• Excellent understanding of training principles
• Thorough knowledge of training design, development and measures
• Knowledge of Trust and Safety practice
• Ability to motivate and inspire new & existing teammates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service-oriented attitude towards all teammates
• Strong managerial, organizational, prioritization and leadership skills
• Powerful communication skills - verbally and written
• Proficiency in Microsoft Applications (word, PPT, Excel, Teams, etc.)
• Ability to function in a fast-paced environment
• Building cross functional and cross-cultural collaborative relations
• Understanding of current Training requirements and deliverables
• Ability to complete admin tasks in an employee management system(s)