Media, including image, audio or video, can be edited in a variety of ways. In many cases, these changes are benign, such as a filter effect on a photo. In other cases, the manipulation isn't apparent and could mislead, particularly in the case of video content. We aim to remove this category of manipulated media when the criteria laid out below have been met.
When someone passes away, friends and family can request that we memorialise the Facebook account. Once memorialised, the word "Remembering" appears above the name on the person's profile to help make it clear that the account is now a memorial site and to protect against attempted logins and fraudulent activity. To respect the choices that someone made while alive, we aim to preserve their account after they pass away. We have also made it possible for people to identify a legacy contact to look after their account after they pass away. To support the bereaved, in some instances we may remove or change certain content when the legacy contact or family members request it.
Visit Hard Questions for more information about our Memorialisation Policy and process. And see our Newsroom for the latest tools that we're building to support people during these difficult times.
For victims of murder and suicide, we will remove the following content if it appears on the deceased's profile photo, cover photo or amongst recent timeline posts when requested by a legacy contact or family member of the deceased:
• Visual depiction of the object used in the deceased's death
• Imagery of the convicted or alleged murderer of the deceased
• Content related to the deceased's death
For victims of murder, we will also remove the convicted or alleged murderer from the deceased's profile if referenced in relationship status or amongst friends.
When we have additional context provided by the legacy contact or a family member of the deceased, we may:
For the following Community Standards, we require additional information and/or context to enforce:
When brought to our attention by the legacy contact or a family member of the deceased, we will:
• Remove violating comments on a memorialised profile, which would typically require the individual to self report so that we know that they are unwanted
• Remove praise or support for the death, disease or harm of the deceased person on a memorialised profile
• Change the deceased's individual's privacy settings from public to friends-only when there is harmful content on the profile
• Change a violating account name on the profile of the deceased individual