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Senior Crisis Response Manager, YouTube Trust and Safety


San Bruno, CA, USA

United States



Date Posted:

Oct 28, 2022


• Bachelor's degree or equivalent practical experience.
• 8 years of experience in content policy, anti-abuse or customer support operations, reviewing content, answering user questions, and working with vendors.
• Ability to work non-standard, on-call rotation work hours as needed.
• Experience in driving large, cross-functional projects.
• Ability to create new processes and iterate on existing workflows.
• Ability to thrive in ambiguity.
• Interest in the intersection of policy, creator experience, and brand safety.
• Excellent communication skills to drive consensus across stakeholders.
• Excellent technical and analytical skills to frame solutions using data.

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