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April 07, 2022 T&S Newsletter


Early Warning | Policy & Regulations | Good News | Jobs & Careers | T&S FAQs

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T&S Early Warning News

Get ahead of new stories that are impacting the T&S industry.


Attackers Spoof WhatsApp Voice-Message Alerts to Steal Info


Threatpost | April 06, 2022

Company Listed: WhatsApp


Attackers are spoofing voice message notifications from WhatsApp in a malicious phishing campaign that uses a legitimate domain to spread an info-stealing malware, researchers have found.


Researchers at cloud email security firm Armorblox discovered the malicious campaign targeting Office 365 and Google Workspace accounts using emails sent from a domain associated with the Center for Road Safety, an entity believed to reside within the Moscow, Russia region. The site itself is legitimate, as it’s connected to the State Road Safety operations for Moscow and belongs to the Ministry of Internal Affairs of the Russian Federation, according to a blog post published Tuesday.

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Vevo investigates hack of Justin Bieber, Taylor Swift's YouTube channels


Economictimes | April 07, 2022

Company Listed: Social Media


Music hosting service Vevo on Wednesday confirmed that its YouTube channels for Justin Bieber, Taylor Swift and other famous artists had served up videos of a convicted conman after being hacked.


Vevo, which provides music videos to platforms including YouTube, said that it deleted the improperly uploaded content and is investigating the breach.


"Some videos were directly uploaded to a small number of Vevo artist channels earlier today by an unauthorized source," a spokesperson said in response to an AFP inquiry.

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Violating ‘community standards’: Facebook displays warning to potential likers of 2 FB pages


Philstar | April 06, 2022

Company Listed: Facebook


Facebook flagged two pages with millions of followers on the platform that were found to violate some of its community standards.


Attempting to “like” the VinCentiments Facebook page will show the following notice to the Facebook user.


inCentiments, the page of the production group of controversial director Darryl Yap and cinematographer Vincent Asis, has 2,652,736 likes and 5,667,359 followers on the social networking platform as of writing.

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Police Records Show Women Are Being Stalked With Apple AirTags Across the Country


Vice | April 06, 2022

Company Listed: Apple


One year ago this month, Apple unveiled the AirTag, a shiny, half dollar-sized coin with a speaker, Bluetooth antenna, and battery inside, which helps users keep track of their missing items. Attach an AirTag to your purse, keys, wallet, or even your car, and if you lose it, the device will ping every nearby Apple product with Bluetooth turned on to triangulate its location. Those devices send its location back to you on a map, showing where the AirTag has been and its current location.


Police records reviewed by Motherboard show that, as security experts immediately predicted when the product launched, this technology has been used as a tool to stalk and harass women.

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T&S Policies & Regulations

Regulatory news and policy decisions impacting the T&S ecosystem.

Compare and review T&S Policies for dozens of companies here


For Prominent Women on Instagram, DMs Can Be a Cesspool of Misogyny


Nytimes | April 06, 2022

Company Listed: Instagram


A look into the private direct messages of five prominent women on Instagram found a torrent of harassment, including pornographic images and threats of physical and sexual violence, while the perpetrators typically faced little to no consequences, according to a new report released Wednesday.


The report, by the Center for Countering Digital Hate, an international non-profit, was far from the first to identify the urgent need for social media titans to take further steps to curb harassment on their platforms. Many women using Instagram — especially those with large followings — have consistently reported feeling unsafe, and advocates say the relentless harassment threatens to cut women off from one of the world’s most popular online platforms.

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"Pinterest Takes a Stand Against Climate Change Denial With New Policy"


Cnet | April 06, 2022

Company Listed: Social Media


Pinterest on Wednesday unveiled a new policy that specifies the social media platform will remove false and misleading content about climate change.

The digital pinboard site says the new rules makes it the "only major digital platform to have clearly defined guidelines against false or misleading climate change information, including conspiracy theories, across content and ads."


The guidelines are part of Pinterest's broader rules against misinformation. Currently, Pinterest's misinformation policy states it will remove or limit the sharing of false or misleading content that may be harmful. Under the new policy, Pinterest says it will remove climate change denial content, false or misleading content about climate change solutions, posts that misrepresent scientific data and harmful false or misleading content about natural disasters and other emergencies.

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Aussie social media influencers could face up to 5 years in jail under new crackdown on 'finfluencers'


Daily Mail | April 07, 2022

Company Listed: Social Media


Australian influencers caught giving their followers financial advice could be fined up to $1million and face time behind bars in a new federal crackdown.


Content creators who don't have a license to give social media followers advice on budgeting, stocks or investments will be targeted in the initiative.


The Australian Securities and Investment Commission has warned unlicensed influencers will bear the brunt of severe punishments if they continue to tell everyday Aussies how to invest, spend or save their money.

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T&S Good News

Some of the good news in the T&S industry that leaders want to know


"Meta Tries To Break The End-To-End Encryption Deadlock"


Globalcirculate | April 07, 2022

Company Listed: Meta


After years of tech companies and police fumbling and clashing over end-to-end encryption, Meta this week brandished a new tool in its arsenal that may help the social media giant resist government pressure to change course or weaken its plan to implement end-to-end encryption across its private communication services.


