Director of Product, Trust & Safety
San Francisco, CA, USA
United States
Remote?
No
Date Posted:
Oct 3, 2022
Qualifications
• Develop, implement, own, and improve Trust & Safety processes Design scalable prevention and detection solutions that account for growth and product innovation Collaborate with key cross-functional stakeholders to mitigate risk across Strava Produce metrics to show the performance of the fraud prevention teams and systems for use in management reporting Manage complex escalations, including new policies and regulations, and quickly execute remediation strategies Build solutions that improve Trust & Safety capabilities across our platforms while enhancing the customer experience and improving our product You will be successful here by:
• years of consumer product management (or similar) experience
• Familiarity with privacy, identity services and data accuracy issues is a big plus
• A proven record for collaborating with a world-class team to build successful products
• Experience working with ambiguity, make recommendations to a wide range of stakeholders, and deliver results
