Issue Program Manager, Trust and Safety

TikTok

Mountain View, CA

United States

Remote?

No

Date Posted:

Jun 16, 2022

Qualifications

• Minimum BA/BS degree
• 3+ years of work experience in Trust & Safety, operational, or risk management roles, 6+ years of work experience in total
• Experience working strategically with crossfunctional teams, such as product and policy, to create and launch short- and long-term projects
• Ability to work with data science and analytics teams to measure the success of product and/or process changes and make data-driven decisions
• Experience with sensitive content issues and moderation, including but not limited to graphic content, offensive or derogatory language, child safety, and other potentially objectionable material
• Ability to thrive in ambiguous environments and make decisions with limited information in high-pressure situations
• Attention to detail, highly self-driven, and results-oriented
• Strong communication skills across technical and non-technical audiences
• Deep understanding of abuse trends specific to US cultural norms and sensitivities