Trust and Safety UX Researcher


Cupertino, CA

United States



Date Posted:

Apr 19, 2022


• 3+ years conducting user experience research, and/or design research in industry or academia
• Experienced in designing and carrying out research studies on various online harms (ie content moderation, misinformation and disinformation, personal safety) using qualitative and quantitative methods (this is a quant leaning mixed-methods role)
• Exceptional at approaching research with curiosity and compassion, perceiving users' needs, and passion for advancing knowledge and understanding of online harms and inspiring creative problem solving
• Proven track record leading research and collaborating with teams to identify important research questions
• Experience with applied statistics, and partnering with data science and analytics teams to analyze data, establish and track metrics, conduct A/B tests, and report on trends and insights
• Expert in synthesizing and translating research findings to inform key decision making for policies, products, and operations
• Excellent communication and presentation skills, with an emphasis on the ability to tell a compelling story with research
• Knowledgeable about usability, accessibility, and design for safety principles
• Keen attention to detail and accuracy
• Ability to work both independently and collaboratively in a dynamic, hands-on, creative environment