• Comfort working within a content moderation environment
• Excellent leadership skills to motivate, develop and retain talent
• Fluency in SQL, Python, data manipulation, and trend analysis using various software (Spreadsheets, Tableau, Looker)
• Excellent problem-solving skills, and the ability to structure ambiguous business challenges into actionable plans
• Ability to analyze large datasets, identify patterns and trends, come to conclusions or recommendations and write comprehensive reports
• Process driven individual with a proven track record of identifying gaps and implementing new processes
• Experience reviewing sensitive content with a meticulous attention to detail
• Experience in process optimization projects and identifying performance improvement opportunities
• Experience in requirements gathering and analysis, workshop facilitation and stakeholder interviews
• Experience in change management activities, designing and executing on communications plans and learning and development plans
• Excellent verbal and written communication skills
• Not afraid to roll up their sleeves to get the job done, no type of work is “beneath” them
• Bachelor’s degree or equivalent work experience
• 3+ years of relevant work experience in an operations, data-oriented, and/or quantitative role, or related consulting experience
• Flexible work-hours: full-time and weekends as needed
• Bachelor's degree in criminal justice, political science, sociology, public administration, international relations, computer science, mathematics, economics, or another related area of study
• Experience working in trust and safety, law enforcement, legal, compliance, or a related field
• Experience working with product and engineering teams to develop tools and solutions that improve trust across a platform or product
• A passion for Snapchat and online safety!