• Spanish & English language fluency
• 3+ years of work experience in high demand environment
• Data competency, including the ability to answer inquiries from internal partners
• Proficiency in identifying trends and product/operational countermeasures
• Proficiency in operating autonomously while working with internal partners
• An eye for product improvements, and the ability to partner with product and engineering to get them into the roadmap, and analyze their impact
• Top-notch grammar, spelling, and the ability to compose communications both formally and casually using DoorDashs brand voice and tone
• Experience with adjudications, case work and government documents
• Optimism in the face of challenges and negative situations
• Bachelors degree or equivalent amount of work experience
• Chartio and SQL experience is beneficial