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Product Operations Manager, Customer Trust & Safety

Robinhood

United States

United States

Remote?

No

Date Posted:

Oct 6, 2022

Qualifications

• Product Operations Managers are passionate about delivering an excellent customer experience, achieving product objectives, and working with multiple partners
• Bachelor's degree or equivalent practical experience
• 4+ years working experience in program or project management, product operations, or finance operations role that worked closely with product and engineering teams
• Experience building trusted partnerships with product and engineering teams
• Exceptional project management skills
• Ability to work independently and a strong sense of ownership
• Attention to details and cross-functional relationship management skills
• Excellent communication skills (both written and verbal)
• 2+ years of experience working with Customer Trust & Safety teams or on projects aiming to protect customers
• Knowledge and understanding of security and privacy controls and regulations
• Experience working at a fast-paced tech company
• Familiarity with SQL

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