On Monday, Meta published a report about the human rights impacts of end-to-end encryption produced by Business for Social Responsibility, a nonprofit focused on corporate impacts. Meta, which commissioned the independent BSR report, also published its response. In a study that took more than two years to complete, BSR found that end-to-end encryption is overwhelmingly positive and crucial for protecting human rights, but it also delved into the criminal activity and violent extremism that can find safe haven on end-to-end encrypted platforms. Crucially, the report also offers recommendations for how to potentially mitigate these negative impacts.

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T&S Careers & Jobs

T&S jobs posted recently, often within the last 24 hours, looking for top talent.

Check out all the recent T&S job postings here.


Policy Enforcement Manager, Content Ratings, Trust and Safety

YouTube | San Bruno, CA, USA

Posted: April 07, 2022

  • Bachelor's degree or equivalent practical experience in trust and safety or policy

  • 3 years of experience working with policies

  • Experience working in an operations capacity (e.g., sales, finance, business operations, vendor management, managing process improvements, etc.)

  • Experience with data analysis (e.g., pivot tables, databases, dashboards, SQL, etc.)

  • Experience with process improvement methodologies such as Lean Six Sigma

  • Experience in content policy, anti-abuse, and reviewing online content

  • Experience building relationships with cross-functional partners across geographies

  • Excellent project management and communication skills

QA Automation Engineer, Trust and Safety

Apple | Cupertino, CA, USA

Posted: April 06, 2022

  • Strong software testing fundamentals with proficiency in Black Box, White Box and Performance testing

  • Expertise in quality assurance processes with hands on experience in crafting test strategies, plans and test cases

  • Experience in developing testing infrastructure for OS\Device applications, Distributed Systems, data intensive and cloud native applications

  • Proficient in Python, Swift, Scala, Java, or similar programming language

  • Experience working with Hadoop, Cassandra, Kafka, Spark, Hive or other big data tools

  • Proven experience with Jenkins or similar CI systems

  • Proven ability to ramp up quickly on both existing and new technologies

  • Outstanding analytical and problem solving skills

  • Experience with iOS, macOS, app development and mobile test automation

Trust & Safety Learning & Development Program Manager

Patreon | San Francisco, CA, USA

Posted: April 07, 2022

  • Learning & Development: Experience in designing, developing, and deploying new hire and continuous learning programs

  • Program Management: Experience leading multiple learning programs within a complex tech company

  • Experience working in a global setting with T&S or Policy leadership

  • Trust and Safety: Experience in UGC or community platform user safety across a range of complex issues such as child safety, adult content, hate speech, harassment, violent extremism, and misinformation

  • Team player and a fast learner with a creative, fun attitude

  • Extremely comfortable with ambiguity

Disinformation Investigations Analyst, YouTube Trust and Safety

YouTube | San Bruno, CA, USA

Posted: April 07, 2022

  • Bachelor's degree or equivalent practical experience.

  • 5 years of experience in intelligence targeting or analysis, trust and safety, scaled operations, government, threat investigations, or cyber security.

  • Experience with open source intelligence tools and methods, analysis and the fusion of all source intelligence into actionable insights.

  • Experience with technical indicators and common cyber investigations techniques.

  • Experience working in a rapidly-changing industry and managing ambiguity while minimizing uncertainty through quantitative and qualitative insights.

  • Experience framing complex problems for diverse audiences, structure analyses, and manage impact.

  • Experience building effective relationships with cross-functional partners across geographies.

Software Engineer II - Commerce, Trust, & Safety

Uber | Austin, TX, USA

Posted: April 07, 2022

  • Bachelor's degree or equivalent in Computer Science, Engineering, Mathematics or related field OR 1-year full-time Software Engineering work experience, WHICH INCLUDES 1-year total technical software engineering experience in one or more of the following areas:

  • Programming language (e.g. C, C++, Java, Python, or Go)

  • Note the 1-year total of specialized software engineering experience may have been gained through education and full-time work experience, additional training, coursework, research, or similar (OR some combination of these)

  • The year of specialized experience is not necessarily in addition to the years of Education & full-time work experience indicated.


T&S FAQs

What is T&S?

Great question (and one the industry hasn’t fully agreed upon). Think of Trust & Safety as the organization that protects social media and Big Tech companies and users from online abuse. As long as users are able to generate content online, time has told us that a minority of these users will create content that is offensive, scandalous, fraudulent, disingenuous, misinformative, hateful, spiteful, and harmful. T&S fights this with flexible policies, resilient operations, and informed detections.


Is T&S interesting?

That depends. If you enjoy stopping bad actors and keeping good people safe, then you’ll love T&S. It requires understanding new technologies and staying on top of breaking issues across society and the world. It also pays Big Tech salaries (no coding skills required).


How do you get into T&S?

That’s the tricky part. The short answer is: not easily. Most T&S orgs are part of Big Tech and (as a result) pay extremely well, so jobs are highly competitive. If you don’t know someone in the industry who can help refer you in, then you can learn more about T&S policies, current events, issues, regulations, and jobs at trustsafetyinstitute.com to improve your hiring chances and start doing meaningful work that helps people.