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April 21, 2022 T&S Newsletter


Early Warning | Policy & Regulations | Good News | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


Instagram is pushing people to watch Reels again


Protocol | April 20, 2022

Company Listed: Instagram, TikTok


Last month Instagram decided to finally let users see the most recent posts first in their feed. Now the company is testing something on the opposite spectrum, removing the "recent" tab from the hashtag page. The reason, Instagram said, is to help users connect with "more interesting and relevant content." But really this seems like yet another play to compete with TikTok.


Instagram announced on Twitter Tuesday that users involved in the test now will see just two tabs: Top, where the most popular content will be displayed, and Reels, where you'll see videos (presumably many of which will be lifted straight from TikTok).

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Barack Obama Takes On a New Role: Fighting Disinformation


Nytimes | April 20, 2022

Company Listed: Social Media


SAN FRANCISCO — In 2011, President Barack Obama swept into Silicon Valley and yukked it up with Mark Zuckerberg, Facebook’s founder. The occasion was a town hall with the social network’s employees that covered the burning issues of the day: taxes, health care, the promise of technology to solve the nation’s problems.


More than a decade later, Mr. Obama is making another trip to Silicon Valley, this time with a grimmer message about the threat that the tech giants have created to the nation itself.

In private meetings and public appearances over the last year, the former president has waded deeply into the public fray over misinformation and disinformation, warning that the scourge of falsehoods online has eroded the foundations of democracy at home and abroad.

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YouTube blocks account of Hong Kong's sole leadership candidate


Reuters | April 20, 2022

Company Listed: YouTube


YouTube blocked the account of Hong Kong's sole leadership candidate John Lee on Wednesday because of U.S. sanctions against him, while Facebook owner Meta said he could keep his account but not use payment services.


The move, which has no bearing on his chances of winning office, follows the imposition of U.S. sanctions on Lee and other Hong Kong and Chinese officials in 2020 over what Washington said was their role in curbing the city’s freedoms under a national security law Beijing imposed in June that year.

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Elon Musk Races to Secure Financing for Twitter Bid


Nytimes | April 19, 2022

Company Listed: Twitter


Elon Musk is racing to secure funding for his $43 billion bid to buy Twitter.


Morgan Stanley, the investment bank working with Mr. Musk on the potential deal, has been calling banks and other potential investors to shore up financing for the offer, four people with knowledge of the situation said. Mr. Musk is first focused on raising debt and has not yet begun to seek equity financing for his bid, one of the people said.


Mr. Musk is evaluating various packages of debt, including more senior debt known as preferred debt and a loan against his shares of Tesla, the electric carmaker that he runs, two of the people said. Apollo Global Management, an alternative asset manager, is among the parties considering offering debt financing in a bid for Twitter. The equity he needs is likely to be sizable.

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Medical misinformation can be deadly. So why do so many doctors get away with it?


Cbs19 | April 20, 2022

Company Listed: Social Media


After the first presumptive case of COVID-19 was reported in the state of Oregon in February 2020, Steve LaTulippe, M.D., was seeing patients at his family practice clinic in Dallas, Oregon. His wife also worked with him, fielding calls and directing patients to exam rooms.


According to the Oregon Medical Board, from March through December 2020, LaTulippe and his staff didn’t follow standard state COVID-19 protocols or CDC guidelines in his clinic. They rarely wore masks and only advised patients to wear masks if they were “acutely ill, coughing, or congested.” They also didn’t practice required pre-visit screens and did not follow social distancing guidelines.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


Climate groups say social media companies leave ‘public in the dark’ on misinformation policies


Thehill | April 21, 2022

Company Listed: Social Media


Dominant social media companies fail to disclose their policies to combat climate misinformation, climate and human rights groups said in a new report released Wednesday.


The report, released by Friends of the Earth, Greenpeace and Avaaz, ranked the public policies on climate misinformation from Pinterest, YouTube, Facebook, TikTok and Twitter.

The report said the companies are “largely leaving the public in the dark” about efforts to combat such misinformation.

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Instagram's Updating its Ranking Algorithm to Put More Focus on Original Content


Socialmediatoday | April 20, 2022

Company Listed: Instagram


This could cause some headaches for social media managers and content creators on Instagram, at least in the initial stages of implementation.


Today, Instagram chief Adam Mosseri has announced that Instagram is making update to the way that it ranks content, in order to put more focus on original work.

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Amnesty International blasts new proposed social media regulations in Vietnam


Rfa | April 20, 2022

Company Listed: Facebook, TikTok


An international rights group condemned the Vietnamese government’s plan to adopt new regulations to tighten control over social media platforms in the communist one-party country where leaders already have little tolerance for public criticism or dissent.


The planned amendments to existing law will require social media companies like Facebook and TikTok to remove content and services deemed illegal within 24 hours, block illegal live streams within three hours of notice, and immediately remove content that endangers national security, Reuters reported Wednesday, citing people with knowledge of the matter.

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Apple will soon blur nude photos sent to kids' iPhones


Protocol | April 20, 2022

Company Listed: Apple


Apple is introducing a safety feature that scans messages sent to and from children using AI, starting with phones in the U.K., The Guardian reported.


The feature will scan for nudity when photos are sent or received by children using Apple's messaging app. If the "communication safety in Messages" features is turned on and detects nudity in a received photo, the photo will be blurred, and the receiver will get a warning that the photo might contain sensitive content. Similar features go into effect when a photo with nudity in it is sent by a child, encouraging them not to send the image and giving them to option to “Message a Grown-Up."

