitter bans 'misleading' climate change ads


Wio news | April 25, 2022

Company Listed: Twitter


Twitter on Friday banned ads that deny the reality of climate change.


Twitter's announcement on Earth Day came as it tries to fend off an unwanted takeover bid by billionaire Elon Musk, who has said he thinks people should be able to say pretty much whatever they want on the platform.


"Misleading advertisements on Twitter that contradict the scientific consensus on climate change are prohibited, in line with our inappropriate content policy," Twitter global sustainability manager Casey Junod said in a blog post.

Read More


T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.


Senior Analyst, Trust and Safety, Search Knowledge

Google Inc. | San Francisco, CA, USA

Posted: April 24, 2022

  • Bachelor's degree or equivalent practical experience

  • 5 years of experience in data analysis, working with databases and querying (e.g., SQL, MySQL, Hadoop, and Python)

  • Experience relaying communications between technical and non-technical teams

  • Experiences in qualitative or quantitative analysis

  • Knowledge of and interest in how the Internet works, search engines, the web industry, and technologies

  • Ability to present clear solutions with excellent attention to detail

  • Ability to work in a fast-paced, rapidly changing, and ambiguous environment

  • Excellent project management, structured and logical thinking, process optimization, communication, and influencing skills About the job Trust& Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products.

Senior Data Scientist, Trust & Safety Research & Algorithmic Impact

Spotify | New York, NY, USA

Posted: April 24, 2022

  • You have 5+ years proven professional experience in applied research and statistical analysis

  • You are passionate about working with product teams and Trust & Safety leaders to promote equitable algorithmic outcomes

  • You have the technical competence to perform advanced analytics: coding skills, experience with analytics and visualization tools/libraries (Python, SQL, Tableau, ggplot/matplotlib or equivalent), and experience performing analysis with large datasets

  • You bring experience in experimentation methodologies and statistics, and have basic knowledge of Machine Learning techniques

  • You like to learn, and deeply appreciate the need for interdisciplinary collaboration, and the combination of quantitative and qualitative methods

  • You have the ability to tackle loosely defined problems, and distill the results of complex methods into simple, impactful recommendations for diverse audiences

  • You are a communicative person who values building positive relationships with co-workers and partner teams, and enjoys mentoring and teaching others

Data Analyst Research and Insights Trust and Safety

Google | New York, NY, USA

Posted: April 24, 2022

  • Ability to prioritize tasks, with attention to detail, and well organized to complete workload in a timely and effective manner

  • Ability to clearly communicate technical concepts with multiple cross-regional and cross-functional stakeholders

  • Excellent problem-solving, critical thinking, written and verbal communication, and analytical skills

  • Interest in aptitude in data, metrics, analysis, and trends

Vendor Operations Manager, Google Play, Trust and Safety

Google Inc | Springfield, MA, USA

Posted: April 23, 2022

  • Bachelor's degree or equivalent practical experience7 years of experience in managing vendor operations, consulting, global program management, or a similar role

  • Experience in operational management and stakeholder management

  • Experience influencing and driving change within an organization

  • 3 years of experience managing vendor operations and working with globally managed service providers

  • Experience managing large-scale and dynamic operational projects, with varying resources, priorities, and changing workflows

  • Experience working with dashboards and data

  • Excellent strategic, analytical thinking, and communication skills, with the ability to successfully work across multiple levels of the organization and regions

  • About the job Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products.

Training Lead, Scaled Operations, Trust and Safety, YouTube

Google Inc. | Los Angeles, CA, USA

Posted: April 23, 2022

  • Bachelor's degree in Education, Instructional Design, a related field, or equivalent practical experience.

  • 10 years of experience managing and deploying training programs.

  • Experience managing cross-functional projects in organizations.

  • Experience in people management.

  • Experience building and deploying training to third-party vendors.

  • Experience reporting training progress and evaluating training to understand effectiveness.


T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.