Lead Incident Manager, Trust and Safety

Google Inc.

Sunnyvale, CA

United States

Remote?

No

Date Posted:

Mar 10, 2022

Qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in the technology industry or a related technical field.
• Experience in managing, coordinating, and ensuring resolution on executive-facing escalations, and incident response across multiple cross-functional teams.
• Ability to work non-standard hours on occasion to support an incident.
• Experience analyzing datasets using up-to-date tools (e.g. SQL, R, etc.).
• Experience with Google products, infrastructure, and types of online abuse.
• Experience building more effective and efficient incident management functions, including incident coordination in domains (e.g., risk, abuse, fraud, etc.).
• Experience in high-pressure situations.
• Knowledge of events and how they may impact a global technology company.