Operations Manager, Trust & Safety

Teleperformance

Port St. Lucie, FL

United States

Remote?

No

Date Posted:

Jul 9, 2022

Qualifications

• Relevant work experience: minimum two years of prior relevant people management experience, preferably within a Trust & Safety organization for a social media platform
• Interpersonal skills: ability to build relationships with stakeholders in multiple geographies
• Consultative work style to lead client work
• Communication: The ability to articulate and clearly communicate complex problems and solutions in a simple, logical, and impactful manner
• Analytical skills: well-developed analytical skills and the ability to provide clarity to complex issues and synthesize large amounts of information
• Ability to perform RCA/dive deep: identify the root causes of issues by analyzing patterns and trends through data analysis