• 3+ years of work experience in high demand environment
• Data competency, including the ability to answer inquiries from internal partners
• Proficiency in identifying trends and product/operational countermeasures
• Proficiency in operating autonomously while working with internal partners
• An eye for product improvements, and the ability to partner with product and engineering to get them into the roadmap, and analyze their impact
• Top-notch grammar, spelling, and the ability to compose communications both formally and casually using DoorDash's brand voice and tone
• Experience with adjudications, case work and government documents
• Optimism in the face of challenges and negative situations
• Bachelor's degree or equivalent amount of work experience
• Chartio and SQL experience is beneficial
• You are motivated and have a passion to take on more than your daily responsibilities
• You are unafraid of change and taking on new workflows and responsibilities as our team evolves
• You are responsible -- you can track your progress towards goals, and will ask for help or communicate upwards if you run into any problems
• You are curious -- you love investigating and can get to the lowest level of detail when solving a problem
• You are customer-centric and you love helping people