• 10+ years of leadership experience in scaled Trust & Safety operations, or equivalent field
• Sound business judgment, including using data to drive strategy and business action
• Proven leadership skills, adept at communication, collaboration, and persuasion
• Strong critical thinking, strategic problem-solving, and analytical capabilities
• Highly effective and working cross-functionally with product, policy, ops, and exec leadership
• Exceptional verbal and written communication skills
• Able to move remarkably fast with little structure and guidance
• Experience working in a marketplace or a two-sided platform
• Experience buying and selling in online marketplaces communities