• You are also a quantitatively driven, detail focused and business-savvy person who enjoys building and developing a team
• 5+ years of experience in risk, incident management/crisis response, trust and safety, or fraud operations roles
• 3-5 years of supervisory experience
• Built and successfully managed an operations team
• Strong customer advocate with exceptional judgment that can buildscaleable operations processes
• Calm under pressure and demonstrated great organizational skills, integrity and follow-through
• Excellent judgment and risk management mindset
• Excellent leadership and problem solving skills Demonstrated great organizational skills, attention to detail, integrity and follow-throughProven ability to work in a fast-paced environment, manage priorities across multiple simultaneous projects and meet deadlines
• Willingness to hustle and a “do what it takes” attitude
• A team-first mentality and eagerness to set and meet aggressive goals