Director of Trust & Safety

Rockstar Games

New York, NY

United States

Remote?

No

Date Posted:

Jul 12, 2022

Qualifications

• 10 years experience in Trust/Safety, Content Moderation, Communications, Fraud, Abuse, Compliance, Operations, or equivalent field
• Experience building and scaling massive online products, preferably at a global scale
• In-depth knowledge of safety and security protocols and how they pertain to digital products
• Strong track record of hiring and developing great talent, including recruitment of full-time staff and managing external vendor relationships where needed
• Proven ability to work directly with all cross-functional teams and management
• Experience in public-facing communications to users
• Experience working with product and engineering teams to develop tools and solutions that improve trust across a platform or product
• Demonstrated desire for a world-class trust and safety environment to protect users and the ability to translate needs into innovative products and features
• Exceptional organization, communication, and interpersonal skills
• Ability to translate internal initiatives and in-progress projects into public-facing communications
• Strong analytical skills, including working with large data sets to solve business problems, and providing practical business insights via data visualization software (Advanced EXCEL, Looker, Tableau, etc.)
• Excellent leadership skills to motivate, develop and retain talent
• Experience or comfort working in a high-growth environment
• Ability to thrive in ambiguous environments while prioritizing Rockstar's goals