Escalations Specialist Lead, US Trust and Safety

TikTok

Los Angeles, CA

United States

Remote?

No

Date Posted:

Feb 23, 2022

Qualifications

4+ years experience in online operations, policy, investigations, communications, people management, risk mitigation, or other relevant experience
• Ability to translate user issues and escalations into system and process improvements
• Comfortable with ambiguity and non-linear workflows
• Highly organized with experience prioritizing multiple functions and tasks while managing work time efficiently without compromising quality
• Basic understanding of data and the ability to identify data needs to improve processes