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US lawmakers urge Facebook to do more to fight Russia propaganda in Spanish


Rappler | April 21, 2022

Company Listed: Facebook


A group of 21 US lawmakers sent a letter to Facebook chief executive Mark Zuckerberg on Wednesday, April 20, voicing concern about what they called disinformation on the platform aimed at Spanish speakers about Russia’s invasion of Ukraine.


The disinformation is spread by Moscow-backed outlets like RT en Espanol, among others, said the letter, joined by Senators Amy Klobuchar and Ben Ray Lujan and Representative Tony Cardenas and 18 others.

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T&S Good News

Some of the good news in the T&S industry that leaders want to know


Decentralized identity startup Spruce wants to help users control their sign-in data


Techcrunch | April 20, 2022

Company Listed: Google, Facebook


Signing into websites using your Google or Facebook account has become so commonplace that lots of people don’t think twice before doing it. Keeping control over one’s own identity on the internet often requires a substantial sacrifice of convenience, so plenty of users have accepted the status quo of social media platforms being able to access and share their data freely, sometimes even in nefarious ways.


Spruce, a decentralized identity startup, thinks the block chain can fix this. The company won an RFP from the Ethereum Foundation and Ethereum Name Service (ENS) to develop a standardized “sign-in with Ethereum” feature that could be interoperable with web2 identity systems. The goal of allowing users to log in using a cryptographic identifier such as their Ethereum wallet address is to let them control what information a platform receives about them when they sign in rather than automatically surrendering the data to the platform.

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T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.


Program Manager, Revenue Policy (Trust & Safety)

Twitter | Los Angeles, CA, USA

Posted: April 20, 2022

  • Bachelor’s Degree or equivalent education/experience

  • 7-8+ years experience working on relevant issues, preferably at an internet or technology company

  • Advanced knowledge of JIRA (or similar project management tools). Proficiency with other widely-used business systems and tools, such as Confluence.

  • You have a deep understanding of online advertising/monetization and familiarity with policy or compliance

  • You have a consistent record of owning and successfully completing cross-functional projects from planning to implementation

  • You have exceptional analytical, research, and organizational skills

  • You are patient, positive, flexible, open-minded, self-starting, self-motivated, and hard-working

  • You are able to lead numerous projects simultaneously under pressure and time constraints

Policy Specialist, Trust and Safety

Google Inc. | New York, NY, USA

Posted: April 20, 2022

  • Bachelor's degree or equivalent practical experience.

  • 3 years of experience in technology, public policy, or a related field.

  • 2 years of experience working on hate speech/harassment, either in an academic setting, public policy, or a technology related environment.

  • Experience working in technology companies, public policy, or other relevant fields.

  • Project management experience with organization and communication skills, managing projects at an enterprise level.

  • Ability to translate complex issues into simple, clear language, and to collaborate with cross-functional stakeholders and navigate organizational boundaries.

Global Forecast Lead, Trust and Safety, YouTube

YouTube | San Bruno, CA, USA

Posted: April 21, 2022

  • Bachelor's degree in Operations Research, Economics, Mathematics, Statistics, Engineering, Computer Science, a related quantitative field, or equivalent practical experience.

  • 10 years of experience working as a Data Scientist or related role.

  • 8 years of experience developing multivariate forecasting models, using ARIMA, econometric techniques, or industry standard forecasting modeling methodologies.

  • 10 years of experience developing models and algorithms with statistical packages including Python or R.

  • 5 years of people management experience.

  • Experience with bringing structure to unstructured data, data visualization, and presenting to an executive audience.

  • Experience analyzing back office operations (e.g., content moderation, mortgage processing, insurance claims, etc.).

Senior Abuse Analyst, Trust and Safety, Gmail

Google | Seattle, WA, USA

Posted: April 20, 2022

  • Bachelor's degree in Computer Science, Engineering, or a related technical/quantitative field, or equivalent practical experience in risk, abuse, fraud, and/or data protection.

  • 3 years of experience in risk analysis, anti-abuse, fraud investigations/detection/prevention, data science, and/or data analysis.

  • Experience querying (e.g., SQL), building data pipelines/dashboards, and analyzing datasets.

  • Master's degree in Statistics, Applied Mathematics, Computer Science, Engineering, Data Science, Analytics, or related fields.

  • 6 years of experience in coding (e.g., Python, Java), databases, and/or querying (e.g., SQL and MySQL).

  • Experience in complex engineering systems and processes. Experience with machine learning (e.g., regression, classification, clustering) on large datasets.

  • Experience collecting, managing, and synthesizing large data sets and information from disparate sources, statistical modeling, data mining, and data analysis.

Policy Specialist, Global Policy Standards, Trust and Safety

Google Inc. | New York, NY, USA

Posted: April 21, 2022

  • Bachelor's degree or equivalent practical experience.

  • 5 years of work experience in a policy, legal, regulatory, compliance, or technology environment.

  • JD, MBA, or Master's degree.

  • 7 years of work experience in a policy, legal, regulatory, compliance, or technology environment.

  • Experience with policy enforcement operations.

  • Experience with the development and maintenance of policy.

  • Experience with the technology sector and key policy issues affecting the internet (e.g., content moderation, privacy, free expression).


T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.