Trust & Safety Ops Associate Specialist

Adobe

Seattle, WA

United States

Remote?

No

Date Posted:

Jun 6, 2022

Qualifications

• You have a passion for due process, online safety, and customer experience
• Ability to become deeply familiar with the workings of all Adobe user-generated content services and apps – including Adobe Creative Cloud, Adobe Document Cloud, Behance, Lightroom, and more is a must
• The ideal candidate will have previous experience with law enforcement disclosures, content moderation, abuse prevention, policy enforcement, and vendor management within a large technical company
• A minimum of 2 years in online safety, law enforcement disclosures, content moderation, or related field
• Ability to work in a fast-paced environment and make important decisions under pressure
• Capable of leading matters involving offensive, disturbing, or otherwise challenging user-generated content with good judgment, humor, discretion, and sensitivity
• Well-spoken, well-organized, meticulous, and able to prioritize and balance multiple priorities
• The ability to think both quantitatively and qualitatively to improve, optimize, and innovate
• Strong problem solving, troubleshooting, and investigative skills
• Capability to work directly with all cross-functional teams and management
• An extraordinary teammate who's willing to roll up their sleeves and help where needed
• Process driven individual that can identify gaps and optimize processes