Content Program Manager, Trust & Safety

SmartNews

San Francisco, CA, USA

United States

Remote?

No

Date Posted:

Aug 26, 2022

Qualifications

• Experience in Contents Quality Assurance or Community moderation
• Experience in building new business program from scratch in Trust & Safety area
• Experience in leading and achieving KPI improvements throughout the year
• Experience in collaborating with product/engineer team for tool & process development
• Strong communication, stakeholder management and conflict management skill
• Growth Mindset / Self Starter / Data Driven / Passion for integrity and CX
• 2+ years in People Management
• 2+ years in Vendor Management
• Experience in managing Internet media at publisher
• Experience in designing guideline and operational playbook
• Experience in Business Analyst in T&S
• In-depth knowledge of some content areas (politics, economics, entertainment, sports, lifestyle, technology, etc.)
• Multi-cultural background, start-up environment and Japanese language: Intermediate