Program Manager - Labeling, Trust & Safety


Salt Lake City, UT

United States



Date Posted:

May 5, 2022


• You’ve got positive energy
• You’re optimistic about the future and determined to get there
• You’re never tired of learning
• You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0
• You appreciate direct communication
• You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other
• We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone
• 4+ years of program or project management experience within the Trust & Safety or abuse fighting space
• Strong background in data quality, model evaluation and model labeling ongoing improvement
• Deep knowledge of Account Takeovers, Security Threats, Fraud Related industry trends
• Experience working with Product, Engineering, and Operations stakeholders
• Expertise with taking programs from ‘0 to 1’ and driving end-end execution - building and carrying out roadmaps from the ground up
• You exhibit our core values: clear communication, act like an owner, and efficient execution
• You feel confident with navigating difficult conversations, pushing back on requests as needed
• You understand the nuance of sharing sensitive information and feel comfortable communicating with every level of the organization, including up to the Leadership team
• Expertise with constructing and managing elaborate project plans, holding working group members accountable, and delivering on time, all the time
• Exceptional ability to build relationships and influence colleagues
• Flexible and adaptable to meet the evolving needs of a fast paced organization
• Understanding of the principles of product management or previous experience working directly with product teams
• Masters degree in blockchain, business, operations or finance
• Advanced understanding of Google apps, Jira, or Salesforce Service Cloud
• Program Manager, Project Manager, Scrum, Agile, or Lean 6S certification
• Familiarity, but not necessarily expertise, with the Coinbase suite of products